Al Sarab Hotel

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Al Sarab Hotel

Front of property
Breakfast, lunch, dinner served; international cuisine
Lobby
Minibar, in-room safe, desk, iron/ironing board
Nightclub

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Al Rigga Street, Deira, Dubai, 113330
  • Al Ghurair Centre
    ‪9 min walk‬
  • Deira Clocktower
    ‪10 min walk‬
  • City Centre Deira
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬

Room options

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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Al Sarab Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 17 out of 83 reviews" "
Rating 8 - Good. 30 out of 83 reviews" "
Rating 6 - Okay. 15 out of 83 reviews" "
Rating 4 - Poor. 11 out of 83 reviews" "
Rating 2 - Terrible. 10 out of 83 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Christine, Edmonton

Travelled with group
Smelled like smoke all over, asked for towels twice and toilet paper. Did not come until we has to ask a third time
Stayed 1 night in Apr 2024

10/10 Excellent

Dieu, Federal Way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 10 nights in Mar 2024

6/10 Okay

Dennis, east hills

Bathroom is small. There is no kettle in room but you can have one at request.
Stayed 3 nights in Mar 2024

4/10 Poor

Labib

Disliked: Cleanliness, property conditions & facilities
The property has bad odour. Staff were nice and freindly. Would not book here again.
Stayed 2 nights in Jan 2024

6/10 Okay

Donald

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I cannot stand when one has A/C and it is hard pointed at you ... no adjustments possible. So, even though room is set to 24C one cannot be anything but cold (including under sheets) all the time. One key card provided thus A/C is only one when you are there. Each time key card is re-entered you'll need to reset the breakers! Make sure you flick the hot water heater. The first day ... cold showers (but in Dubai ... their cold water is NOT cold!!! Did not eat there. Too many other alternatives nearby. Setting was exactly as desired.
Stayed 2 nights in Oct 2023

6/10 Okay

Sampath

Stayed 4 nights in Oct 2023

8/10 Good

Khaled

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023

2/10 Terrible

Marina

Disliked: Staff & service, property conditions & facilities
I rarely write reviews, but I feel like I have to describe my experience with the hotel. I requested a non-smoking room, which was provided to me with a tiny remark, which I had no idea about. There is a shisha place downstairs with a very poor ventilation system, so the smoke from there spreads all over the hotel. The room was on the 6th floor, with non-opening windows, after a while I felt that I have troubles breathing and handling the smell in general, they put excessive amounts of air freshener to hide the smell that comes from shisha place, which makes things worse. When I came downstairs and complained about the situation, I was notified that the smoke comes from this area, and the only thing they could do for me it is spray more air freshener, which in my situation fixes nothing. I have chronic illnesses and such conditions may contribute to complications in my case, so I tried to state my case to a desk agent that was working that day, and she just laughed at it and said there would be no refund, but I can leave if can’t handle the smoke and smell. Just imagine it! She found the whole thing laughable! Wow! I wouldn’t recommend anyone to stay there. And very grateful to Expedia for assistance in resolving this case.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Comfortable
Our stay was good. Room and bathroom were clean. Service was very good. The only issue was fewer towels provided than other hotels. On demand they gave us some, but still short of hand towels. Staff was helpful and guided us about places to eat and some new year celebration places.
Stayed 7 nights in Dec 2022

4/10 Poor

Marcus

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lack of cleanliness

6/10 Okay

Oscar

2/10 Terrible

Aryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Two nights in HELL!! We stayed at the smallest room for two nights. - Although the staff presented any demands as soon as possible, the room was not ready when we checked-in. - We had no shampoos, and just one soap for two people. - We did not even had hot water in the bath, so we took a bath with cold-lukewarm water. -We had no privacy and we could easily hear the people at the other rooms talking to each other. - The sound of clubs downstairs did not let us to sleep and we could smell cigarettes in our room. - At 3:30am the reception called us and then apologized for contacting the wrong room. - During the nights people and staff walked through the hallway and talked and laugh loudly. Nobody was there to control the situation. - The light in the room was not enough and sometimes we used flashlights of our cellphones. - Breathing in lobby was not possible due to cigarette smoke and smell. Generally, this hotel is not suitable for families and couples and even most of the single individuals. We will not go back there even if we have no place to sleep!!!!
Stayed 1 night in Nov 2022

8/10 Good

Salem

Stayed 4 nights in Jul 2022

8/10 Good

Salem

Stayed 1 night in Jun 2022

8/10 Good

Ameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 4 nights in Mar 2022

10/10 Excellent

Noelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week at this hotel and booked it at a great rate. When we arrived, check in was super smooth. Once I needed my PCR test a medic was called and an appointment was made. Make sure to have cash. If not, one is located down the street. Several shops around and I did a bit of shopping. Ate at the cafe and had many wonderful meals. I called room service and they had a card machine. Keep cash to tip. Staff was respectful and always pleasant. Cabs were called and papers were printed for me. I would stay again in the future.
Stayed 4 nights in Nov 2021

4/10 Poor

Vigneshwaran

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Although the room was quite small, it seemed liked it was recently renovated. The refrigerator was broken and moldy. The hotel has a creepy vibe to it with lack of privacy. As soon as you walk in to the lobby you are greeted with 4-5 security guards who constantly ask you if you are staying at the hotel. To the right is a security room with over 20 TV screens that monitor activity through out the hotel.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good enough compared to its price ! clean rooms and good furnitures
Stayed 5 nights in Feb 2021

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
The place is surprisingly very good for solo stay. Hotel’s staff is very friendly and room is seems new and clean.
Stayed 4 nights in Aug 2020

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience and Good customer service
Amazing
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Exeptional value for money. Comfortableclean rooms. Only two issues the smoking rooms has no opening at all inoreder to circulate fresh air in the rooms. Plus at night the AC would not work and was constant in temerature . Being a hotelier we do notice such things. There wa no curtesy call to check if the AC worked or not. The pillows were a bit lumpy. The plus side is the value for money small cozy yet clean
Stayed 1 night in Mar 2020

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed for a night before a morning flight close to the metro so just walked to metro to go to airport; seems to be clean, inexpensive hotel
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel provide the same food for breakfast. No change in breakfast menu
Stayed 12 nights in Feb 2020

4/10 Poor

Khalid, Dubai

Disliked: Amenities, property conditions & facilities
Meeting at reception is OK. The location is close to the metro station. The furniture need to be renewed. The breakfast is poor. No cleaning unless you call them. Above all the room is very noisy.
Stayed 5 nights in Jan 2020