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Citymax Bur Dubai

3.0 star property

Photo gallery for Citymax Bur Dubai

Outdoor pool, pool umbrellas
Exterior
Reception
Sports bar
Billiards

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Kuwait Street Mankhool Area, Dubai
  • BurJuman Mall
    ‪15 min walk‬
  • Dubai Cruise Terminal
    ‪3 min drive‬
  • Gold Souk
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 2
  • 2 Twin Beds

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The price is AU$138
for 1 room
includes taxes & fees
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About the area

Dubai

A stay at Citymax Bur Dubai places you in the heart of Dubai, within a 5-minute drive of Dubai Museum and Textile Souk. .This hotel is 1.6 mi (2.5 km) from BurJuman Mall and 3.4 mi (5.5 km) from Gold Souk.

What's nearby

  • BurJuman Mall - 15 min walk - 1.3 km
  • Dubai Cruise Terminal - 3 min drive - 3.2 km
  • Gold Souk - 6 min drive - 5.6 km
  • Dubai Mall - 7 min drive - 8.0 km
  • Burj Khalifa - 8 min drive - 8.8 km

Getting around

  • Sharaf DG Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪ماكدونالدز - ‬8 min walk
  • ‪برجر كنج - ‬5 min walk
  • ‪مطعم جازيبو - ‬6 min walk
  • ‪U2pura - ‬2 min walk
  • ‪Purani Dilli Dubai - ‬5 min walk

About this property

Citymax Bur Dubai

Hotel with 2 restaurants, near BurJuman Mall
Citymax Bur Dubai offers 691 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 691 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at CityCafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
CityCafe - This buffet restaurant serves breakfast, lunch, and dinner.
Claypot - This theme restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 40 for adults and AED 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • CityCafe
  • Claypot

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 40 for adults and AED 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 963 reviews
Rating 8 - Good. 396 out of 963 reviews
Rating 6 - Okay. 250 out of 963 reviews
Rating 4 - Poor. 66 out of 963 reviews
Rating 2 - Terrible. 52 out of 963 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

NILANJAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too loud and dirty
Stayed 4 nights in Dec 2024

10/10 Excellent

kedar

Stayed 2 nights in Dec 2024

4/10 Poor

Maher

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

6/10 Okay

Bashier

Travelled with family
Nothing
Stayed 5 nights in Oct 2024

2/10 Terrible

Shane

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the staff at all

2/10 Terrible

Bahaa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, very low quality services, very dirty rooms, it is good for labors only with all my respect to labors but i felt i am staying somewhere in industrial area building where bad smells and people with slipers around and in lobby guys put their naked legs up infront of people. And it is cery expensive for such level of quality. I DON'T ADVICE ANYONE TO TRY IT.
Stayed 2 nights in Oct 2022

6/10 Okay

Ahmad

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Nageswar

Stayed 7 nights in Oct 2022

2/10 Terrible

Raed, Toronto

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ruslan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mrs. Li at the reception was really nice. Also special thanks to our housekeeper Mr. Ramjan. I like this hotel m very much.
Stayed 1 night in Oct 2022

8/10 Good

Syed Masoom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 5 nights in Sep 2022

6/10 Okay

Mohammad

Business traveller
Disliked: Staff & service
Good location, but very poor service!
1) check in service is very slow 2) no concierge service! 3) operator / help line doesn’t response until you call 10 times for two hours! 4) breakfast arrangement very ordinary Won’t be my choice ever again!
Stayed 2 nights in Oct 2022

8/10 Good

Abdulrazak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all is a good option to stay again and again
Stayed 10 nights in Sep 2022

6/10 Okay

Amit

Business traveller
Disliked: Property conditions & facilities
House keeping was not cleaning the room well. Most days they used to forget the towels or something. Towels were having hole in it.
Stayed 5 nights in Aug 2022

10/10 Excellent

Pablo L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Title
The stay was great, only issues I had were on arrival and once I got to my room, there was a water leak coming from the ceiling. Was fixed, the other issue was no hot water snd the last was I paid for one extra day by mistake for breakfast and I was not reimbursed.
Stayed 5 nights in Jun 2022

10/10 Excellent

sola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come and see it ..so cool
This is the best place to stay
Stayed 3 nights in Jun 2021

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow..good place
Amazing place to stay
Stayed 7 nights in Jul 2021

6/10 Okay

Mr Maxamed

Stayed 11 nights in Oct 2021

6/10 Okay

jumana

Liked: Staff & service
Disliked: Amenities
Stayed 12 nights in Sep 2021

8/10 Good

Lury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citimax Bur Dubai
Very good hotel. Affordable price, clean and good bedroom. Breakfast must be improved.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Rooms are a bit small, however the most annoying part of this hotel are the pillows. Those are the most uncomfortable pillows I've ever experienced in a hotel. They're inflated and bulky with no give. I could not sleep well and my neck was sore in the morning. The hotel had no other options. I would have stayed another couple of days, but I had to switch hotels cause of that.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 5 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Max Hotel Kuwait St The Good, The Bad, Ugly
I like City Max, Kuwait St. Ive been choosing this hotel for years. I know you cant eliminate all noise even during the daytime but this hotel has been a little noisy. Doing room renovations and also major construction all around. At night on my floor a parent disrespectful to other guests lets her little one make a lot of noise, running up and down the hallway, shouting and screaming. Even the mother is loud she just doesn't care. Its not the child's fault its the mothers. Usually after midnight last night it lasted until around 0230 am. Im thinking the mother is working somewhere in Dubai and lives here with the daughter because their gone all day.
Stayed 21 nights in Jun 2021

8/10 Good

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in May 2021