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JA The Resort – JA Lake View Hotel, Dubai

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JA The Resort – JA Lake View Hotel, Dubai

7 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
Exterior
Lobby
Terrace/patio
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Within JA The Resort, Jebel Ali Beach, Dubai, Dubai, 9255
  • Palm Islands
    4 min walk
  • LEGOLAND® Dubai
    20 min drive
  • MOTIONGATE™ Dubai
    24 min drive
  • Dubai (DXB-Dubai Intl.)
    48 min drive

Room options

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • Desert view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Outdoor Jetted Tub)

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms (Outdoor Jetted Tub)

  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 Single Bed ( Access to Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Single Bed ( Access to Pool, Beach & Splash Park)

  • Desert view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Family Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Room, Connecting Rooms

  • Desert view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Golf View ( Access to Pool, Beach & Splash Park)

Balcony view

Room, 1 King Bed, Golf View ( Access to Pool, Beach & Splash Park)

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort Course View)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Resort Course View)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Golf View ( Access to Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Golf View ( Access to Pool, Beach & Splash Park)

  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed (Pool, Beach & Splash Park)

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds ( Access to Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds ( Access to Pool, Beach & Splash Park)

  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed ( Access to Pool, Beach & Splash Park)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed ( Access to Pool, Beach & Splash Park)

  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Terrace

  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

  • Desert view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool

  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Resort Course)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (Resort Course)

  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Resort Course View)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed (Resort Course View)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Single Bed (Resort Course View)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Single Bed (Resort Course View)

  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Single Bed (Resort Course View)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 Single Bed (Resort Course View)

  • Resort view
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Front of property
JA The Resort - JA Beach Hotel, Dubai
On private beach
Pool
All-inclusive
Spa
4.4 out of 5, Excellent, (728)
The price is AU$418
for 1 night
includes taxes & fees
5 Dec - 6 Dec
JA The Resort - JA Beach Hotel, Dubai

About the area

Dubai

With a stay at JA The Resort – JA Lake View Hotel, Dubai in Dubai, you'll be 11.2 mi (18 km) from LEGOLAND® Dubai and 11.2 mi (18.1 km) from MOTIONGATE™ Dubai. .This beach hotel is 12.1 mi (19.5 km) from Dubai Exhibition Centre and 17.5 mi (28.2 km) from The Walk.

What's nearby

  • Palm Islands - 4 min walk - 0.4 km
  • LEGOLAND® Dubai - 20 min drive - 18.0 km
  • Dubai Exhibition Centre - 20 min drive - 19.6 km
  • MOTIONGATE™ Dubai - 24 min drive - 18.1 km
  • The Walk - 28 min drive - 28.3 km

Getting around

  • UAE Exchange Station - 19 min drive
  • Al Maktoum Intl. Airport (DWC) - 30 min drive

Restaurants

  • ‪Karak Chino - ‬13 min drive
  • ‪ماكدونالدز - ‬10 min drive
  • ‪بيتزا هت - ‬15 min drive
  • ‪كاريبو - ‬15 min drive
  • ‪Seafarers Bar and Kitchen - ‬11 min drive

About this property

JA The Resort – JA Lake View Hotel, Dubai

Hotel with private beach, full-service spa
JA The Resort – JA Lake View Hotel, Dubai offers 348 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and hair dryers can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts, a marina, and a health club. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Treat yourself to a stay in one of the 348 individually decorated guestrooms, featuring fireplaces and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at 81, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the bar/lounge or one of 2 beach bars, or 4 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
81 - Onsite buffet restaurant.
REPUBLIK - Onsite bistro. Open daily.
BIBÉ - Onsite rooftop bar. Open daily.
KINARA - Onsite fine-dining restaurant. Open daily.
LOBBY LOUNGE - Overlooking the golf course and pool, this lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at JA The Resort – JA Lake View Hotel, Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Windsurfing

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 130 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 2 beach bars, 4 poolside bars and 1 bar
  • 24-hour room service

Restaurants on site

  • 81
  • REPUBLIK
  • BIBÉ
  • KINARA
  • LOBBY LOUNGE

Things to do

  • 7 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/games room
  • Archery
  • Beach club (surcharge)
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/aeroplane tours
  • Horse riding/hire
  • Mini golf
  • Motor-boating
  • Parasailing
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Waterskiing
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf clubhouse
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Garden
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The minimum height to access the water park is 39 inches (100 centimeters). Children under 47 inches (120 centimeters) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 250.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 per person
  • Airport shuttle fee: AED 295 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises with the only exception of baby food.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JA Lake View Hotel Dubai
JA Lake View Dubai
JA Lake View
Hotel JA Lake View Hotel Dubai
Dubai JA Lake View Hotel Hotel
JA Lake View Hotel Dubai
JA Lake View Dubai
JA Lake View
Hotel JA Lake View Hotel Dubai
Dubai JA Lake View Hotel Hotel
Hotel JA Lake View Hotel
JA Lake View Hotel
JA The Resort JA Lake View
Ja The – Ja Hotel, Dubai Dubai
JA The Resort – JA Lake View Hotel, Dubai Hotel
JA The Resort – JA Lake View Hotel, Dubai Dubai
JA The Resort – JA Lake View Hotel, Dubai Hotel Dubai

JA The Resort – JA Lake View Hotel, Dubai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 84 reviews" "
Rating 8 - Good. 14 out of 84 reviews" "
Rating 6 - Okay. 6 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 5 out of 84 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

PERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Alicia, Central

Stayed 1 night in Apr 2024

10/10 Excellent

Alicia, Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel with big rooms, balconies and an excellent food. Staff are really nice but lack experience.
Stayed 1 night in Apr 2024

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & good service but too busy!
Check in was easy and quick and room was ready by 2.15 when we arrived. So we got an early check in which was nice. The gym is ok. Worth using. Rooms were nice, comfortable. Service was good. But the queues to breakfast were a shame. Availability of foods was limited kept running out. Availability of booking restaurants at night time was disappointing as we could only get 18.30 yet when we left by 20.15, the restaurants were still not busy , so unsure why we could not book 19.00 or 19.30. Swimming pool was far too busy which made it unenjoyable. We moved up to the pool at JA beach resort but again a lack of beds. We left the property at 10am on check out day. We would usually enjoy the last day. The service made up the for disappointments, the bar staff work so hard. 1 person managing the pool bar, understaffed. I felt bad for the guy as he gave great service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Arkadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Ali, Dubai

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel
First class service from start to finish. All staff are very polite and helpful. I will definitely be back if I return to Dubai.
Stayed 5 nights in Feb 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
BEAUTIFUL RESORT HOTEL OUTSIDE THE CITY
Stayed 7 nights in Oct 2023

10/10 Excellent

Dhrumil, stoughton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Experiencing the JA Beach & Lake View Hotel is nothing short of magical. Nestled in a prime location, the resort offers a perfect blend of luxury and comfort. From the diverse range of activities catering to all ages to the exquisite dining options, every detail is thoughtfully curated. The service is impeccable, with staff going above and beyond to ensure a memorable stay. Whether it’s for relaxation or adventure, this resort property has it all, making every moment here a true delight for travelers.”
Stayed 2 nights in Jan 2024

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the lake view JA, its an amazing resort, it has all the facilities and its kids friendly, but there is nothing around the resort and its so far from all Dubai attractions..
Stayed 2 nights in Jan 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful setting/rooms, average food, run down
A great setting, great wildlife and beautiful rooms. Food was very average and over-priced. Not very accommodating to dietary preferences sadly and some areas were a bit run down like the captains bar. But service generally was excellent and it is a lovely place.
Stayed 1 night in Dec 2023

10/10 Excellent

Shyam Srivats

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need to experience luxury in Dubai
Stayed 3 nights in Aug 2023

10/10 Excellent

Samuel

Stayed 5 nights in Aug 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lots of activities in the area of the hotel. Good choice of restaurants
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service
No incentives at all being a VIP access property. The service at the restaurants were poor and some did not allow kids below 12 past 9pm. The pool timings are very short as compared to other hotels, resulting in overly packed swimming pools. Room service and especially in-room dining service was very slow. Overall a very poor experience.
Stayed 1 night in Jun 2023

2/10 Terrible

Yasir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience at Repablic restaurant of JA lake view hotel that turned our anniversary celebration and vacation into a nightmare.. to start with , we were 5 adults and 2 kids. The frise which was served was cold and we asked to be replaced.. before finishing the dinner I got severe nausea and ran to the room because of food poisoning I had diarrhea and my wife suffered from the same thing the whole night with vomiting, her mom who was with us at the restaurant suffered from the same symptoms.. in the morning when we rised a complaint they sent us the nurse who requested for a stool sample from my wife to investigate , what shocked me the hotel is asking for 300 Dhs for the stool test!! Which we refused to pay .. they didn’t handle the complaint professionally and didn’t show empathy or care to know the truth.. adding to this the check in process took 2 hours and the water in the room (shower) is cold
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Week away to chill and unwind!
Great week stay at the JA Lake View resort on All Inclusive package. Nice hotel, great pool and not to busy. You can go to the other hotels in the resort on the resort golf carts. SandBar down at the marina was great to unwind in the late afternoon. Special shout out to Dalen at the pool bar for great service and cool drinks! Great stay and we will be going back again next year!
Stayed 7 nights in Apr 2023

4/10 Poor

Amir

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Well where to begin? This hotel doesn’t have an address on the map and impossible to get directions to it! It took taxi drivers 2 hours to find it from airport and cost us over $120 to finally get there It’s literally in the middle of nowhere! In the middle of desert and 45-50 minutes away from anywhere! Then we get to front desk for check in and rude staff disregard my VIP status and put us in a room on first floor behind the noisy restaurant and said there’s no room available which was absolutely dishonest because I checked online and there were multiple rooms available in different floors and then next day I asked the manager Mr. Morad to change our room and he lied again and referred me to his Boss Mr. Maher who was another rude and dishonest person! When management is wrong what do you expect from staff?! This was my worst experience in last 23 years traveling to Dubai I don’t recommend this place to anyone not even my enemy I had enough of this hole in the middle of nowhere! I hope Expedia removes this place from the website! If it wasn’t for cheap Eastern European tours I don’t believe this place would have any business!!
Stayed 6 nights in Mar 2023

8/10 Good

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room upgraded upon request, much appreciated! Some of the staff was real nice. Mazar, Piyush, Adonye, Hamza - some of the names and the buggy staff as well. Front desk staff was over-occupied and slow at most times. Was able to get through to the operator quick but not the front desk.
Stayed 3 nights in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

farid

Stayed 2 nights in Sep 2022

10/10 Excellent

Emir

Stayed 6 nights in Sep 2022

8/10 Good

Lee

Stayed 1 night in Sep 2022