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Mercure Gold Hotel Jumeirah Dubai by Accor

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Gold Hotel Jumeirah Dubai by Accor

Exterior
Outdoor pool
Outdoor pool
Superior Room, 2 Single Beds
Rooftop terrace

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Al Mina Road, Dubai, 66431
  • Jumeirah Mosque
    2 min drive
  • La Mer
    3 min drive
  • Dubai Cruise Terminal
    4 min drive
  • Dubai (DXB-Dubai Intl.)
    16 min drive

Room options

View all photos for Executive Suite, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Double Bed

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Family Double Room, 1 Double Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Similar properties

Exterior
Hilton Garden Inn Dubai Al Mina
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (594)
The price is AU$180
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Garden Inn Dubai Al Mina

About the area

Dubai

A stay at Mercure Gold Hotel Jumeirah Dubai by Accor places you in the heart of Dubai, within a 5-minute drive of Dubai World Trade Centre and Dubai Cruise Terminal. .This spa hotel is 3.3 mi (5.3 km) from Dubai Creek and 4.1 mi (6.6 km) from Dubai Aquarium & Underwater Zoo.

What's nearby

  • Dubai World Trade Centre - 4 min drive - 3.6 km
  • Dubai Cruise Terminal - 4 min drive - 3.8 km
  • Dubai Mall - 7 min drive - 7.0 km
  • Gold Souk - 7 min drive - 7.3 km
  • Burj Khalifa - 8 min drive - 7.8 km

Getting around

  • Max Fashion Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪Eat & Drink - ‬1 min walk
  • ‪فطاير دنيا الشام - ‬7 min walk
  • ‪Mannaland (만나랜드 Korean Restaurant) - ‬2 min walk
  • ‪Filli Cafe - ‬3 min walk
  • ‪كافتيريا جبل النور - ‬7 min walk

About this property

Mercure Gold Hotel Jumeirah Dubai by Accor

Mediterranean Dubai hotel in Bur Dubai with 2 restaurants
Mercure Gold Hotel Jumeirah Dubai by Accor offers 184 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Stay in one of 184 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Senses, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Dubai? This hotel has 732 square feet (68 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Senses - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 72 per person
  • 2 restaurants
  • 1 bar
  • Free manager's reception
  • 24-hour room service

Restaurants on site

  • Senses
  • Headlines

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (732 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 72 per person
  • Airport shuttle fee: AED 250 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mercure Gold
Mercure Gold
Mercure Gold Al Mina Road Dubai
Mercure Gold Hotel
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Mina
Mercure Gold Hotel Jumeirah by Accor
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel
Mercure Gold Hotel Jumeirah Dubai by Accor Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 369 out of 1001 reviews" "
Rating 8 - Good. 365 out of 1001 reviews" "
Rating 6 - Okay. 129 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jhett

Business traveller
Expectation was not met
Noisy bar on the ground floor. Limited restaurant option. Old room furnitures and fixtures. Old mattress. No view to talk about.
Stayed 7 nights in Jul 2024

10/10 Excellent

Leano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Anthony

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 9 nights in Jun 2024

10/10 Excellent

Eid

Liked: Cleanliness, staff & service, property conditions & facilities
Sanjay is great in housekeeping, he is cleaning the room well, all hygiene and good work by him. Room cleaning everyday is done. Bathrooms are clean
Stayed 1 night in Jun 2024

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, surrounding area
Stayed 4 nights in Jun 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night Stay in Dubai
On arrival the staff were friendly and efficient and nothing was too much trouble. Hotel is located in a great location to get around Dubai rooms were spacious clean and the bed was very comfortable. I would definitely stay here again
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not going again
Bed was not clean Bad smell rotten in room Furniture damaged No hot water
Stayed 6 nights in May 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Check in process was very slow. Did not get access to room until 5.20pm despite arriving and dropping bags at 7.30am. Was told room would be ready by 1.30-2.00pm. Towels not available at pool or gym. Struggled to get towels in room. Could do with sanitiser spray bottles and towels in gym to clean equipment.
Stayed 2 nights in May 2024

10/10 Excellent

Tanimu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best budget hotels, everyone is nice, beautiful place and environment, lovely staff. Would definitely go back there
Stayed 4 nights in May 2024

10/10 Excellent

Sarfraz

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Gold
Wonderful and helpful staff. clean hotel. A little out of the way from the rest of the action in Dubia. There was a small TV, but the room was comfortable. Ethiad Museum was in walking distance, some good food options nearby, and supermarket right next door.
Stayed 1 night in Apr 2024

8/10 Good

Ahmed, Reseda

Friendly staff, close to restaurants and markets. Good price for the accommodation. Called ahead and tried to request a certain room I was in the previous time, but were not able to accommodate and the hotel interior had a musty smell that seemed to be from the AC or something… tried airing it out, but wasn’t able to the entire 4 days I was there. Pool staff were very pleasant and helpful
Stayed 4 nights in Apr 2024

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like nightclubs under your room this is the place for you. Can’t fault the room itself, it was lovely but imagine a brand name hotel chain with a nightclub downstairs on a Wednesday night thumping music and hearing the DJ yelling come on come on let’s go let’s go.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Adelaide

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible overall
Stayed 6 nights in Apr 2024

6/10 Okay

KAI-CHENG

Stayed 1 night in Apr 2024

6/10 Okay

YU

Stayed 4 nights in Mar 2024

10/10 Excellent

Ahmed

Stayed 6 nights in Feb 2024

6/10 Okay

shahzad

Stayed 2 nights in Mar 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities
We had good time
Stayed 1 night in Feb 2024

8/10 Good

Ashia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, I requested early check-in and it was accommodated by the front line staff. Spacious rooms and facilities. Swimming pool and gym. Some nearby restaurants Walkable distance and small malls. Shuttle service is only twice a day morning and afternoon one way only. Also there was return shuttle to Dubai Mall which was good for day out and shopping. La Mer beach is only 10 mind taxi ride. Local taxi are cheaper and meter starting from AED 5 . I mostly took taxi as no metro nearby. Overall great experience and beautiful rooftop views and ambience.
Stayed 5 nights in Feb 2024

2/10 Terrible

yousef

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Somiyeh

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not great. Wouldn’t recommend.
The hotel is tired and needs a good revamp. The staff were slow. I was ignored at least twice when trying to gain assistance. The reception staff were rude with one lady holding up her hand, answering the phone whilst mid check in. The shower water was cold, there was ash all over the floor (even though my room was apparently non-smoking). This is not a 4 star hotel.
Stayed 1 night in Feb 2024