Novotel Suites Mall Avenue Dubai

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
Exterior
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
2A Street, Dubai, 283825
  • Ski Dubai
    6 min walk
  • Mall of the Emirates
    7 min walk
  • Souk Madinat Jumeirah
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    28 min drive

Room options

Suite, 1 Double Bed

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

Suite, 2 Single Beds

  • 31.0 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Suite, Multiple Beds

  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

Similar properties

About the area

Dubai

Located in Dubai (Al Barsha), Novotel Suites Mall Avenue Dubai is within a 10-minute walk of Mall of the Emirates and Ski Dubai. .This family-friendly hotel is 3.8 mi (6.2 km) from Burj Al Arab and 5.8 mi (9.4 km) from Dubai Marina Mall.

What's nearby

  • Ski Dubai - 6 min walk - 0.6 km
  • Mall of the Emirates - 7 min walk - 0.6 km
  • Souk Madinat Jumeirah - 6 min drive - 5.4 km
  • Wild Wadi Water Park - 6 min drive - 5.8 km
  • Burj Al Arab - 7 min drive - 6.2 km

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪Garden Bar - ‬3 min walk
  • ‪Maraya Trends - ‬2 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬1 min walk
  • ‪The Hungry Monkey Pub & Cocktail Lounge - ‬3 min walk
  • ‪Feras Aldiyafa Sweets - ‬4 min walk

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly Dubai hotel in Al Barsha with free parking
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
For lunch or dinner, stop by Deli Botique, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 70 for adults and AED 40 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 1001 reviews" "
Rating 8 - Good. 430 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Aug 2024

10/10 Excellent

Kunal

Stayed 2 nights in Aug 2024

8/10 Good

Alexander Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mall of Emirates is good but general area is ok but not wonderfuñ
Stayed 4 nights in Jul 2024

8/10 Good

MAUREEN

Travelled with partner
Liked: Cleanliness, staff & service
Room was small and cramped. Loo in separate area from the bathroom, which layout doesn't make sense.
Stayed 3 nights in Jul 2024

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with great amenities 👍
Stayed 1 night in Jul 2024

8/10 Good

Aarunima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Stayed 3 nights in Jul 2024

2/10 Terrible

Deyary

Disliked: Staff & service
Terrible
I turned up to the hotel after booking it and paying for it days before my arrival. However I was told the hotel was close due to flooding that took place 10 days before my arrival and I was offered an alternative hotel 30 km away in the middle of nowhere. I rejected and had to book an alternative hotel near by in the last minute which cost me much more. Because they were not bothered to notify me in advance.
Stayed 6 nights in Apr 2024

2/10 Terrible

HAMAD, Muncie

Disliked: Cleanliness, amenities, property conditions & facilities
**Arabic:** هذه المرة كانت كارثة، مقلب كبير ولن أعود إليها. **English:** This time was a disaster, a total dump, never returning. **Spanish:** Esta vez fue un desastre, un basurero total, nunca volveré. **Dutch:** Dit keer was een ramp, een complete vuilnisbelt, nooit meer. **Japanese:** 今回は災害で、完全なゴミだった。二度と戻らない。 **Chinese:** 这次是场灾难,绝不会再来这个垃圾堆。 **Portuguese:** Desta vez foi um desastre, um lixo total, nunca mais volto.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The interior of the hotel and rooms was excellent, down to the toiletries selection in the bathrooms.
Stayed 1 night in Apr 2024

8/10 Good

Naren

Travelled with family
Liked: Cleanliness, staff & service
The property is older and smells in the hallways. It could use a renovation. It is within walking distance to the mall.
Stayed 7 nights in Mar 2024

10/10 Excellent

Roberto, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything, staff, clean hotel, good breakfast buffet, tour assistant great help (Mr. Rabee) good suggestions!!!!
Stayed 9 nights in Mar 2024

8/10 Good

shoukat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good size rooms. Very clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fantastic location, very near to the Mall. Some really nice local eateries just 5 minutes walk away. The staff are really friendly and helpful. Security staff on site 24/7, not that they were needed. Good size room with separate bath, showers and toilet, which was convenient. We would definitely stay there again.
Stayed 5 nights in Jan 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 12 years ago and the hotel still looks great and has been well taken care of. The staff was very friendly and always helpful.
Stayed 6 nights in Feb 2024

6/10 Okay

Boubker

Stayed 2 nights in Feb 2024

10/10 Excellent

SURENDRA

Stayed 3 nights in Feb 2024

8/10 Good

Serena

Stayed 5 nights in Feb 2024

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jan 2024

8/10 Good

Habiba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2024

8/10 Good

Dorbibi

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff customer service, convenient location.
Stayed 7 nights in Dec 2023

8/10 Good

Prabhas

Stayed 6 nights in Jan 2024

8/10 Good

Delwar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location and friendly staff
Friendly staff, good location next to mall and metro. Spacious room with two bathrooms. Good pool and gym. Allowed us to check-in early which was really great. Room was a little dated.
Stayed 5 nights in Dec 2023

10/10 Excellent

Enzo, Irvine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleasant stay, people are friendly . highly recommended
Stayed 10 nights in Dec 2023