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Shangri-La Dubai

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Dubai

Poolside bar
Picture-Perfect Room
Picture-Perfect Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Gym
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • City Walk
    13 min walk
  • Coca-Cola Arena
    2 min drive
  • Museum of the Future
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    19 min drive

Room options

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room

Picture-Perfect Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Taj Dubai
Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (1006)
The price is AU$598
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Taj Dubai

About the area

Dubai

With a stay at Shangri-La Dubai, you'll be centrally located in Dubai, within a 5-minute drive of City Walk and Dubai Aquarium & Underwater Zoo. .This family-friendly hotel is 2.2 mi (3.6 km) from Dubai Mall and 2.4 mi (3.8 km) from Burj Khalifa.

What's nearby

  • Dubai Aquarium & Underwater Zoo - 4 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.7 km
  • Dubai World Trade Centre - 5 min drive - 4.8 km
  • Burj Khalifa - 6 min drive - 3.8 km
  • Dubai Fountain - 6 min drive - 3.8 km

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury Dubai hotel in Trade Center with a full-service spa
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 302 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Dunes Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Magnifying mirror
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 939 out of 1094 reviews" "
Rating 8 - Good. 104 out of 1094 reviews" "
Rating 6 - Okay. 31 out of 1094 reviews" "
Rating 4 - Poor. 9 out of 1094 reviews" "
Rating 2 - Terrible. 11 out of 1094 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shehnaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent- highly recommended
Excellent customer service. Friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, central location, good value for money. Excellent staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Stayed 1 night in Aug 2024

10/10 Excellent

Hinako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
We stayed at a Picture-perfect room and it was literally picture perfect. Such a gorgeous room. I was celebrating my birthday there and they prepared two sets of chocolate cakes in the room without me requesting as such, which was really nice! The breakfast was divine as well, with diverse menus. I throughly enjoyed my stay, and will definitely be back sometime!
Stayed 1 night in Mar 2024

4/10 Poor

Mohammed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Ann Pathyil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay with excellent staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan, Antioch

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana, Keith, Saw, and Kopila provided our family with exceptional service!!! We are so happy that we booked the room with Horizon Club amenities! The specific staff mentioned above and also the rest of the staff always greeted us warmly, they got our food and drink orders promptly, and made our stay at Shangri La Dubai an unforgettable experience!!! We will never forget the hospitality and wonderful service the staff provided making us feel really special! We wish all of them the best in the industry! Overall, Shangri-La Dubai was great from the doorman named Francis, the dining experience at the Vietnamese restaurant, housekeeping services, to the pristine 42nd floor swimming pool. We will definitely stay again on our next visit hopefully, soon. Thank you from the bottom of our hearts especially from our son who looked forward to seeing the staff everyday at the Horizon Lounge.
Stayed 9 nights in Aug 2024

8/10 Good

ZILLEHUMA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great hotel and good room, a little dated interior but overall comfortable and a good view of downtown Dubai.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, friendly and professional staff with great relaxing rooms. Their Club Horizon was lovely to use with afternoon tea on arrival and the ability to get my clothes pressed straight away. Location is great as the view of the Burj Khalifa was gorgeous and easy access to the airport and Dubai Mall.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Emiliana, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room view was amazing we stayed at 39th floor, breakfast was really good. The access to the city view was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Aji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like a princess the entire time. The staff is all smiles and super friendly. You are greeted at the elevators, the lobby, at breakfast with huge smiles and warm welcomes all the time. When you come down for breakfast, they walk you to your table and get you started and make you feel great. There is a huge selection of things to choose from Like pho, An omelette station and food from all across the world. The room was very nice, clean, spacious. It was my husbands birthday and they made him feel really special and even brought a cake to our room. I would recommend this hotel over and over again!
Stayed 4 nights in Aug 2024

10/10 Excellent

vadim, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a central area. I would highly recommend the Horizon Club room which is good value for money. Excellent staff - nothing is too much trouble.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajendra Bhupendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A amazing hotel, with wonderful facilities. Staff where so welcoming throughout our stay. These memories will stay with for lifetime.
Stayed 6 nights in Aug 2024

8/10 Good

gursharn

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Mutasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, even better staff
Service was impeccable. Very pleased with all the staff. Receptionists Zineb and Saudi were very accommodating. Offered free upgrade to Horizon room. Cleaning staff all very polite and doormen and valet parking also very prompt and helpful. Everyone greets with a smile. Rooms are spacious and Burj view room was amazing. Pool had a great Burj view and the spa was great to use
Stayed 4 nights in Aug 2024

10/10 Excellent

Pouya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nevzet

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is Perfect!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Shang ri La hotel was excellent. In particular a member of staff Kunga was very kind. The staff at the door were very friendly. Our room was very spacious and had a lovely view. We were given an extra bed for our daughter.
Stayed 6 nights in Aug 2024

10/10 Excellent

Mahroz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was great and attentive to every request. Will definitely stay here again
Stayed 5 nights in Jun 2024

2/10 Terrible

Mohammad B

Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony Michael

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
10/10 Excellent service all around the board. Thanks for exceeding my expectations.
Stayed 6 nights in Aug 2024

10/10 Excellent

Danah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, staff, and location. A must return !
Stayed 5 nights in Jul 2024