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Shangri-La Dubai

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Dubai

Poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • City Walk
    ‪13 min walk‬
  • Coca-Cola Arena
    ‪2 min drive‬
  • Museum of the Future
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room

Picture-Perfect Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Atlantis, The Palm

On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (1282)
The price is AU$681
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Atlantis, The Palm

About the area

Dubai

With a stay at Shangri-La Dubai, you'll be centrally located in Dubai, a 4-minute drive from Dubai Aquarium & Underwater Zoo and 5 minutes from Dubai Mall. .This family-friendly hotel is 2.4 mi (3.8 km) from Burj Khalifa and 2.9 mi (4.7 km) from Dubai World Trade Centre.

What's nearby

  • Dubai Aquarium & Underwater Zoo - 4 min drive
  • Dubai Mall - 5 min drive
  • Dubai World Trade Centre - 5 min drive
  • Burj Khalifa - 6 min drive
  • Dubai Fountain - 6 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury Dubai hotel in Trade Center with a full-service spa
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 302 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Dunes Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Magnifying mirror
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 990 out of 1156 reviews" "
Rating 8 - Good. 112 out of 1156 reviews" "
Rating 6 - Okay. 31 out of 1156 reviews" "
Rating 4 - Poor. 10 out of 1156 reviews" "
Rating 2 - Terrible. 13 out of 1156 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very helpful for people not from Dubai. Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Imad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and respectful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aseem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Oct 2024

10/10 Excellent

KAYLEE

Stayed 8 nights in Sep 2024

10/10 Excellent

Mahtab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Naimatou Kaosara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ceiling at the pool was leaking.
Stayed 4 nights in Oct 2024

10/10 Excellent

joseph

Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, you get great views of Dubai, breakfast is worth adding to your accommodation. Room was good size bed was very comfortable with good pillows. The staff was excellent very helpful and caring. Shuttle to the mall very good also.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sayed, Bardia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Akshit helped us at front desk to provide great room upgrade offer considering the four us would need a bigger space and also provided complimentary breakfast on arrival and early check-in. This helped us a lot as we were quite tired after the long flight. Great surprise birthday celebration for our son by staff Omo Chef Saturo, Melissa, Pradeep and Liezel. They all sang birthday song and got balloons, cakes, candles and handwritten card with our picture as a gift. It was a lovely surprise, on top of what they already did by providing a cake in the room for his birthday. We really appreciated it. Also great help from Mohammed at front door at always greeting us with smile and calling us by our name. We always had great conversations during our encounters. All staff are so great and friendly. Great shuttle bus service to the Dubai Mall which operates throughout the day. Hotel is located right in the heart of downtown, stones throw away from Burj Khalifa, Dubai Mall etc. their free shuttle also drops off to nearby beaches.
Stayed 5 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing. We really felt like we were in a luxury hotel. Loved it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anmol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff, especially Francis & Khodarahm were so kind and helpful. Rooms were cleaned and replenished so well. Front desk concierge Yignesh and Mustafa were so helpful during our stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nadir at the front desk was very kind and professional. All the staff were very accommodating and went beyond our expectations. We will definitely be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katrina Kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff at this hotel from the door people, reception, security and breakfast staff. They were all lovely, helpful amd accommodating, especially since i came for an eye surgery. The only ossues we had were the noise that we could hear from our room on the 40th floor, it came from a nearby club but the staff moved us to another nice room without hassle. It was an very comfortable stay.
Stayed 10 nights in Sep 2024

10/10 Excellent

Alain, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a good service. I’ve been kindly upgraded.
Stayed 7 nights in Sep 2024

10/10 Excellent

Cary, Huntsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangra La Dubai is a welcome oasis in the hustle-bustle of the city. Welcoming and accommodating staff, all of our requests were quickly addressed.
Stayed 4 nights in Sep 2024

10/10 Excellent

ZIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, loved it
Stayed 7 nights in Sep 2024

10/10 Excellent

yazeed

Stayed 4 nights in Sep 2024

10/10 Excellent

david, revere

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our stopover!
Stayed 2 nights in Sep 2024

10/10 Excellent

ALEKSANDR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It’s a great hotel with excellent service. Zaynab was very helpful, professional with a great smile.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently appointed business hotel on the edge of the DIFC. Super staff and service for the most part (though some of the Kandy pool staff were a little surly, possibly due to struggling with speaking English). Otherwise great value for money
Stayed 4 nights in Sep 2024

10/10 Excellent

Abhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful home, the staff is beyond nice and hospitable. Highly Recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

Talar

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 6 nights in Sep 2024