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Shangri-La Dubai

5.0 star property

Photo gallery for Shangri-La Dubai

Poolside bar
Picture-Perfect Room
Picture-Perfect Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Parking available

Explore the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • City Walk
    ‪13 min walk‬
  • Coca-Cola Arena
    ‪2 min drive‬
  • Museum of the Future
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room

Picture-Perfect Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Atlantis, The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1315)
The price is AU$914
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Atlantis, The Palm

About the area

Dubai

With a stay at Shangri-La Dubai, you'll be centrally located in Dubai, a 4-minute drive from Dubai Aquarium & Underwater Zoo and 5 minutes from Dubai Mall. .This family-friendly hotel is 2.4 mi (3.8 km) from Burj Khalifa and 2.9 mi (4.7 km) from Dubai World Trade Centre.

What's nearby

  • Dubai Aquarium & Underwater Zoo - 4 min drive
  • Dubai Mall - 5 min drive
  • Dubai World Trade Centre - 5 min drive
  • Burj Khalifa - 6 min drive
  • Dubai Fountain - 6 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury Dubai hotel in Trade Center with a full-service spa
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 302 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Dunes Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Magnifying mirror
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1010 out of 1179 reviews
Rating 8 - Good. 109 out of 1179 reviews
Rating 6 - Okay. 34 out of 1179 reviews
Rating 4 - Poor. 13 out of 1179 reviews
Rating 2 - Terrible. 13 out of 1179 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanpreet kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Zakariyya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, amazing service there’s even a mini mart 2 minutes walking distance. Ideal for a city break.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rishi, Edmonton

Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Konstantin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Colin

Stayed 3 nights in Nov 2024

10/10 Excellent

RAVISHANKAR

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 8 nights in Nov 2024

10/10 Excellent

MAGDI, NEW MILFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, great location. Thank you Pritam from housekeeping for the flowers. We enjoyed our stay .
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay !
Stayed 1 night in Nov 2024

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in dubai A hotel that gave us everything we needed, close to everything, if I come back to Dubai I will not hesitate to return to this hotel again
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Enid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was all good.
Stayed 3 nights in Nov 2024

4/10 Poor

Hussan

Travelled with partner
Liked: Amenities
We stayed at the top floor and they didn’t tell us there was a night club on the top floor. All we heard was base and vibration until the early hours in the morning. So next time please get them to move you down a few levels.
Stayed 5 nights in Nov 2024

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Burj view, breakfast buffet- this two options were amazing. Hallways smells old or smoking. For 5 star hotel would expect to be no smell, or fresh smell. Or again hallways need carpet to be removed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Stayed 6 nights in Oct 2024

10/10 Excellent

Naila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and food. One of our best stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Su Ying

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very helpful in helping us to book various activities. Buffet was amazing. Overall beautiful
Stayed 4 nights in Nov 2024

10/10 Excellent

Vanetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, friendly and very helpful staff. The views from the 42nd floor at night were breathtaking. Would definitely stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Shangri’la is amazing. The staff gave us great service, from check in to check out, it was all great. The housekeeping staff really do go the extra mile, we found that the room was very clean, stocked, and if anything was needed even in the late hours- everybody is willing to help. A special thank you also to the wonderful doormen, who were always so kind and willing to help with luggage and taxi services. The room itself was great, we had a sea view room located on the 38th floor. The views were fabulous and it was very spacious. The room had plenty of storage and the housekeeping kept everything stocked throughout, even went the extra mile and popped in one evening to offer us some complimentary roses. The pillow menu is a great touch. Everybody is willing to help with anything regarding the room even in the late hours. The pool itself was great with a wonderful view of the Burj Khalifa. The towels and sun beds are comfortable. The staff was very attentive and very cheerful. Sunday was quite busy with a short wait for a sunbed, but the rest of the stay was quiet and it was quick to get a sunbed even at 12pm. The gym area is clean, stocked with towels, infused water and fruit. Not particularly busy so we didn’t struggle to use any of it. Thank you for making our stay special.
Stayed 6 nights in Nov 2024

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La was spectacular! We had the Horizon package and could not have asked for more. Wonderful staff, who could not do any more for you. Food was brilliant and great choices for vegetarians! Walkable to the metro, eateries and cafes locally and taxis readily available outside the hotel. We will be back!
Stayed 6 nights in Oct 2024

10/10 Excellent

JAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its best. Staff goes above and beyond to make your stay memorable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to live in Shangri-La. The staff was helpful, well mannered and courteous. The cafe tried their best to accommodate my dietary needs. The facility is clean and the rooms were well equipped.
Stayed 10 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Tameka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very comfortable and safe
Stayed 4 nights in Nov 2024