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Shangri-La Residences and Apartments

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Residences and Apartments

Exterior
Terrace/patio
Front of property - evening/night
Interior entrance
Deep-tissue massages, body wraps, body scrubs, facials

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
Sheikh Zayed Road, PO Box 75880, Dubai
  • City Walk
    13 min walk
  • Shang Palace
    1 min walk
  • Financial Centre Station
    8 min walk
  • Dubai (DXB-Dubai Intl.)
    19 min drive

Room options

View all photos for Apartment, 3 Bedrooms

Free minibar items, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms

  • 222 sq m
  • Partial sea view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Free minibar items, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms

  • 168 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Studio

City view

Executive Studio

  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity

Shangri-La Dubai

Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (1119)
The price is AU$499
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Shangri-La Dubai

About the area

Dubai

A stay at Shangri-La Residences and Apartments places you in the heart of Dubai, a 3-minute drive from City Walk and 5 minutes from Dubai Mall. .This luxury hotel is 2.4 mi (3.8 km) from Burj Khalifa and 3 mi (4.8 km) from Dubai World Trade Centre.

What's nearby

  • City Walk - 13 min walk
  • Dubai Aquarium & Underwater Zoo - 4 min drive
  • Dubai Mall - 5 min drive
  • Dubai World Trade Centre - 5 min drive
  • Burj Khalifa - 6 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪Shawerma Alfarooj - ‬7 min walk
  • ‪Jones The Grocer - ‬15 min walk
  • ‪Zaatar W Zeit - ‬5 min walk

About this property

Shangri-La Residences and Apartments

Luxury Dubai hotel in Trade Center with a full-service spa
Shangri-La Residences and Apartments offers 428 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Shangri-La. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.
Make yourself at home in one of the 428 air-conditioned rooms featuring kitchenettes. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at Dunes Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Dunes Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Hoi An - This restaurant specializes in Vietnamese cuisine and serves dinner only. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine and serves dinner only. Open select days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: AED 120 for adults and AED 120 for children
  • 1 restaurant
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Tennis

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Kitchenette
  • Microwave

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 120 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Shangri-La Residences Apartments Dubai
Shangri-La Residences Apartments
Shangri-La Residences Dubai
Shangri Residences Apartments
Shangri-La Residences and Apartments Hotel
Shangri-La Residences and Apartments Dubai
Shangri-La Residences and Apartments Hotel Dubai

Shangri-La Residences and Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 104 reviews" "
Rating 8 - Good. 25 out of 104 reviews" "
Rating 6 - Okay. 9 out of 104 reviews" "
Rating 4 - Poor. 4 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALI

Stayed 14 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Lue, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to in Dubai, I’ll come back on my next trip
Stayed 2 nights in Jun 2024

10/10 Excellent

warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Odelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

4/10 Poor

Kailey

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.
Stayed 6 nights in Oct 2022

10/10 Excellent

Meyani

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
Stayed 5 nights in Sep 2022

6/10 Okay

Amer, Bradenton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.
Stayed 3 nights in Sep 2022

6/10 Okay

Maria-Nazare

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.
Stayed 6 nights in Aug 2022

8/10 Good

maria

Stayed 1 night in Jun 2022

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

8/10 Good

Sahil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing location amazing room
Stayed 2 nights in Jan 2022

10/10 Excellent

raja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation. Highly Recommended
My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.
Stayed 6 nights in Dec 2021

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was good but quality of the apartment need major renovation
Stayed 1 night in Nov 2021

6/10 Okay

Abdulaziz

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Stayed 8 nights in Nov 2020

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

10/10 Excellent

Nadeem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Have just stayed here for a week with my 2 boys aged 12 and 9 and also brought a second family too who have 3 boys aged 11, 9 and 6. The service is exceptional. This is my second time at this hotel and I cannot fault it. The breakfast is fantastic and caters for everyone. Mohammed Farid the assistant manager was welcoming and ensured our rooms were perfect for what we needed. The newly refurbished suites are beautiful and rooms are spacious. The view of the Burj from the room and the pool is insta worthy. Really would highly recommend the hotel . Its clean, spacious and the location is spot on with shuttles that run regularly. There are fab restaurants in the hotel but if you want a quick bite to eat there are 24/7 eateries right outside the hotel. Will be back for my third visit next year and be bringing more families to have the experience we have had!
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, and amazing food. Rooms are big and comfortable.
Stayed 4 nights in Jul 2019

8/10 Good

Pranav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location and service. Rooms are a bit outdated but comfortable trip.
Stayed 1 night in Jul 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and service at the Shangri-La are some of the best we have experienced. They are always friendly and helpful. I recommend this hotel to anyone!!!
Stayed 7 nights in Apr 2019