Sheraton Grand Hotel, Dubai

5.0 star property

Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Breakfast, lunch, dinner served; international cuisine
Executive Suite, 1 Bedroom, Non Smoking | City view
Separate bathtub and shower, free toiletries, hair dryer, bathrobes
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

Map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    ‪12 min walk‬
  • Dubai Mall
    ‪5 min drive‬
  • Burj Khalifa
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪15 min drive‬

Room options

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Single Bed

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms, Non Smoking

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Apartment, 3 Bedrooms, Non Smoking (View)

  • 170 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

Apartment, 1 Bedroom

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms, Non Smoking

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

  • 212 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Suite, 1 Bedroom, Non Smoking

  • 83 sq m
  • Sleeps 3
  • 1 Double Bed

Grand Suite, 1 Bedroom, Non Smoking

  • 83 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Dubai

In the heart of Dubai, Sheraton Grand Hotel, Dubai is within a 5-minute drive of Dubai World Trade Centre and Dubai Mall. .This luxury hotel is 3.4 mi (5.4 km) from Dubai Creek and 3.6 mi (5.9 km) from Burj Khalifa.

What's nearby

  • Dubai World Trade Centre - 12 min walk - 1.0 km
  • Dubai International Convention and Exhibition Centre - 3 min drive - 1.9 km
  • Dubai Mall - 5 min drive - 5.1 km
  • Burj Khalifa - 6 min drive - 5.9 km
  • Gold Souk - 9 min drive - 9.4 km

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪PLAY Restaurant & Lounge - ‬5 min walk
  • ‪Opa Dubai - ‬5 min walk
  • ‪Oscar Restaurant - ‬1 min walk
  • ‪The Sum of Us - ‬2 min walk
  • ‪Link - ‬1 min walk

About this property

Sheraton Grand Hotel, Dubai

Luxury hotel with a full-service spa and free valet parking
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 654 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
For lunch or dinner, stop by Feast, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has 4026 square feet (374 square meters) of space consisting of conference space and 8 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Dawn & Dusk
  • Feast
  • Miss Lily's
  • Sheraton Club Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,026 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 135 per person
  • Fee for in-room wired internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1086 reviews
Rating 8 - Good. 265 out of 1086 reviews
Rating 6 - Okay. 48 out of 1086 reviews
Rating 4 - Poor. 29 out of 1086 reviews
Rating 2 - Terrible. 25 out of 1086 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location and price for what that hotel was definitely worthwhile. I would definitely stay there again when I do return to Dubai.
Stayed 6 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

JIEKUN

Stayed 2 nights in Nov 2024

10/10 Excellent

Sudeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay w/ family, Extraordinary staff
It was pretty amazing. The best part about the stay was the hotel staff. Every department whether it be in-room dining, restaurant, room service, maintenance went above an beyond to make the stay wonderful. Travelling with family was made easy.
Stayed 5 nights in Dec 2024

6/10 Okay

Barbara

Stayed 4 nights in Dec 2024

10/10 Excellent

F.J.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, good options for breakfast
Stayed 6 nights in Dec 2024

10/10 Excellent

ADENIKE

Stayed 6 nights in Dec 2024

10/10 Excellent

ADENIKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Business traveller
Good location and nice room. The lobby is noisy in the evening because of their Christmas and other activities.
Stayed 5 nights in Dec 2024

8/10 Good

Murtada

Stayed 1 night in Sep 2024

6/10 Okay

Greg, Wirral

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel its self is really good. The rooms are lovely and the dinning areas and food are super . It is however really noisy and busy around it. You need to be on 30 floor to be awy from.the constant road noise The only other issue was the checkin and check out staff..we had a nughtmare checking in and checking iut was equally a poor experince . It took too long and the people doing it really did not know whst they were doing-it was a shambles and a very poor experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Cora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Stayed 4 nights in Sep 2024

8/10 Good

Yakataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very nice one, well situated, perfect breakfast… but washing machine needs to be replaced because it was very noisy
Stayed 4 nights in Sep 2024

10/10 Excellent

Ashade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Stayed 5 nights in Nov 2024

10/10 Excellent

TOMASZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay
Stayed 5 nights in Nov 2024

8/10 Good

ALSAYED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dr Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Grand
Fantastic hotel. Great bar on floor 54 with pool. Breakfast is one of the best.
Stayed 2 nights in Oct 2024

6/10 Okay

Kishan

Business traveller
Liked: Staff & service, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Ghalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited transportation
Stayed 6 nights in Oct 2024

10/10 Excellent

Kyriaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Oct 2024