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Xclusive Maples Hotel Apartment

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xclusive Maples Hotel Apartment

Balcony
Exterior
In-room safe, soundproofing, iron/ironing board, rollaway beds
Reception
Hallway

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Outdoor space
    Outdoor space
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Building # 20, Street # 12, Mankhool Street, Bur, Dubai
  • BurJuman Mall
    8 min walk
  • Dubai Museum
    3 min drive
  • Meena Bazaar
    3 min drive
  • Dubai (DXB-Dubai Intl.)
    14 min drive

Room options

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Apartment, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Deluxe Apartment, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Apartment, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Twin Room, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Twin Room, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Studio

In-room safe, soundproofing, iron/ironing board, rollaway beds

Deluxe Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior One Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, rollaway beds

Superior One Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 Queen Bed

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About the area

Dubai

With a stay at Xclusive Maples Hotel Apartment, you'll be centrally located in Dubai, within a 5-minute drive of Dubai World Trade Centre and Dubai Cruise Terminal. .This luxury aparthotel is 0.4 mi (0.6 km) from BurJuman Mall and 3.8 mi (6.2 km) from Gold Souk.
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • BurJuman Mall - 8 min walk - 0.7 km
  • Dubai World Trade Centre - 4 min drive - 4.2 km
  • Dubai Cruise Terminal - 5 min drive - 3.9 km
  • Gold Souk - 6 min drive - 6.2 km
  • Port Rashid - 7 min drive - 5.6 km

Getting around

  • Sharaf DG Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Golden Sands 10 - ‬5 min walk
  • ‪Foodspot - ‬7 min walk
  • ‪Purani Dilli Dubai - ‬6 min walk
  • ‪The Huddle Sports Bar & Grill - ‬8 min walk
  • ‪Second Cup - ‬7 min walk

About this property

Xclusive Maples Hotel Apartment

Luxury Dubai aparthotel in Bur Dubai with a fitness center
Xclusive Maples Hotel Apartment offers 91 air-conditioned accommodations with DVD players and safes. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 91 air-conditioned rooms featuring kitchens with refrigerators and microwaves. 40-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the aparthotel's restaurant, Maples Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Maples Cafe - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Pool/Spa

  • Outdoor pool
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Babysitting (surcharge)

Restaurants on site

  • Maples Cafe

Kitchen

  • Fridge
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AED 45 for adults and AED 35 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Bedrooms

  • Rollaway/extra beds: AED 120.0 per day

Bathrooms

  • Shower
  • Dressing gowns
  • Towels provided
  • Free toiletries
  • Hairdryer
  • Slippers

Living spaces

  • Living room
  • Dining room

Entertainment

  • 40-inch LCD TV with cable/satellite service
  • DVD player
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 91 rooms
  • 8 floors
  • 1 building

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 35 for children
  • Airport shuttle fee: AED 125.00 per vehicle (roundtrip)
  • Rollaway bed fee: AED 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Xclusive Maples
Xclusive Maples Dubai
Xclusive Maples Hotel Apartment
Xclusive Maples Hotel Apartment Dubai
Xclusive Maples Apartment Dubai
Xclusive Maples Apartment
Xclusive Maples Dubai
Xclusive Maples Hotel Apartment Dubai
Xclusive Maples Hotel Apartment Aparthotel
Xclusive Maples Hotel Apartment Aparthotel Dubai

Xclusive Maples Hotel Apartment Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 197 reviews" "
Rating 8 - Good. 93 out of 197 reviews" "
Rating 6 - Okay. 37 out of 197 reviews" "
Rating 4 - Poor. 20 out of 197 reviews" "
Rating 2 - Terrible. 10 out of 197 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

soyeb

Stayed 25 nights in Apr 2024

10/10 Excellent

Khalid

Stayed 1 night in Feb 2024

6/10 Okay

Khalid

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Clare

Stayed 6 nights in Nov 2023

6/10 Okay

Jani

Stayed 1 night in Dec 2022

4/10 Poor

Duminda

Business traveller
Disliked: Cleanliness, room comfort
Overall cleanliness was very poor. There was water leaking in the kitchen and the washroom.
Stayed 4 nights in Jun 2022

6/10 Okay

Narendra

Business traveller
Disliked: Cleanliness
Maples guest hotel appartment
The stay wasn’t that great the appartment I was in had mosquitos and cockroaches all over the place and I wasn’t feeling that good I complained to the staff he helped me with spraying the room and he was quiet helpful . After even putting the mosquito spray the mosquitos were still on and I even told the manager I would like to change my room but the apartment was full and holiday season so had to manage with it .
Stayed 4 nights in Dec 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Muhammed Yasir

Business traveller
Liked: Cleanliness, room comfort
Fantastic Apartment for families.
It was amazing trip, my requirement was fulfilled with in minutes. internet was good, but use very old infrastructure. Tv Set are not up to date.
Stayed 11 nights in Nov 2021

4/10 Poor

Syed Saleem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place to stay at.
Terrible bed is the cheapest u can buy u can’t even sit on it goes in. The TV has only 2 or 3 channels working . The WiFi is so bad it only works in particular places in the room. The water heater they hav used in the rooms is pathetic it only gives hot water for about 2 minutes and then it is like warm water. After repeated requests at the front desk nothing was done about it. And every time I ask about it they say we will send someone now but nobody shows up.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The hotel staff were always friendly & accommodating. However, they should be mindful that guests from the Western side of the world use washcloths to clean their bodies and this is something that should be readily available in all rooms. Guests should not have to purchase their own washcloths from the store in order to take a shower. Xclusive Maples only provides towels & I wasn't used to that.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ce hotel
Was clean but no slippers or robe provided
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 9 nights in Dec 2018

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good . Good time and was good service and the location it was good
Stayed 5 nights in Jul 2018

8/10 Good

Akshay

Liked: Staff & service, property conditions & facilities
Average hotel but good location.
Average hotel but good location. I had trouble on 2 nights as there was a group of young lads from India who were partying in the middle of night, shouting in the corridors, playing loud music, knocking on doors etc. Did complain to the hotel staff the next day but never received any updates.
Stayed 6 nights in Mar 2018

4/10 Poor

Gloria, Illinois

Disliked: Property conditions & facilities
I wouldn’t go again there
Wasn’t very friendly.. I thought I got a bigger room but it was small and no wash machine which is a must for me.. cleaning was so so.. I been to cheaper hotels and was better.
Stayed 19 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Bad WiFi connection, water heather problem.
Stayed 11 nights in Dec 2017

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Gem in Dubai
It was one of the best hotels and stay was very much nice with all amenities.
Stayed 3 nights in Nov 2017

4/10 Poor

Ranjit, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Condition of Hotel
Won't go again. broken sofa, dusty closets, TV doesn't work. Housekeeping doing a bad job.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice boutique hotel
This hotel was very nice to stay in. Great location near Bur Dubai and taxis are constantly available. Just make sure to turn on the water heater in the room otherwise the water is cold. They give 1 complimentary bottle of water. The towels are very scarce so make sure to ask for more upon check in.

4/10 Poor

nauman, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
A very standard and ordinary hotel
very weak customer service, the room was not ready when I checked in, noisy air conditioner, dirty and not enough towels, no hot water the second morning, no floor mates, the water from standing shower leaks to the floor and requires cleaning every time you take shower, very old microwave and iron, very slow wi-fi. Small little things that you expect in a 3 star did not exist. The only good feature is that it has a frig, small kitchen, so if you want to cook.. I will not recommend this hotel...

6/10 Okay

Henry

Not so Good
The hotel was just average for the price we paid. The bathroom definitely needs to be improved.

10/10 Excellent

Eric, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price.
I was in town for a week and found this hotel for only $70 per night for a 1 bedroom and was pleasantly surprised at the size of the room. Very good value and located only a short walk to Burjuman metro station.