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Holiday Inn Hotel & Suites Durango Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites Durango Downtown by IHG

Lobby sitting area
Point of interest
Exterior
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk

Explore the area

Map
21636 Highway 160 West, Durango, CO, 81301
  • San Juan National Forest Supervisor's Office
    ‪8 min walk‬
  • Animas River
    ‪8 min walk‬
  • Animas River Trail
    ‪10 min walk‬
  • Durango, CO (AMK-Animas Air Park)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Bathroom

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, in-room safe, desk, laptop workspace

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1695)
The price is AU$185
for 1 room
includes taxes & fees
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About the area

Durango

When you stay at Holiday Inn Hotel & Suites Durango Downtown by IHG in Durango, you'll be near the airport, within a 15-minute walk of Durango and Silverton Narrow Gauge Railroad and San Juan National Forest Supervisor's Office. .This hotel is 0.4 mi (0.7 km) from Animas River and 0.6 mi (1 km) from Animas River Trail.

What's nearby

  • Animas River Trail - 10 min walk
  • Durango and Silverton Narrow Gauge Railroad - 15 min walk
  • Durango Area Tourism Office - 18 min walk
  • Durango Community Recreation Center - 4 min drive
  • Fort Lewis College - 5 min drive

Getting around

  • Durango Narrow Gauge Railroad Station - 15 min walk
  • Durango–La Plata County Airport (DRO) - 21 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Applebee's - ‬15 min walk
  • ‪Animas River Beer Garden - ‬8 min walk
  • ‪Durango Coffee Company - ‬17 min walk

About this property

Holiday Inn Hotel & Suites Durango Downtown by IHG

Hotel with a fitness center, near Durango and Silverton Narrow Gauge Railroad
Holiday Inn Hotel & Suites Durango Downtown by IHG offers 116 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access is available. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and wedding services.
Enjoy American cuisine at Burger Theory, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Burger Theory - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Burger Theory

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Renovated entire property – February 2023
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: 2.9 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Durango Central
Holiday Inn Hotel Durango Central
Holiday Inn Hotel Central
Holiday Inn Hotel Suites Durango Central

Holiday Inn Hotel & Suites Durango Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 74 out of 1007 reviews
Rating 2 - Terrible. 41 out of 1007 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay in holiday Inn.
Stayed 2 nights in Nov 2024

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Nice property, however added surprise charges on my credit card are not appreciated

10/10 Excellent

Jesus

Stayed 1 night in Nov 2024

8/10 Good

Breanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable. Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being able to check in early! Thank you so much!! Great rooms, although the quiet atmosphere in the rooms can be disturbed by hallway traffic.
Stayed 2 nights in Nov 2024

8/10 Good

Dorina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Subpar Hotel Experience
Door was off the hinge, unsafe. Couldn't close it without having to lift the whole door up! Room smelled bad. Remote control to tv didn't work.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jherzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Highly enjoyable experience would recommende
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

2/10 Terrible

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusing when two Holiday Inn properties are within .5 miles of each other and if you are not aware of that or familiar with the area finding the correct motel is a challenge. RENAME one of them. Checkin was a bit crazy....there was a clerk just standing there while at least 4 groups were trying to check in. I finally asked her if she was working and a few minutes later she opened up. I was also upset about the "bogus" $10 parking fee when doing the parking myself and when I voiced my opinion she waived the fee. After that she was very friendly. Appreciated the hot tub and that it was functional but it was like a lukewarm bathtub. That part disappointing. Beware of the "Polar Express" weekends unless you are participating...a bit of a zoo.
Stayed 1 night in Nov 2024

8/10 Good

Shi'kii

Stayed 3 nights in Oct 2024

6/10 Okay

Constance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate
The hotel was nice but charging for parking was not justifiable due to it's location. Nor do I appreciate being asked WHY i was in town. That's no one's business. The fireplace would NOT shut off but it gave zero heat anyway.
Stayed 1 night in Nov 2024

10/10 Excellent

Marilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy at a great price!
I actually loved this place. My room was very big/roomy with LVP wood flooring instead of carpet which was nice. The fireplace was a pleasant surprise! The lighting in the bathroom was great (low light/nightlight) and room decor was cute. The hottub was the best part! 😍 big and very hot. 🔥
Stayed 1 night in Nov 2024

4/10 Poor

Jacob

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities
I had issues with one of the staff members a short middle aged man with short black hair. And one of the housekeepers "cleaned" our room and left it a mess didnt sweep or wipe anything down just took some trash and made the bed. Other than that the other staff i encountered were very kind, understanding, and were quick to help when we had minor inconveniences.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Mary

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Never Again
Was charged more then it said.extra charge for breakfast, extra charge for parking. 1st night teenage boys checked in 3 busloads. Very loud. Up n down halls slamming doors.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Racquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2024

6/10 Okay

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024