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Castaways Resort & Spa Mission Beach

4.0 star property

Photo gallery for Castaways Resort & Spa Mission Beach

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
Property grounds
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • Room service
  • Breakfast available
  • Pool

Explore the area

Map
2 Pacific Parade, Mission Beach, QLD, 4852
  • Mission Beach
    ‪2 min walk‬
  • Clump Mountain National Park
    ‪10 min walk‬
  • Mission Beach Community Arts Centre
    ‪20 min walk‬
  • Dunk Island, QLD (DKI)
    ‪138 min walk‬

Room options

View all photos for Beachside House

Beachside House | Living room

Beachside House

  • 250 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Beachfront Island Suite

Beachfront Island Suite

Beachfront Island Suite

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront 2 Bedroom Apartment

Beachfront 2 Bedroom Apartment | Private kitchen

Beachfront 2 Bedroom Apartment

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Beachfront Hotel Room

Beachfront Hotel Room

Beachfront Hotel Room

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Resort Room

Beachfront Resort Room

Beachfront Resort Room

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Rainforest Hotel Room; Separate Property - Economy Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Rainforest Hotel Room; Separate Property - Economy Room

  • 24.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Family Room

Beachfront Family Room

Beachfront Family Room

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Rainforest Resort Room; Separate Property - Economy Room

Rainforest Resort Room; Separate Property - Economy Room

Rainforest Resort Room; Separate Property - Economy Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Beachfront Coral Sea Resort Room

Beachfront Coral Sea Resort Room

Beachfront Coral Sea Resort Room

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Mission Reef Resort

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (644)
The price is AU$116
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Mission Reef Resort

About the area

Mission Beach

With a stay at Castaways Resort & Spa Mission Beach in Mission Beach, you'll be on the beach, just a 2-minute walk from Mission Beach and 10 minutes by foot from Clump Mountain National Park. .This beach hotel is 1 mi (1.6 km) from Mission Beach Community Arts Centre and 1.4 mi (2.2 km) from Djiru National Park.

What's nearby

  • Mission Beach - 2 min walk
  • Clump Mountain National Park - 10 min walk
  • Mission Beach Community Arts Centre - 20 min walk
  • Dunk Island Beach - 16 min drive
  • King Reefs - 31 min drive

Getting around

  • Tully Station - 24 min drive
  • Cairns Intl. Airport (CNS) - 114 min drive

Restaurants

  • ‪King Reef Hotel Restaurant - ‬31 min drive
  • ‪Bingil Bay Cafe - ‬7 min drive
  • ‪Mission Beach Tavern - ‬8 min walk
  • ‪The Garage Bar and Grill - ‬7 min walk
  • ‪Plenty Restaurant and Bar - ‬7 min walk

About this property

Castaways Resort & Spa Mission Beach

Hotel on the beach, with 2 outdoor pools
Castaways Resort & Spa Mission Beach offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Mission Beach hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

2 outdoor swimming pools are on site along with a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Drift Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 44 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite to eat at BUKO Restaurant, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the beach bar or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Mission Beach? This hotel has 161 square feet (15 square meters) of space consisting of conference space and a meeting room. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
BUKO Restaurant - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Return train station shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: AUD 10-35 for adults and AUD 10-35 for children
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • BUKO Restaurant

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Private picnics

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (161 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open selected days
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Access via exterior corridors
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
The front desk is open daily from 7 AM - 7 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 15.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults, and AUD 10 to 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Castaways Mission Beach
Castaways Mission Beach Resort
Castaways Resort Mission Beach
Mission Beach Castaways
Mission Beach Castaways Resort
Castaways Hotel On Mission Beach
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Resort And Spa Mission Beach
Castaways Resort On Mission Beach
Castaways & Mission Mission
Castaways Resort & Spa Mission Beach Hotel
Castaways Resort & Spa Mission Beach Mission Beach
Castaways Resort & Spa Mission Beach Hotel Mission Beach

Castaways Resort & Spa Mission Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 275 out of 807 reviews
Rating 8 - Good. 299 out of 807 reviews
Rating 6 - Okay. 140 out of 807 reviews
Rating 4 - Poor. 69 out of 807 reviews
Rating 2 - Terrible. 24 out of 807 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Phil

Liked: Cleanliness, staff & service
Great spot. Great views.
Stayed 5 nights in Nov 2024

2/10 Terrible

Johanna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 start for Rainforest
The booking information advised the the property was separate feom the main resort but i didnt expect it to be on another street. The only "Castaways" about our accommodation was the sign. It was called "Rainforest" which suggests lush tropical gardens. Around the daggy pool, it was slightly tropical compared to the front of the building which look like a wasteland. Turns out we were staying in the staff accommodation building. Stomping in the room above us all the time. The car park was a old garden bed it seemed and the abilities of the staff to park in straight lines to allow other parking around the various trees was next to nill. The resort on the other hand was 5 star compared to our 1 star. And we only used the lobby for 10 minutes. A better description of location with a better price point to reflect "Rainforest " still would leave a sour taste.
Stayed 2 nights in Oct 2024

6/10 Okay

Antoinette

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff service needs improvement. Some training or a refresher in what constitutes good customer service might help.
Stayed 3 nights in Oct 2024

8/10 Good

Debbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Wish they had microwave in room, an a bigger fridge the bar fridge was tiny.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here recently. Staff were very helpful when our booking couldn't be found at first, they upgraded us as our room wouldn't fit our porta cots in. Definitely staying here again and will recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Vic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Nice location and friendly staff (all but one). Restaurant seating was great alongside the two pool and facing the beach. The quality of the food was average with escalated pricing.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Alissa

Travelled with family
Disliked: Property conditions & facilities
Overpriced for the condition of the property. Needs love and attention.
Stayed 2 nights in Sep 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location with the beachfront was great. That was where the positives ended. Our room had water leaking from the wall, a damaged light switch in the bathroom and the base of the toilet was leaking. There were also cockroaches. This resort is in desperate need of significant renovation.
Stayed 4 nights in Sep 2024

6/10 Okay

Jason

Travelled with partner
Disliked: Property conditions & facilities
Room was fairly dirty, dust and dirt on cupboards, painting unfinished around the room and out on the balcony. Also no room service or cutlery in the room. Toilet was also very wobbly. Great location close to the beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

4/10 Poor

Tanya

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor experience
Hotel is nicely situated on the beach, beautiful views. We thought dinner on the beach would be lovely, but we were told we couldn’t do that as staff were too busy as there was a wedding. Our room was right next to where the wedding was held so very noisy til 1130 pm. Room was tired and run down. If hotel wants to host weddings, fine, but don’t book in other guests, and definitely don’t room them right next to the wedding.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Average property in a good location right on the beach and short walk to restaurants and bars. Pool area and rooms are tired, worn and dated. In room facilities extremely limited. Staff were friendly and accomodating but I do not consider this good value for the price we paid so would not recommend or stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Christie

Travelled with family
Bedding could have been more comfortable. Set up of room was awkward for a family- no common area
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean and tidy. Easy walking distance to the restaurant, which was excellent, and the room was very quiet. I would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness
Lovely site on the beachfront. Easy walk to other restaurants. Rooms need updating. Fridge rusty, not working effectively. Louvres at front of room missing? needs to be replaced. Dined at restaurant, nearly blown away...need to install some kind of wind buffer to both restaurant and reception desk area.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness
Only arived went to sleep then woke up and left so the beds were really confitable but didnt have time to check it out proply
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has the WOW factor. Beautifully appointed rooms, comfortable beds and an amazing view. The restaurant, bar and pools are great, the food was really nice and we enjoyed 'happy hour'. A Short walk to main street as well. I can recommend staying here.
Stayed 3 nights in Sep 2024

4/10 Poor

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed looked like it had been slept in, there was toilet paper in the toilet, a cockroach crawling around my room. Decor is daggy for the price i paid. Lots of errors with my booking, it was suggested i hadn't paid when i had. Had a few emails & phone call suggesting that i didn't pay. Showed confirmation & receipt plus bank statement then got told they didn't realise I'd paid
Stayed 1 night in Aug 2024

6/10 Okay

vikki

Travelled with group
Liked: Staff & service
Well i went to the wrong place to check in for a start i think the room needed some maintenance.I didnt see amy staff while i was there.
Stayed 1 night in Aug 2024

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 1 night in Aug 2024