room was clean. we thought the bed was uncomfortable but beds are a personal preference, others may love it. website states office is open from 9:30am-11pm. we got there a little before 2:30, no one around. number on window to call for help, no one answered. finally after 10 minutes i saw a worker, he said he would get someone. she told we can't check in until 3pm! i have NEVER been told by any motel or hotel i couldn't check in if i was a bit early. i was told to come back after 3! wi-fi wouldn't work in my room. i told front desk but she said it was an incorrect password....well, it works 3 doors up. told another worker about it and he said he would check it out, it didn't work the entire time we were there unless i went 3 doors closer to the office.