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SureStay Hotel By Best Western Fernley

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel By Best Western Fernley

Business centre
Lobby
Seasonal outdoor pool
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
1405 Newlands Drive East, Fernley, NV, 89408
  • The Silverado Casino
    3 min walk
  • Millennium Park
    4 min drive
  • Green Valley Park
    5 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    39 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

About the area

Fernley

With a stay at SureStay Hotel By Best Western Fernley in Fernley, you'll be a 3-minute walk from The Silverado Casino and within a 5-minute drive of Millennium Park. .This eco-certified hotel is 2.3 mi (3.7 km) from Green Valley Park and 4.5 mi (7.3 km) from Truckee River.

What's nearby

  • The Silverado Casino - 3 min walk
  • Millennium Park - 4 min drive
  • Green Valley Park - 5 min drive
  • Tesla Gigafactory - 23 min drive
  • Grand Sierra Resort Casino - 36 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Flying J Travel Center - ‬12 min walk
  • ‪Pioneer Crossing Casino - ‬3 min drive
  • ‪Taco Bell - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪China King - ‬5 min drive

About this property

SureStay Hotel By Best Western Fernley

Eco-certified hotel with free breakfast and a 24-hour business center
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site.
Make yourself at home in one of the 66 individually furnished guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a spa tub and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Sofa bed

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from September to May
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 888 reviews" "
Rating 8 - Good. 289 out of 888 reviews" "
Rating 6 - Okay. 160 out of 888 reviews" "
Rating 4 - Poor. 66 out of 888 reviews" "
Rating 2 - Terrible. 45 out of 888 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The only issue was the shower backed up to your ankles in the tub. The drain needs some attention.
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kayla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a motel pretty good
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
For the price, no comfortable chairs to sit. The housekeeper woke us up at 7am by rolling her cart back and forth.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jim

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I booked 9 rooms for a wedding. Your staff cancelled 7 rooms without notice stating “We are locals therefore, we are NOT allowed”. My friends scrambled Fernley for other accommodations hours before the wedding. FYI. We live approximately 41 miles away in Reno-where everyone is welcome.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Front desk excellent service
Stayed 7 nights in Aug 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service
Quick overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

shaun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disappointed that we had to stay on the 2nd floor and there was not an elevator.
Stayed 1 night in Jun 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never Again
Room very outdated. No comfortable couch or chair. Woke up around 2:00 am to use bathroom and was chased by a black beetle. Trapped it under garbage can. Called front desk and was told pest control was scheduled the next day, after I was scheduled to check out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen T

Stayed 1 night in Jul 2024

10/10 Excellent

Stacee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. And it was very quiet. KFC was across the parking lot and a super Walmart was across the street.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not well soundproofed. Phone did not work.
Stayed 1 night in Jul 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

SYLVIA

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 3 nights in Jul 2024

8/10 Good

Barbara

Travelled with family and small children
Liked: Cleanliness
To be fair, I was very ill during our stay there and my husband had all the contact with staff and services. I remember the room was clean and the bed comfortable, for which I was profoundly grateful.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Nice room, great air-conditioned on a very Hot day. Easy check in, pleasant desk clerk!
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room. Bed was ok. Polite clientele
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024