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Hilton Santa Cruz/Scotts Valley

4.0 star property

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Property preview
Reception
Daily full breakfast for a fee
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning

Explore the area

View map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Place, Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Place, Mystery Spot
    ‪9 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Forest View, High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(25 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

8.4 out of 10
Very good
(74 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.2 out of 10
Very good
(59 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Cruz

Located in Santa Cruz, Hilton Santa Cruz/Scotts Valley is in the mountains, within a 10-minute drive of Henry Cowell Redwoods State Park and Pacific Avenue. .This hotel is 4.1 mi (6.6 km) from Roaring Camp Railroads and 6 mi (9.7 km) from Santa Cruz Wharf.

What's nearby

  • Henry Cowell Redwoods State Park - 3 min drive - 1.5 km
  • Roaring Camp Railroads - 8 min drive - 5.4 km
  • Mystery Spot - 9 min drive - 9.3 km
  • Santa Cruz Wharf - 9 min drive - 10.8 km
  • Santa Cruz Beach Boardwalk - 10 min drive - 9.3 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Laughing Monk Brewing - ‬3 min drive
  • ‪Bruno's Bar and Grill - ‬3 min drive
  • ‪Pizza Series - ‬3 min drive

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 178 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy Californian cuisine at Stonehouse Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santa Cruz? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stonehouse Bar and Grill - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Stonehouse Bar and Grill - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 633 out of 1215 reviews
Rating 8 - Good. 254 out of 1215 reviews
Rating 6 - Okay. 172 out of 1215 reviews
Rating 4 - Poor. 95 out of 1215 reviews
Rating 2 - Terrible. 61 out of 1215 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zhenhao

Stayed 1 night in Aug 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice it has a hot tub. And very close to Santa Cruz.
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The restaurant food was excellent. The beds were very comfortable. But the room was never serviced in the three days I stayed. Had to go to the lobby in order to get supplies. When we told management about the room smelling like smoke. The response was that it was a no smoking room.
Stayed 3 nights in Aug 2025

6/10 Okay

Cecilia

Stayed 2 nights in Jul 2025

8/10 Good

Jennie

Travelled with partner
Liked: Amenities
Everything went well. There was only 1 person at check in so I had to wait for him to finish the previous guests file before checking me in. Also need explanation on what to do with parking notices.
Stayed 2 nights in Aug 2025

10/10 Excellent

Norberto

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rosemarie

Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Travelled with family
Liked: Property conditions & facilities

Nice, but not great.

The amenities are just okay, the pool was very crowded, not sure if all of the people were actual guests of the hotel. I chose this hotel for the pool. 99% of the hotels I stay in provide free coffee in the lobby, this hotel charges you. Also, paying for parking and receiving notes on my car everyday (even though I registered with the 3rd party app), was a bit annoying.
Stayed 4 nights in Jul 2025

10/10 Excellent

Teryl

Stayed 2 nights in Aug 2025

10/10 Excellent

Shahram

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Such a nice hotel that we’ll come back to for sure. Check out the Santa Cruz boardwalk if you’re coming with kids.
Stayed 1 night in Aug 2025

6/10 Okay

Desiree

Travelled with family
Liked: Staff & service
The staff was very friendly. It was a safe and secure hotel. The pool was lovely and the lobby was beautiful. I liked the location. The parking was great. Unfortunately our room wasn't very clean and the telephone didn't work. The dinning experience wasn't worth the price but there are a lot of dinning options in the area. Overall it was a safe a quiet place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Roy, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently situated near freeways, but it is quiet and easily accessible. We had a great breakfast in the hotel which was reasonably priced. Check in was smooth and the staff were very helpful and pleasant. Our only complaint was that our room was not made up after the first night, prior to our second night. The staff knocked on the door to do the room, and we said we needed 5 minutes to get out for them to to the cleaning. We went away for 45 minutes, but upon our return the room had not been made up which was a disappointment as we afforded them plenty of time to clean it and make up the bed, change towels etc. Other than that, we enjoyed our stay, and would definitely stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Make sure to get in early because parking can be difficult when it fills up. Some folks bring big vehicles. But we still found parking. The property itself is in a prime location. Worth the stay. Peaceful and quiet.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lori

Stayed 1 night in Jul 2025

8/10 Good

Imranally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and within easy reach of Santa Cruz and West Coast. Easy drive to San Francisco if you are not in a hurry - traffic can be in predictable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

6/10 Okay

Ron

Travelled with family
Absolutely ridiculous to have to pay for parking in addition to paying for our room. The room should come with at least one parking spot. Cobwebs hanging from the ceiling in our room.
Stayed 2 nights in Jul 2025

6/10 Okay

Vaughn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed for me extremely uncomfortable For my was fine
Stayed 1 night in Jul 2025

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Annelise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and good bar/restaurant
Stayed 2 nights in Jul 2025