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Hotel Universo

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universo

Deluxe Room
Interior
Front of property - evening/night
Superior Double or Twin Room, View | Room amenity
Deluxe Room | Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Vincanto
    1 min walk
  • Unità Tram Stop
    1 min walk
  • Florence (FLR-Peretola)
    23 min drive

Room options

View all photos for Superior Double or Twin Room, View

Superior Double or Twin Room, View

Superior Double or Twin Room, View

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 23.0 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Florence

A stay at Hotel Universo places you in the heart of Florence, steps from Historic Centre of Florence and Piazza di Santa Maria Novella. .This hotel is 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore and 0.4 mi (0.7 km) from Pitti Palace.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 1 min walk
  • Cathedral of Santa Maria del Fiore - 7 min walk
  • Ponte Vecchio - 10 min walk
  • Uffizi Gallery - 12 min walk

Getting around

  • Unità Tram Stop - 1 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • ‪Vyta - ‬2 min walk
  • ‪Shake Cafe - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬2 min walk
  • ‪Giglio Rosso - ‬2 min walk

About this property

Hotel Universo

Hotel with a 24-hour front desk, steps from Historic Centre of Florence
Hotel Universo offers 42 accommodations with minibars and slippers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 42 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 48 per night)

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Slippers
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 4 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1SHCBGE33

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Hotel Universo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 259 out of 810 reviews" "
Rating 8 - Good. 327 out of 810 reviews" "
Rating 6 - Okay. 148 out of 810 reviews" "
Rating 4 - Poor. 45 out of 810 reviews" "
Rating 2 - Terrible. 31 out of 810 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Alyssa

Disliked: Cleanliness, property conditions & facilities
Very dirty. My room smelled of urine. Only redeeming quality is the location.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Stayed 1 night in Sep 2024

6/10 Okay

Donnell

Travelled with partner
Liked: Cleanliness
Need to be more friendly, cleaner, and offer some coffee for heaven’s sake!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the wonderful view over the piazza
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Cindy

Stayed 2 nights in Aug 2024

6/10 Okay

Jarred, Montreal

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
The hotel is well located. The personal is friendly
Stayed 1 night in Aug 2024

6/10 Okay

Rhiannon, Mill Park

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom stinks of cigarette smoke, air conditioner in poor condition, overall was just good for us as it was a 1 night stay so mostly out and about.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

sergio

Travelled with family
Liked: Staff & service
Firenze Pisa
The room was l ocated on the 3.5 floor, there were stairs to go up from the 3rd floor or come down 1/2 a floor from the 4th, hard to explain. The room was older than expected and the plumbing in the bathroom sink was clogged
Stayed 2 nights in Jul 2024

8/10 Good

DAVID, AUSTIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a really large, unique room. Everything was very nice. Can be a little loud at night, but that’s to be expected in an area like this. Only cons: shower was a bit small for someone with wide shoulders. They lock the doors at a certain time every night and getting in/out can be a hassle. But overall would stay again.
Stayed 2 nights in Jul 2024

6/10 Okay

BARBARA

Travelled with family
Liked: Staff & service
Location great. But room very minimal. No mirrors in the main part of the room; air conditioning sparingly; no room safe.
Stayed 3 nights in Jul 2024

10/10 Excellent

Duong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a decent hotel at prime location. Services are nice, room is small and not fancy but clean. Overall, I’d recommend this and would return.
Stayed 2 nights in Jul 2024

6/10 Okay

Friendy

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Fayez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JUANJO

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pretty close to everything
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No view from balcony But everything good
Stayed 1 night in Jul 2024

8/10 Good

Donna

Close to everything
Great service. Needs better lighting in bathroom. Great place to stay. Near trains and close to everything of tourist desires.
Stayed 3 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 10/10.
The location is perfect. Step out of the airport and 50 meters away is the T2 tram that takes you right into the heart of Florence, get off at the final stop and the hotel is 50 meters in front of right at the beautiful square. The staff are helpful and lovely and the rooms are perfectly clean, we were lucky enough to get a view across the square.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy, Washington

Stayed 2 nights in Jun 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to make a last minute reservation because our Air B&B had some issues. I booked one of the last rooms less than 24 hours before check in for me and my two daughters. We were greeted kindly, offered a room with a view, and were grateful for the clean, comfortable, and efficient accommodations. The square below is a little loud, but it didn’t impact us getting to sleep.
Stayed 1 night in Jun 2024

8/10 Good

Adham, LA VERNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I reached the hotel, I was given a small room. Upon talking to the front desk about it, he told that the room is standard size by Italian measures. Nevertheless, he moved me to a bigger room. Very happy with this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

FLEMING, HOUSTON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this little jewel in Florence. We were lucky enough to get the only room with a balcony over looking the square and church! Room 513! The front desk staff was so kind - all of them! And very helpful with recommendations! There are food shops with outdoor dining right outside the front steps of the hotel! We very much enjoyed this hotel and location
Stayed 3 nights in Jun 2024

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024