4/10 Poor
Karel, Fort Lauderdale
Travelled with family
3 Nov 2024
Disliked: Staff & service, amenities
When we walked into the room you get hit with the smell of mold. The doors and window are not sound proof at all. We could hear everything in the hallway as if the door was wide open. There were people yelling a few rooms down, playing loud music and two dogs going crazy at one point through the night. We could hear the traffic as if we were next to the highway. As early as 1am we could hear people getting ready to leave, knocking on doors to get people up and yelling at them because they weren't ready yet. It was the same thing at about 3am, 4am and 5am. Online it said breakfast was included which was the reason for selecting this hotel and the fact it was 2min away from where we needed to be the next day, but the next morning we were told they only give out $20 breakfast vouchers per room - it was 3 of us staying the night. When we checked in the day before the counter person never said anything about vouchers for breakfast.
I will never stay in that hotel again. I am the team manager for my son's hockey team and suggested to all of the parents to stay at this hotel because we had to be at the rink at 7:45am. I regret making this suggestion to the parents.
Karel
Stayed 1 night in Nov 2024