Ladies at reception for check in and check out were very polite and friendly. Housekeeping lady was also very polite.
We had reserved 2 rooms and I had made the mistake of booking one room with only one bed when supposed to be 2 beds and was corrected immediately, which was greatly appreciated. All rooms are supposed to be “non-smoking” and when walking in to 2nd bedroom, all it smelled like was cigarettes and again, receptionists apologized and changed rooms for that one too.
Overall, experience was not great though, it was extremely loud, not only from street traffic, so definitely wouldn’t recommend having a room in front near office, but also from other guests who were either arguing right out the door or people speaking very loud in a phone call in the middle of the night. Nothing was sound proof and was difficult to fall asleep.
When getting ready for bed, in one of the bedrooms, there were cockroaches.
Overall, I would not recommend.