Comfort Suites Gainesville

2.5 star property

Photo gallery for Comfort Suites Gainesville

Indoor pool
Suite, Multiple Beds, Non Smoking
Lobby
Free daily self-service breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included

Explore the area

Map
1715 N. I-35, Gainesville, TX, 76240
  • Frank Buck Zoo
    ‪3 min drive‬
  • Gainesville Outlet Shops
    ‪6 min drive‬
  • WinStar World Casino and Resort
    ‪12 min drive‬

Room options

Suite, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Non Smoking

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

Similar properties

Comfort Suites Gainesville Reviews

Reviews

6.8
Rating 10 - Excellent. 291 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 145 out of 1003 reviews
Rating 2 - Terrible. 182 out of 1003 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had problems with the key cards multiple times during our stay. The first couple of days the breakfast was very slim, no fruit, pastry, or meats. Our room was cold, with a note on the thermostat saying don't touch. The weather outside was in the 40's to 60's. Saturday breakfast was 100% better the day we were leaving. Need to improve on the basics.
Stayed 3 nights in Nov 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They was remodeling
Stayed 2 nights in Nov 2024

4/10 Poor

Neika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is undergoing some intense reconstruction. The hotel was dirty, everything was broken down, it was very uncomfortable to sleep because of how dirty it was. The odors were awful. The only edible food for breakfast was the waffles. It was a very disappointing stay.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

The card reader on the door, had to insert 20 times before the lock would open. Mold in the bath tub. Shower diverter broke. Toilet seat delaminating. Plumbing drains slow. Rust on door frames. Holes in entry door. Miss matched paint on bathroom walls. No floor bath towel left in room second day. No coffee left in room 2nd day. My room on 2nd floor, no down button at the elevator, had to carry my luggage down the stairs. No working ice machine on the second floor. A lot of this stuff clearly has been this way for a long time. This place is a mess…see photos.
Stayed 2 nights in Nov 2024

10/10 Excellent

Johnathan

Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a night. Hotel is a little tired, but cleanZ
Stayed 1 night in Nov 2024

4/10 Poor

Trina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pillow was hard, you need more pillows,, and for breakfast one day we had scrambled eggs, chips, salsa beans for breakfast , they were out of food, yall need to have better breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay n staff were very pleasant
Stayed 2 nights in Nov 2024

6/10 Okay

Carmen

Bad cable service
Stayed 1 night in Nov 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service. Hotel was clean and convenient
Stayed 1 night in Nov 2024

2/10 Terrible

Obed

Disliked: Cleanliness
Dirty
Stayed 1 night in Nov 2024

10/10 Excellent

Dalton

Stayed 1 night in Nov 2024

8/10 Good

Mindy

Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Travelled with pets
Liked: Staff & service, property conditions & facilities
Everything was great and clean except the stairways had poop and urine and I was pissed to see a huge roach in my room. I had to literally inspect all my belongings throughly each suit case, at a time to make I didn’t bring any roaches home.
Stayed 2 nights in Nov 2024

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out dated and not kept up hotel. Can tell this has been taken over and not a true Comfort hotel. Not good quality. Lights flickering in the dining area. Mismatched light bulbs in room. Elevator buttons broken. No fire detector in our room. I’ve never left a bad review of a place, but I am now. We were not happy. Can tell it’s a mom and pop/family taken over hotel now and not the usual chain that the name says it should be.
Stayed 1 night in Nov 2024

4/10 Poor

Lee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. But, I found bugs in my bed, the toilet was dirty, and the keys didn’t work in the door.
Stayed 1 night in Nov 2024

4/10 Poor

Rosa

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

DARRELL

It was just an ok I didn’t look like the continental breakfast all the breakfast meat were uncooked kinda of raw especially the bacon.
Stayed 2 nights in Nov 2024

8/10 Good

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had issues with room 210.it was filthy,Carpet had food on floor it smelled so bad.TV was maybe 32 inchs.over all bad .So we went back down and talk to the desk lady and she was so apologetic and nice and gave us room 216 way better. Larger TV carpet cleaner and not bad at all.we went and bought air fresheners and a smelly candle and wa la a nice room . Needed smoke detecters .But the metel sink made us feel safer with the candle.over all the staff was nice.Hot tub mad a loud niose but clean.the pool nice.Breakfast was good for on the road staff cook was nice.Thank you all.
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Whatever we asked for ,or needed done was done promptly. What i didnt like was breakfast was the same everyday. No orange juice.
Stayed 4 nights in Nov 2024

6/10 Okay

Patrick

Travelled with group
Disliked: Amenities, property conditions & facilities
The ceiling was leaking in the lobby. Not noticed by the staff until pointed out by guests, resulting in two buckets and a 'slippery when wet' yellow sign. Ceiling condition indicated not the first leak they've had. Light above sink didnt work. Dont know if it was bad bulb or fixture. Elevator 3rd floor button broken/missing, and elevator down button on 2nd floor broken. Carpet wet in room entry and entry tile felt loose. Shower head sprayed water outside tub. Ice machine broken on 2 and was leaning in corner with panel off. Wall sign directing left to ice machine was marked through with pen and arrow added pointing right. Two positives were staff courtesy and decent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a last minute hotel and was happy with our stay/would stay there again!
Stayed 1 night in Sep 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Close to casino
Stayed 1 night in Nov 2024