2/10 Terrible
Shannon
Travelled with family
2 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed four days to evacuate from the Hurricane. When we first arrived, the rooms were dirty, and the bathtub had something that looked like dried blood in it. On top of that the tub had burn marks lined up on the side of it, and when we asked for someone to clean it, we were asked "Were we sure it wasn't from any of us?" We had no choice, but to stay, because all other places were full with evacuees, and we had a Cat 4 hurricane barreling in on us. Not once did they come to clean or change trash, with the only exception of a man who said "No English" when we tried to talk to him, no issue with him, he was nice, but we just couldn't understand each other, came in with a plunger to fix our "not broken" toilet. He did have some cleaner in his hand, but never used it, so we took it and cleaned it ourselves. The bedsheets and pillowcases had blood spots on them, and looked like they never were changed, thank goodness we had some of our own with us, and when we went to the office for extra towels, they were dirty looking, and stained. It was miserable, and disgusting. The only good thing I can say is that the front desk clerk was very nice, and friendly. That is all.....
Shannon
Stayed 5 nights in Sep 2024