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Best Western Galena Inn & Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
9923 West US Route 20, Galena, IL, 61036
  • Grant Home
    ‪8 min walk‬
  • Washburne House Historic Site
    ‪11 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Galena

When you stay at Best Western Galena Inn & Suites in Galena, you'll be in the historical district, within a 15-minute walk of Grant Home and Washburne House Historic Site. .This hotel is 0.6 mi (1 km) from Belvedere Mansion and 0.9 mi (1.4 km) from Grant Park.

What's nearby

  • Grant Home - 8 min walk
  • Belvedere Mansion - 15 min walk
  • Galena-Jo Daviess County History Museum - 19 min walk
  • Old Market House - 19 min walk
  • Eagle Ridge Resort Golf - 10 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬2 min drive

About this property

Best Western Galena Inn & Suites

Hotel in Galena with free breakfast and a 24-hour fitness center
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Best Western Galena Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Elvin

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This is a typical Best Western - great staff, wonderful self serve breakfast, comfortable room. Just what one comes to expect. This is an older BW - no elevator, but not a problem for us. The hot tub was more of a warm tub. Unfortunately the guests in the room below us were smokers who camped out on their patio and smoked for hours on end. We could not use our balcony or be outside due to the smoke. I am not sure what recourse the hotel has, but it continued after we brought it to the staff's attention as it is a NON-SMOKING property. This was the main reason I did not give higher ratings.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The hot free breakfast was less than desirable. Items were not restocked and very disappointed based on the price of the hotel and other hotels offerings.
Stayed 2 nights in Oct 2024

6/10 Okay

Stephane

Travelled with group
The staff was very nice however the food was okay . Also, we were not told to ask for new towels or to clean the room when we left for the day. There’s usually a sign you can put out to say DON’t make up the room, so we expected our room to be picked up when we returned after being out all day and fresh towels in the bathroom. Thank you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,, Just a short drive to the down town area and great restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Could hear snoring and refrigerator was very loud.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine, large and roomy the bathroom was clean and water pressure was fine. The little deck out back was nice. The breakfast was so-so.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
We were on the fence about booking a themed suite but are glad we did. The in room whirlpool tub and amazing walk in jetted shower were great amenities. The bed was comfortable and it was so relaxing to have a fireplace as well.
Stayed 1 night in Oct 2024

6/10 Okay

MaryAnn

Travelled with group
Liked: Staff & service, amenities
Front desk staff very courteous & pleasant.
Stayed 1 night in Sep 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool is both indoor and outdoor. Attendant at front desk was very helpful.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Travelled with partner
The lady at our check in was very nice. Bed not terribly comfortable. Would recommend bringing your own pillows if you can. Saturday morning breakfast was decent for a free breakfast, however the lady at the front desk was not nice. She appeared very irritated at anyone that walked through the door. Was short and rude when answering questions. Made a comment about having to push in chairs that the guests were worse than chlildren.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Terra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms they are amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen e

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures looked better than visiting in person. They need to put some work into this place. The lobby front desk area smelled like body order and had a must. We got to our room with a Hot tub and it smelled like mildew. Damp air… There was a big spider in the hot tub. I get that can happen but the big cobweb, full of dust, was in the ceiling corner for a while. I woke up and had trouble breathing which is not ordinary. I stayed outside for most of the morning because of it. They really need dehumidifiers in that building and rooms, especially with the hottubs. They’re surrounded by carpet and I’m guessing there is mold underneath the carpet because of it. I definitely wouldn’t stay here again and I really hope you take this review seriously and check into that room. It NEEDS dehumidifiers running in the place. Also, the chain was broken off the door so there wasn’t extra door security.
Stayed 1 night in Sep 2024

8/10 Good

Annabella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great pool great breakfast!!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nothing fancy but certainly a decent stay.
Front desk was friendly and helpful. Breakfast was really good and plenty of food. Unfortunately, the neighboring room was noisy and kept us awake most of the night. The cleaning staff left an old coffee filter in the coffee machine in our room, but otherwise the room was very clean.
Stayed 1 night in Sep 2024

8/10 Good

jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time with you
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely good
Room was nice, spacious and clean. Our room had a mattress that sagged a bit in the middle and wasn’t very comfortable. However, the room was clean, liked the balcony, and continental breakfast was descent.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024