Brookside Lodge

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brookside Lodge

Property grounds
Lobby sitting area
Riverside Deluxe King with Fireplace.
2 outdoor pools, pool loungers
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Gym
    Gym
  • Parking included
    Parking included
  • Pool
    Pool

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Traffic Light #3
    9 min walk
  • Historic Ogle Log Cabin
    11 min walk
  • Traffic Light #5
    12 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

Honeymoon Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe 2-Queen Beds with Fireplace

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe King with Fireplace.

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Riverside Deluxe King

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Gatlinburg

In the heart of Gatlinburg, Brookside Lodge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. .This family-friendly hotel is 1 mi (1.6 km) from SkyPark and 1.1 mi (1.7 km) from Gatlinburg Space Needle.

What's nearby

  • Anakeesta - 14 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km
  • SkyPark - 3 min drive - 1.7 km
  • Gatlinburg Space Needle - 3 min drive - 1.8 km
  • Gatlinburg Convention Center - 3 min drive - 1.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬17 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk

About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge) up to 0.1 mi

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Fitness centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (4004 square feet of space)

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 972 out of 1903 reviews" "
Rating 8 - Good. 501 out of 1903 reviews" "
Rating 6 - Okay. 234 out of 1903 reviews" "
Rating 4 - Poor. 113 out of 1903 reviews" "
Rating 2 - Terrible. 83 out of 1903 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had carpet that was not clean. Our socks were black after walking around in the room. I would not return unless they renovated the rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Bayleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful! Room was very clean and fresh. Very walkable and loved the decor and creek! Will stay here again for sure !
Stayed 1 night in Aug 2024

10/10 Excellent

Feiyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Charity

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This is definitely not an updated property. Our first room was not good at all. It smelled terrible, and was dirty. I even went and bought my own pillows and blankets as well as air freshners. They did upgrade us to a larger room for the remainder of our stay because we were already paid through the next two nights. Its not somewhere I will stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bear friendly hotel
The place is absolutely adorable. It needs a little bit more TLC but it met our needs and its location is wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listening to the water flowing through the creek, bears, big cozy rooms
Stayed 2 nights in Aug 2024

8/10 Good

Theresa, St. Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the fact that although in the city of Gatlinburg which is pretty touristy, didn't feel that way @ this property; their motto rings true: "city close but country quiet"; decor and surrounding area really fit the "national park" vibe we were looking for...
Stayed 2 nights in Aug 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bilin, Cupertino

Great location. Nice view.
Stayed 1 night in Aug 2024

10/10 Excellent

Agustina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was locates right on the brook of the river. brook was loacated right off the back balcony of the room. cabin like room with large beds. great outdoor pool. only blocks off the main entertainment street.
Stayed 3 nights in Aug 2024

6/10 Okay

SYNDEE

Travelled with partner
Liked: Staff & service
I loved the back porch that opened to the creek.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacquelin

Travelled with partner
Liked: Amenities
Nice & loved the creek behind the property
Stayed 7 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, super friendly staff, beautiful views
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities, room comfort
This was a fast one night get away for my birthday with my fiance, We loved everything about the place especially the bears coming thru to visit. We will definitely be back!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

8/10 Good

Jason, mt clemens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Brookside. This is an older property, but the room was nice and we found it very comfy. We had "queen" beds but they were the smallest queen beds we've seen. Mattresses were very soft, which is just a preference issue. There were three different bears on the property the week we were there, which was a bit disconcerting, but it's the mountains -- you can see bears! Your excitement about this will determine whether or not this property is for you. The staff were uniformly kind and excellent to work with. Having stayed at several Gatlinburg properties, when Brookside is a good value proposition in comparison to similar motels, it's a very good choice. We'll likely come back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean, neat, and a wonderful place to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for the services we needed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Silvestre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek and bears qere aqesome. Th3 owners and staff are above . fabulous. This is my new home away from home it is spectacular
Stayed 1 night in Aug 2024

6/10 Okay

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and helpful. Due to booking through Expedia the rooms we were given reflected the cheaper rate. They were not what the rating reflected.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room did not have hotwater in shower. Maintenance came down but only got warm water.
Stayed 4 nights in Aug 2024