We really enjoyed our stay at Brookside. This is an older property, but the room was nice and we found it very comfy. We had "queen" beds but they were the smallest queen beds we've seen. Mattresses were very soft, which is just a preference issue. There were three different bears on the property the week we were there, which was a bit disconcerting, but it's the mountains -- you can see bears! Your excitement about this will determine whether or not this property is for you. The staff were uniformly kind and excellent to work with. Having stayed at several Gatlinburg properties, when Brookside is a good value proposition in comparison to similar motels, it's a very good choice. We'll likely come back!