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Brookside Lodge

3.0 star property

Photo gallery for Brookside Lodge

Lobby sitting area
Property grounds
2 outdoor pools, pool loungers
Lobby sitting area
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Gatlinburg

In the heart of Gatlinburg, Brookside Lodge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. .This family-friendly hotel is 1 mi (1.6 km) from SkyPark and 1.1 mi (1.7 km) from Gatlinburg Space Needle.

What's nearby

  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km
  • Ripley's Believe It Or Not Museum - 3 min drive - 1.7 km
  • SkyPark - 3 min drive - 1.7 km
  • Gatlinburg Space Needle - 3 min drive - 1.8 km
  • Gatlinburg Convention Center - 3 min drive - 1.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬17 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk

About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1075 out of 2033 reviews
Rating 8 - Good. 523 out of 2033 reviews
Rating 6 - Okay. 243 out of 2033 reviews
Rating 4 - Poor. 114 out of 2033 reviews
Rating 2 - Terrible. 78 out of 2033 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

kristen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Myriam

Travelled with partner
Liked: Cleanliness, amenities
Excelent stay. Totally recommend
Stayed 1 night in Jan 2025

8/10 Good

Wendy

Stayed 3 nights in Dec 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will not be disappointed!
We throughly enjoyed our stay! The room was just as described and pictured. Inexpensive, very clean, and quiet. Big rooms and comfortable bed! We have no complaints. This will be our go to place to stay in the future.
Stayed 3 nights in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very convenient to the Trolley service and the grounds were well kept. Very nice staff!
Stayed 3 nights in Dec 2024

6/10 Okay

ANGELA

Travelled with partner
was walking distance to many attractions. Doors were not closing properly had to push hard to get to latch.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff and cleaning team was super nice and very professional.
Stayed 4 nights in Dec 2024

2/10 Terrible

Aravind

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Great view, subpar room and amenities.
The place was okay to stay at, a little over priced in my opinion. I am assuming that is because of the great view of the river. Had to clear the room of bugs every night, before we went to bed. The breakfast was nothing special.
Stayed 3 nights in Dec 2024

10/10 Excellent

tonya

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 3 nights in honeymoon suite, after first night the bed was so hard I couldn’t enjoy my day out on town due to back issues , after roughing it out 2 nights going and buying a mattress pad for almost 100.00 , we decided to ask front desk for another room they were more than glad to accommodate us and our last night there was great … these rooms are clean and beautiful.. we will definitely be back thank you staff ….
Stayed 3 nights in Dec 2024

8/10 Good

Timothy

Travelled with partner
Liked: Staff & service
Stream was beautiful & peaceful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

NORA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for great experience
This hotel was wonderful. Very good value for what you get. We loved the patio facing the little river flowing my service dog was welcomed and she loves the property. Very nice and we will definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittney, Prescott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wonderful little creek out the back door that sounded amazing!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lyndsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, the fireplace was perfect and the distance to town was just what we wanted. We'll be back for this great value lodging accommodation!
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Haidee

Stayed 2 nights in Dec 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay. We are going to stay there again the front desk Leanne was so wonderful and very helpful with information about the area. The rest of the staff was great too.
Stayed 2 nights in Dec 2024

4/10 Poor

Yessijane

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed cover and pillow covers are not wash between guests, so that is HUGE red flag for the cleanness of the rooms. Mattresses are cheap, really bad, so I would not recommend this for one night only! It was not good! Breakfast is a no no as well.
Stayed 1 night in Dec 2024