8/10 Good
Michelle
21 Oct 2024
Liked: Staff & service, property conditions & facilities
This was my first time staying at this hotel. Despite some bad reviews that I had previously read before going, I was genuinely pleased with the stay. Rooms were clean, the staff were very friendly and helpful. Breakfast was great for a free breakfast, with excellent food choices The outside seating area/hot tub, was very relaxing and well maintained. Didn’t use the outside pool as the weather was too cold, but appeared to be well maintained. However, the inside pool was great. This is a pet friendly hotel as well.
Only down fall for this location, it’s a 1/2 mile walk up/down hill to the main street of Gatlinburg. Wouldn’t recommend if you have to push a wheelchair or have physical limitations on walking distances. Oh and, look out for the bears, they are frequent visitors! Would recommend bringing all food in the hotel and nothing left in your car.
Overall, I loved it and would definitely stay again. Hope this is helpful!
Michelle
Stayed 3 nights in Oct 2024