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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Interior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior
1 bedroom, minibar, in-room safe, desk
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    4 min walk
  • Gatlinburg Space Needle
    6 min walk
  • Traffic Light #8
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Pool
Hot tub
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (1507)
The price is AU$234
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About the area

Gatlinburg

With a stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel in Gatlinburg, you'll be in a shopping district, a 4-minute walk from Gatlinburg Convention Center and 14 minutes by foot from Great Smoky Mountains National Park. .This hotel is 0.8 mi (1.2 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg Space Needle.

What's nearby

  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • SkyPark - 8 min walk - 0.7 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km
  • Anakeesta - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Mellow Mushroom - ‬7 min walk

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 113 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. A complimentary breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free breakfast available

Things to do

  • Arcade/games room
  • Indoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
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Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
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Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 871 reviews" "
Rating 8 - Good. 178 out of 871 reviews" "
Rating 6 - Okay. 40 out of 871 reviews" "
Rating 4 - Poor. 13 out of 871 reviews" "
Rating 2 - Terrible. 21 out of 871 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
Staff has strong accent and hard to understand. No blankets available. Room was very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
This was a great hotel and my family and I enjoyed our stay a lot. The staff was amazing and my kids loved the waterpark/pool feature. Our rooms were clean and the pool water temperature was nice and warm. Not to mention, the parking was free and the hotel is walking distance from the main downtown strip. If we ever come back to Gatlinburg, we would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jen

Travelled with family
Clean. Family friendly. Good breakfast. Awesome little water park. Pool kinda small but water park for kids makes up for that.
Stayed 2 nights in Aug 2024

6/10 Okay

DHAVAL

Travelled with family
Few bugs in bathroom sink , freaked us out
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Day family stay.
Very comfortable stay. My granddaughter, two of my great grandchildren and I stayed 2 nights. We went to the aquarium and Pigeon Forge. The splash pad at the Holiday Inn was wonderful, the kids loved it! We all enjoyed the pool and the breakfast. The staff was great, provided a crib at no extra charge! Wonderful stay!
Stayed 2 nights in Aug 2024

8/10 Good

Sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Gatlinburg for a quick family get away before school starts up. Holiday Inn was a good price in a great location. An easy walk to the strip but far enough off that it didn’t cause any noise issues. The free parking was a huge bonus as fees can really add up. The breakfast was a good starter to the day. It wasn't a grand buffet but had staples and got the job done. The room was clean and everything was in working order. The only issue was the pool was very cloudy and didn't seem a good idea to swim in. The water park was simple and great for the kids however the surface was very rough and easy scuffed up bare feet. The staff was great, didn't have any major issues just more towels, which was easily accessible. Would stay at hotel again and recommend.
Stayed 3 nights in Aug 2024

8/10 Good

Shaina

Nice hotel overall!!
Stayed 5 nights in Aug 2024

2/10 Terrible

Steven

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Asad

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Joann

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay at the hotel, because our room wasn't ready 😭 had to find another hotel up the street from holiday inn. Manager was very nasty to us.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cathy

Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great place if you have kids
Great place to stay if you have kids waterpark is awesome just wish they had towels in the pool area they do give you some in your room but very small towels that you have to exchange
Stayed 7 nights in Jul 2024

10/10 Excellent

Mickey

Stayed 5 nights in Jul 2024

10/10 Excellent

Josh

Travelled with family
Stayed 5 nights in Jul 2024

10/10 Excellent

My

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Ammar

Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because it was rainy and the waterpark play area looked fun. It was a win! My son played for 3 hours straight and we had to drag him out! We were able to walk to the main road and have dinner and dessert. We even saw a bear behind the parking lot! The breakfast was very good for hotel breakfast. The only negative thing I can say is the parking seemed like as issue but we did get a spot.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
GREAT HOTEL!
Stayed 3 nights in Jul 2024

10/10 Excellent

Judy

Travelled with family and small children
Liked: Property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good breakfast! Clean rooms and hotel over all I would recommend and stay again
Stayed 4 nights in Jul 2024

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Marity

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience of this location. It’s close and walkable to everything. We love the pool water park area for the kids. The room is spacious. We would definitely love to come back.
Stayed 2 nights in Jul 2024