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Tien Hotel

3.0 star property

Photo gallery for Tien Hotel

Exterior
Exterior
Exterior
Interior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
348, Lebuh Chulia, George Town, George Town, Penang, 10200
  • Pinang Peranakan Mansion
    ‪11 min walk‬
  • KOMTAR
    ‪13 min walk‬
  • Gurney Plaza
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Courtyard Suite

Courtyard Suite

Courtyard Suite

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Queen

Cozy Queen

Cozy Queen

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Charming King

Charming King

Charming King

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

George Town

With a stay at Tien Hotel in George Town (Downtown George Town), you'll be within a 15-minute walk of Leong San Tong Khoo Kongsi and Pinang Peranakan Mansion. .This hotel is 0.7 mi (1.1 km) from The Top at Komatar and 0.8 mi (1.4 km) from Fort Cornwallis.

What's nearby

  • Pinang Peranakan Mansion - 11 min walk - 1.0 km
  • KOMTAR - 13 min walk - 1.2 km
  • Fort Cornwallis - 15 min walk - 1.3 km
  • Swettenham Pier Cruise Terminal - 18 min walk - 1.5 km
  • Gurney Plaza - 5 min drive - 4.6 km

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪The Mugshot Cafe - ‬2 min walk
  • ‪Sky Restaurant 青天饭店 - ‬1 min walk
  • ‪Wai Kei Cafe 槐記蜜味燒臘 - ‬1 min walk
  • ‪The Pokok - ‬1 min walk
  • ‪Micke's Place - ‬2 min walk

About this property

Tien Hotel

Art Deco hotel with a restaurant and a bar
Tien Hotel offers 8 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 8 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
At Tien Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, a safe deposit box at the front desk, and coffee/tea in a common area.
Tien Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50.00

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MYR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Tien Hotel George Town
Tien George Town
Tien Hotel Hotel
Tien Hotel George Town
Tien Hotel Hotel George Town

Tien Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 107 reviews
Rating 8 - Good. 35 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 3 out of 107 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Good location.
Stayed 2 nights in Dec 2024

6/10 Okay

Suen

Lebuh Chulia, convenient location and bus transport, near to the night street stalls and eateries, adjacent lively bar area but a bit noisy at times after midnight.
Stayed 3 nights in Nov 2024

4/10 Poor

Nihal

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff are only present at the reception for a few hours during the day. No one was at the reception desk when we wanted to check out in the morning. The reception was right outside of our room so we could hear a lot outside of our room. The bathroom has no door, just a curtain.
Stayed 3 nights in Nov 2024

6/10 Okay

Damon

Travelled with partner
Courtyard Suite. Good sized room. Hotel close to bars, restaurants and street food. Has a kitchen area but nothing really to cook with. Unfortunately noisy building work all day from next door restaurant.
Stayed 3 nights in Nov 2024

8/10 Good

dom

Liked: Property conditions & facilities
Unassuming entrance once inside Large new stylish rooms with bath and monsoon shower. In room safe. No refrigerator or tea/coffee. Wifi bit sporadic. TV didn’t work. Good location near bars and restaurants although parts of Chulia St resemble now resemble Kuta. Room fronted onto street and despite double glazing was loud until the wee hours
Stayed 2 nights in Nov 2024

10/10 Excellent

konstantinos

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
The suite room was big, comfortable, and spacious. The location is great as well. Only hiccups were during check in. That could have been smoother but seemed like they were training.
Stayed 3 nights in Nov 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifil interior of the building. Just like the pictures. Spacious, lovely. Deep soak bath was a delight. Didnt get any sleep the 4 nights I was there. Midnight parades, 3am road works, bars and clubs all weekend. And just as noisey during the day..
Stayed 3 nights in Oct 2024

8/10 Good

Ben

Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out fine
Stayed 2 nights in Jul 2024

8/10 Good

Reza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Nice and spacious. Free bath bomb provided. Room was not soundproof so we could hear loud music from the area
Stayed 2 nights in May 2024

8/10 Good

Taryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel, really clean, and welcoming staff. Situated in a good location. The only downside was it was quite noisy on the street at night. I would definitely recommend staying!
Stayed 1 night in Feb 2024

6/10 Okay

Christine

Travelled with partner
We found this hotel to have charm but the street noise, lack of bathroom door and mediocre cleanliness out weighed the charm. We also booked because we wanted to have a pool to cool off in after seeing the sites but the actual pool size was much smaller than what the photo looked like on line. For the money I think there are better options.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.
Stayed 4 nights in Jan 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Dharul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) Booked a suite room - defective aircond and apparently many ppl have complained before. 2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door. 3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room. 4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2. 5) ID of this place is nice but definitely need to improvise on maintenance.
Stayed 1 night in Oct 2023

2/10 Terrible

Jaswinder

Disliked: Amenities
Never stay here
Stayed 1 night in Sep 2023

8/10 Good

Oi Chai

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 3 nights in Jun 2023

8/10 Good

Mohammad Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Fong Choh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not have proper lobby at ground level, the reception is at 3rd floor, unfriendly to elderly as need to climb by staircase.
Stayed 3 nights in Apr 2023

8/10 Good

douglas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
yes
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very nice staff
Stayed 1 night in Feb 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.
Stayed 4 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Tien Hotel
Good location and many cafes and coffeeshops nearby.
Stayed 3 nights in Sep 2022

10/10 Excellent

TT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021