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Holiday Inn Express & Suites Williams by IHG

3.0 star property

Photo gallery for Holiday Inn Express & Suites Williams by IHG

Lobby
Lobby
Point of interest
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Room service
  • Pool
  • Pet-friendly

Explore the area

Map
1150 W. Cataract Lake Road, Williams, AZ, 86046
  • Kaibab National Forest Headquarters
    ‪20 min walk‬
  • Canyon Coaster Adventure Park
    ‪2 min drive‬
  • Bearizona
    ‪6 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Mobility Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, Mobility Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, Mobility Accessible (Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Williams-Grand Canyon Area

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1369)
The price is AU$248
for 1 room
includes taxes & fees
6 May - 7 May
La Quinta Inn & Suites by Wyndham Williams-Grand Canyon Area

About the area

Williams

Located in Williams, Holiday Inn Express & Suites Williams by IHG is in the historical district, within a 5-minute drive of Thunder Eagle Native Art and Buckskinner Park. .This spa hotel is 1 mi (1.6 km) from Kaibab National Forest Headquarters and 1.2 mi (1.9 km) from Canyon Coaster Adventure Park.

What's nearby

  • Buckskinner Park - 17 min walk - 1.4 km
  • Kaibab National Forest Headquarters - 20 min walk - 1.7 km
  • Canyon Coaster Adventure Park - 2 min drive - 2.0 km
  • Bearizona - 6 min drive - 5.2 km
  • Elephant Rocks Golf Course - 9 min drive - 5.8 km

Getting around

  • Williams Depot - 12 min walk
  • Flagstaff Pulliam Field (FLG) - 37 min drive

Restaurants

  • ‪Taco Bell - ‬19 min walk
  • ‪Goldie's Route 66 Diner - ‬2 min drive
  • ‪Cruiser's Cafe - ‬14 min walk
  • ‪Pine Country Restaurant - ‬15 min walk
  • ‪Grand Canyon Brewing + Distillery - ‬7 min walk

About this property

Holiday Inn Express & Suites Williams by IHG

Hotel in Williams with a full-service spa and free breakfast
Holiday Inn Express & Suites Williams by IHG offers 81 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 45-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 45-inch LED televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • In a national park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Williams Hotel
Holiday Inn Express Williams
Holiday Inn Express Suites Williams
Holiday Inn Express Suites Williams by IHG
Holiday Inn Express Suites Williams an IHG Hotel
Holiday Inn Express & Suites Williams by IHG Hotel
Holiday Inn Express & Suites Williams by IHG Williams
Holiday Inn Express & Suites Williams by IHG Hotel Williams

Holiday Inn Express & Suites Williams by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Travelled with family and small children
Love it
Stayed 2 nights in Jan 2025

8/10 Good

Perla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable beds , good breakfast options , crispy bacon . Friendly front staff Rooms need to be cleaned better toys and chips on the floor from previous guests.
Stayed 1 night in Jan 2025

4/10 Poor

Jason

Stayed 1 night in Sep 2024

4/10 Poor

Charles

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

2/10 Terrible

Kenzee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had big chunks of dog slobber all over the head boards and the cloth was ripped on it . Im assuming it’s from someone’s dog that was left in the room but I had to go down to the front desk and get cleaning supplies to scrub the headboards. The pool had moldy fries and noodles all over the floor. The hot tub was cold and had a lot of dirt in it. We will not be coming back . Usually IHG hotels are nice and this was the first of many we have stayed at that was not .

2/10 Terrible

Clinton

Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at registration, free breakfast.
Stayed 1 night in Jan 2025

2/10 Terrible

Murugesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the morning of the second day, the shower was not functioning, and the staff refused to accommodate a room change. Additionally, the manager was unavailable to address the issue. The room was not cleaned, and the towels were not replaced.
Stayed 2 nights in Jan 2025

4/10 Poor

Denise, Whittier

Travelled with family
Disliked: Staff & service, property conditions & facilities
After checking in and going to our room, we figured out our rooms shower did not work. It would not turn on. We called down to the front desk only to be told that if we wanted to change rooms, they could not give us another room like the one we had. If I wanted as many beds as I had, I would have to pay for another room. They were not willing to accommodate us or even let us use another empty room to shower. Told us to wait until maintenance could look at the shower in the morning. We waited till almost 10:30 the next morning for the shower to be fixed.
Stayed 2 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Elena

Liked: Staff & service
The property is fine, clean even maybe too much cleaning products are used because it smells everywhere like cleaning products. The breakfast was fine. What I did not really like were cold pool and cold hot tub! They charged in my opinion a lot for one night stay around $400 for one room for 2 adults and 2 kids. Since we visited in December, we were excited about the hot tub which is supposed to be hot by definition but it was cold! And when I asked why it was cold they told me according to the standards! :))) I have been to different hotels and never met those kind of standards before according to which the hot tub was cold, and the pool was just freezing. And I am talking about indoor pool and hot tub.
Stayed 1 night in Dec 2024

8/10 Good

Joby

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Santhosh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated within a mile of everything Williams has to offer: Grand Canyon Station, Downtown Williams, Canyon Coasters. 15 minutes drive to Bearizona and Deer Park. Clean and Spacious rooms. Delicious variety for Hot Breakfast everyday. They also have coupons for dinner at brewery nearby.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

8/10 Good

Zelina

Stayed 1 night in Dec 2024

2/10 Terrible

Susy

Disliked: Staff & service, property conditions & facilities

Rude staff

This was my 29th wedding anniversary and chose to go to Williams. When we arrived at the hotel, no staff was in the lobby. I tried to ring the bell, but it was broken. My husband and I stood there for a good 5 minutes waiting for someone to attend the front desk. I had chosen a king size bed when made the reservation. When I got to the hotel, my husband and I were given two beds. I told them that I had requested one bed and I pulled up my reservation to show her. She said she could not do anything about it and gave me so much attitude. I will never return to this hotel again. The place also looks outdated. The staff was not friendly at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

L

Travelled with family and small children
Liked: Cleanliness, staff & service
I really like that it's family friendly. The only downside during our visit was that we tried streaming a movie but there was no connection and the front desk was less than helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Bertha

Stayed 1 night in Dec 2024

10/10 Excellent

Guadalupe

Liked: Property conditions & facilities, room comfort

Very clean rooms

I went to polar express the was super clean , breakfast was very good and the service is good
Stayed 2 nights in Dec 2024

8/10 Good

Hari

Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to railway. Friendly staff. Clean and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024