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SureStay Hotel by Best Western Grants

2.5 star property

Photo gallery for SureStay Hotel by Best Western Grants

Lobby
Exterior
Indoor pool
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

Map
1608 E Santa Fe Avenue, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪17 min walk‬
  • Grants Chamber of Commerce and Mining Museum
    ‪4 min drive‬
  • Sky City Casino
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Quality Inn & Suites Grants - I-40

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.8 out of 5, Good, (796)
The price is AU$141
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Quality Inn & Suites Grants - I-40

About the area

Grants

With a stay at SureStay Hotel by Best Western Grants in Grants, you'll be within a 5-minute drive of El Malpais National Conservation Area and Northwest New Mexico Visitor Center. .This hotel is 2 mi (3.3 km) from Truman Park and 2.7 mi (4.3 km) from Mining Museum.

What's nearby

  • Northwest New Mexico Visitor Center - 17 min walk - 1.4 km
  • Truman Park - 4 min drive - 3.3 km
  • Grants Chamber of Commerce and Mining Museum - 4 min drive - 4.5 km
  • Sky City Casino - 17 min drive - 29.1 km
  • Mount Taylor - 57 min drive - 35.0 km

Getting around

  • Albuquerque International Sunport (ABQ) - 75 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Denny's - ‬6 min walk
  • ‪Blake's Lotaburger - ‬6 min drive
  • ‪Taco Bell - ‬3 min walk
  • ‪Sonic Drive-In - ‬5 min drive

About this property

SureStay Hotel by Best Western Grants

Hotel in Grants with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Grants offers 60 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Travelodge Grants
Travelodge Motel Grants
Grants Pass Travel Lodge
Grants Pass Travelodge
Travel Lodge Grants Pass
Travelodge Grants Motel
Travelodge Wyndham Grants Motel
Travelodge Wyndham Grants
Surestay By Best Grants Grants
SureStay Hotel by Best Western Grants Hotel
SureStay Hotel by Best Western Grants Grants
SureStay Hotel by Best Western Grants Hotel Grants

SureStay Hotel by Best Western Grants Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1087 reviews
Rating 8 - Good. 328 out of 1087 reviews
Rating 6 - Okay. 200 out of 1087 reviews
Rating 4 - Poor. 101 out of 1087 reviews
Rating 2 - Terrible. 90 out of 1087 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

TONY

Travelled with family, Travelled with family and small children
Bed was good and apprared clean. BUT shower was awful. Warm then cold and again. Had my 11 not get a shower. I about froze. If you dont need shower, stay here.
Stayed 1 night in Dec 2024

8/10 Good

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely updated for a older property
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called ahead to get adjoining rooms and the front desk said no problem when we got there they were adjacent not adjoining my shower was cold the first night
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Simple and comfortable
Front desk staff was very nice, and the room was simple but comfortable. My only issues were with the shower, which was lukewarm, and the tub was very slippery. For the price it was fair.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a motel.
Everything you’d expect from a Motel including yellowed shower, terribly squeaky bed and dirty side tables.
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Stayed 1 night in Dec 2024

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast was limited. The faucet in the bathroom leaked. Hot water in the shower was also limited.
Stayed 1 night in Dec 2024

6/10 Okay

Connie

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, but the heater was pretty loud, so sleeping was not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and convenient. We just existed I40, hooked a Uturn on the service road, amd viola. Denny's, Walmart and Dollar General were all within walking distance.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best mattress I've ever slept on.
Stayed 1 night in Dec 2024

4/10 Poor

Vicki

Disliked: Staff & service
Go somewhere else.
Lady at the front desk asked if the name on the reservation was my husband. None of her business! She talked nonstop, interrupted me every time i tried to respond. I started just nodding my head to answers. The room had an almost finished roll of toilet paper and no spare to be found. Hubby had to walk to the front desk in 30 degree weather for another roll. Toilet runs constantly. Save yourself some grief and go elsewhere, the cheaper price sucked me in a that was a mistake i won't make again. We travel this route frequently and my notes have been updated to never stay here. And another problem if you're on the second floor the steps are slanted downhill on the upper group - seriously a safety issue. Can't believe this passes a building inspection.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. The property is better than I was expecting.
Stayed 1 night in Dec 2024

6/10 Okay

Wendy

Travelled with family, Travelled with pets
Liked: Cleanliness
Excellent value for traveling through the area.
Stayed 1 night in Dec 2024

8/10 Good

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and rooms were clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nola, Sun City West

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and efficient. Room was spacious and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

David, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Travelled with partner
Disliked: Amenities
All outside doors, I could not tell from the photos and the description did not say. The heater was loud and noisy all night. Then breakfast - no napkins, no knives,no coffee cups. Desk clerk got coffee cups from house keeping but lids did not fit. We will stay elsewhere next trip
Stayed 1 night in Dec 2024

6/10 Okay

Jaclyn

Travelled with family
Disliked: Property conditions & facilities
Close proximity to food options and the interstate. Looks to have been recently remodelled, however, items like the bathtub (knob to the tub was falling off), etc were skipped. I fully expect to pay an incidental fee but they charged $100 for one night. For no more than is provided and the condition of the room/facility, I thought this was excessive.
Stayed 1 night in Dec 2024

4/10 Poor

David

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. Dirty! Fridge didn't work. Booked online and no mention of an additional $100 deposit required. Stains on mattress and comforter, noted when checking for bed bugs. Floor was dirty. Noisy pipes. It may be one of the worst hotels I have encountered. Breakfast was terrible. Wasn't cheap in price either. I can not recommend this hotel, photos must be photoshopped.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Property conditions & facilities
Good clean room
I was able to get a last minute reservation. I was treated well, the room was very clean, noise from the freeway and railroad was minimal if any. I would recommend staying here. If you think the breakfast is a little weak, across the parking lot is decent Denny's!
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Typical stay in America
Clean beds but sheets are scratchy. Must have been their detergent since I can’t see them using starch here. Good pillows. Crumbs on floor by fridge & interior of fridge not cleaned. A pair of unclean socks in drawer between beds. Floor of bathroom had ‘shoe tread pattern’ in residue of the floor so we used towels to walk on. Breakfast is the now ‘usual’ starch ladened junk. 2 apples in the fruit-bowl, one with a rotten spot. I asked girl at desk if she had more. She opened a new case & filled bowl making 3 trips across lobby to do so. She didn’t offer or bring me one nor ever looked our way. Service obviously not her thing.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024