SureStay Hotel by Best Western Grants

2.5 star property

Photo gallery for SureStay Hotel by Best Western Grants

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)
Exterior
Indoor pool
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
1608 E Santa Fe Avenue, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪17 min walk‬
  • Truman Park
    ‪4 min drive‬
  • Mining Museum
    ‪4 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Grants

With a stay at SureStay Hotel by Best Western Grants in Grants, you'll be within a 5-minute drive of El Malpais National Conservation Area and Northwest New Mexico Visitor Center. .This hotel is 2 mi (3.3 km) from Truman Park and 2.7 mi (4.3 km) from Mining Museum.

What's nearby

  • Northwest New Mexico Visitor Center - 17 min walk
  • Mining Museum - 4 min drive
  • Grants Public Library - 5 min drive
  • Cibola General Hospital - 6 min drive
  • Sky City Casino - 17 min drive

Getting around

  • Albuquerque International Sunport (ABQ) - 75 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Denny's - ‬6 min walk
  • ‪Blake's Lotaburger - ‬6 min drive
  • ‪Taco Bell - ‬3 min walk
  • ‪Sonic Drive-In - ‬5 min drive

About this property

SureStay Hotel by Best Western Grants

Hotel in Grants with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Grants offers 60 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Access to nearby indoor pool
  • Indoor pool
  • A hot tub

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Washer/dryer

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Travelodge Grants
Travelodge Motel Grants
Grants Pass Travel Lodge
Grants Pass Travelodge
Travel Lodge Grants Pass
Travelodge Grants Motel
Travelodge Wyndham Grants Motel
Travelodge Wyndham Grants
Surestay By Best Grants Grants
SureStay Hotel by Best Western Grants Hotel
SureStay Hotel by Best Western Grants Grants
SureStay Hotel by Best Western Grants Hotel Grants

SureStay Hotel by Best Western Grants Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enoc

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

James

Travelled with family
Disliked: Staff & service, room comfort
Wont stay there again
Stayed 1 night in Nov 2024

10/10 Excellent

Yanitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Great customer service and safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and all furniture was in new condition. The bed was one of the most comfortable that my wife and I have slept in. Very modest breakfast but was fine for the price of the room. The cleaning crew (Lyle) found an item that was left and we were notified right away. Would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

NHORA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

2/10 Terrible

Cindy

I stayed at this property for one night. The next day I found I had been bitten by a spider while staying there. I had 4 bite marks on my hand . Had to seek medical attention when I arrived at my destination.
Stayed 1 night in Nov 2024

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend a night
It was fine for an overnight stay.
Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Yamilez

Stayed 1 night in Oct 2024

10/10 Excellent

BARBARA

Stayed 2 nights in Sep 2024

8/10 Good

Rodger

Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible people at Sure Stay.
Terrible. Edie, the front desk clerk assured my wife I could check in early to prepare for a hospital procedure. The early check in was arranged a day in advance. After arriving to check in at noon to prepare for a colonoscopy, the manager on duty said the room was not ready, and I would have to pay an extra $25 to enter the room. He said it was Expedia's policy. The front desk clerk and on duty manager are both despicable liars. I won't be using Expedia or hotels.com anymore.
Stayed 1 night in Oct 2024

6/10 Okay

Ruthie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The floors hadn’t been swept or mopped in our room for a long time. Left foot prints when we walked in the dust on the floor… besides that wasn’t too bad
Stayed 1 night in Oct 2024

4/10 Poor

Daran

Stayed 1 night in Oct 2024

4/10 Poor

Jim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor in the room was a faux wood, and it was dirty. We spilled a little water, and when we wiped it up with a white towel the towel had a large black spot on it from the floor. The area around the hotel was littered and barren. It was a pet friendly hotel, but there was no area to walk the dogs and no pet stations for picking up after your dogs, so there was dog waste all over in the rocks and shrub areas where people chose to take their dogs. The towels in the room were low quality. The breakfast options were minimal, although the breakfast area was clean and well maintained. Not a good value for the rate. We will not stay at this property again.
Stayed 1 night in Oct 2024

8/10 Good

Della

Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing. The room was amazing. The bed was very comfortable. The area is very depressed and it’s kind of on a really falling apart dead end road. The building itself was good though.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was simple
Front desk employees were kind and respectful. No complaints with the hotel. Pretty basic place to crash and grab some sleep when trying to drive as far as you can down the 40 interstate
Stayed 1 night in Oct 2024

8/10 Good

Viola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Carlos

Business traveller, Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Carolyn, Broomfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to local sites. Comfortable bed.
Stayed 1 night in Oct 2024