Holiday Inn Express & Suites Jackson by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Exterior
Premium bedding, down duvets, in-room safe, individually decorated
Meeting facility
Exterior
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
116 Hospitality Drive, Jackson, GA, 30233
  • Tanger Outlets
    ‪9 min drive‬
  • Noah's Ark Rehabilitation Center
    ‪9 min drive‬
  • High Falls State Park
    ‪16 min drive‬

Room options

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Jackson

Located in Jackson, Holiday Inn Express & Suites Jackson by IHG is within a 15-minute drive of Tanger Outlets and Butts County Courthouse. .This hotel is 9.2 mi (14.8 km) from Sylvan Grove Hospital and 9.2 mi (14.8 km) from High Falls Water Park.

What's nearby

  • Tanger Outlets - 9 min drive - 12.7 km
  • Noah's Ark Rehabilitation Center - 9 min drive - 10.5 km
  • High Falls State Park - 16 min drive - 18.1 km
  • Indian Springs State Park - 22 min drive - 20.8 km
  • Atlanta Motor Speedway - 27 min drive - 37.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 53 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Wendy's - ‬6 min drive
  • ‪O Rudy's Rib Shack - ‬6 min drive
  • ‪Buckner's Family Restaurant - ‬7 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Holiday Inn Express & Suites Jackson by IHG

Hotel in Jackson with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Jackson by IHG offers 74 air-conditioned accommodations with MP3 docking stations and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 74 individually decorated guestrooms, featuring MP3 docking stations and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express Suites Jackson by IHG
Holiday Inn Express Suites Jackson an IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Jackson
Holiday Inn Express & Suites Jackson by IHG Hotel Jackson

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 291 reviews
Rating 8 - Good. 50 out of 291 reviews
Rating 6 - Okay. 16 out of 291 reviews
Rating 4 - Poor. 9 out of 291 reviews
Rating 2 - Terrible. 22 out of 291 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
The guy who was working the desk was very upbeat and friendly. Its a little bit of a drive from most food and restaurants but there is a subway and burger king across the street. Dominos did deliver. Rooms were very spacious and clean.
Stayed 1 night in Dec 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Jackson GA.
Our stay at this hotel was good. The hotel was very clean and the service was excellent. The only issue was we stayed fir three nights and each day we had to get our key cards reprogrammed.
Stayed 3 nights in Dec 2024

4/10 Poor

Isaac

Stayed 1 night in Dec 2024

10/10 Excellent

CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well maintained. Rooms are clean. Staff is super friendly and responsible, they are on top of things. Beds are comfortable. Breakfast was great. This is a great hotel to stay in, we really liked it.
Stayed 1 night in Dec 2024

6/10 Okay

Yogesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Curtis

Great place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Clean and felt new. Staff super friendly. Highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

Stan

Stayed 1 night in Nov 2024

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My bed was not made up. Half empty glass left when I returned for second night. Coffee service was not refreshed. Given that if I make the same trip next year I would stay there because of the location.
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and nice but lacked dining nearby except for fast food.
Stayed 1 night in Nov 2024

4/10 Poor

Wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was a mess. Had someone try to get in my room at like 11:30 at night. They had booked my room twice. Then at midnight I had someone from the front desk wake me up again trying to figure out what happened.
Stayed 1 night in Nov 2024

8/10 Good

Jose, Margate

Stayed 1 night in Oct 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

Bemarggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandra, Boynton Beach

Stayed 2 nights in Oct 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
There was a minor hiccup with the room I booked but the staff was great and able to put me in another room. The king suite room is huge. Everything was clean and comfortable. Great location right off of I75. Has food places and a gas station right next to it. Had no issues at all. Would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Helpful staff,good breakfast,nice large rooms! This is a good hotel to stay at on a road trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
It was great
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short stay overnight. It was so clean and quiet. Perfect for our needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024