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Hard Rock Hotel Guadalajara

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Building design
2 bars/lounges, poolside bar
Designer store
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Spa
  • Parking available
  • Bar
  • Pool
  • Breakfast available

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • La Gran Plaza Fashion Mall
    ‪12 min walk‬
  • Plaza Galerias Guadalajara Shopping Center
    ‪3 min drive‬
  • Autonomous University of Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property

Hotel Riu Plaza Guadalajara

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (3698)
The price is AU$260
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hotel Riu Plaza Guadalajara

About the area

Zapopan

Located in Zapopan, Hard Rock Hotel Guadalajara is connected to the convention center, within a 10-minute drive of Minerva Roundabout and Expo Guadalajara. .This spa hotel is 3 mi (4.8 km) from World Trade Center and 4.1 mi (6.5 km) from University of Guadalajara Assembly Hall.

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk
  • Plaza del Sol - 5 min drive
  • Minerva Roundabout - 5 min drive
  • Expo Guadalajara - 5 min drive
  • Basilica de Zapopan - 10 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Pet-friendly hotel with a full-service spa connected to the convention center in Zapopan
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 348 guestrooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Sessions, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 340 for adults and MXN 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Sessions

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1245 out of 1808 reviews" "
Rating 8 - Good. 284 out of 1808 reviews" "
Rating 6 - Okay. 143 out of 1808 reviews" "
Rating 4 - Poor. 73 out of 1808 reviews" "
Rating 2 - Terrible. 63 out of 1808 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mauricio

Liked: Cleanliness
Goodddddd
Stayed 4 nights in Oct 2024

10/10 Excellent

Fabian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop Pool
Stayed 3 nights in Oct 2024

4/10 Poor

Raymundo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Liked: Property conditions & facilities
It was good,
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff was rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Argenis del carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, Octavio el botones tiene una maravillosa actitud y se portó muy amable. Nos hizo sentir muy cómodos
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Stayed 3 nights in Oct 2024

8/10 Good

Jose

Room is big
Stayed 1 night in Oct 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service and the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rogelio

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mario Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very respectful people great customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the live music
Stayed 1 night in Sep 2024

6/10 Okay

CHARLES

Liked: Cleanliness, property conditions & facilities
Adequate hotel but not on par with any of the other Hard Rock properties we have stayed at. Room was comfortable but restaurants felt abandoned and part of a somewhat dismal shopping center. Lobby entertainment and bar didn’t deliver expected level of quality. Location is also not walking distance to anything and peripheral to most points of interest in Guadalajara.
Stayed 5 nights in Jul 2024

6/10 Okay

ESMERALDA

Stayed 3 nights in Sep 2024

8/10 Good

Jorge, MONTGOMERY

Stayed 3 nights in Sep 2024

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator (frigobar) was not working and the stand lamp wasn’t working.
Stayed 1 night in Oct 2024

6/10 Okay

ESMERALDA

Travelled with partner
I expected more on my stay than what I paid. I was given the first floor, next to the highway and elevator. You could hear all the noice. The lobby area was very tiny, comparing to other high end hotels. I asked for an umbrella since it was pouring rain and the employees didn’t know if they had one.They seemed unorganized, the pool area was smaller than I thought. Rooms were ok, bathrooms seemed outdated. I guess I just had high expectations and it was very average and not worth the over $200 a night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful.
Stayed 1 night in Sep 2024

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Linette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this hotel, clean and food was great…. Win win
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Amenities
Very nice hotel.
Stayed 1 night in Sep 2024