Hotel Riu Plaza Guadalajara

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Plaza Guadalajara

Terrace/patio
Exterior
Rooftop terrace
Rooftop terrace
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Laundry
  • Air conditioning

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Glorieta Chapalita
    ‪12 min walk‬
  • Minerva Roundabout
    ‪15 min walk‬
  • La Gran Plaza Fashion Mall
    ‪19 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

Family Room, 2 Single Beds, Executive Level (MX)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Deluxe Room, 1 King Bed (MX)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Executive Level (MX)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed, Executive Level (MX)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Single Beds

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Executive Level

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Senior Suite, 1 King Bed (Crown Level Access)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Executive Level

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Single Beds, Executive Level

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

Senior Suite, 1 King Bed (MX Crown Level Access)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (MX)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (MX)

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 121 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (MX)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Single Beds (MX)

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Single Beds (MX)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Guadalajara

A stay at Hotel Riu Plaza Guadalajara places you in the heart of Guadalajara, within a 5-minute drive of Expo Guadalajara and World Trade Center. .This luxury hotel is 1.8 mi (2.8 km) from Avienda Chapultepec and 2.4 mi (3.9 km) from Minerva Roundabout.

What's nearby

  • Minerva Roundabout - 15 min walk
  • Expo Guadalajara - 2 min drive
  • Avienda Chapultepec - 3 min drive
  • Plaza del Sol - 3 min drive
  • US Consulate General Guadalajara - 4 min drive

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪Hotel RIU Plaza - ‬2 min walk
  • ‪The Chardonnay - ‬1 min walk
  • ‪Decapolis - ‬1 min walk
  • ‪Dreams Lobby Bar - ‬1 min walk
  • ‪Capital Take Away - ‬2 min walk

About this property

Hotel Riu Plaza Guadalajara

Luxury Guadalajara hotel in Zona Expo with 2 restaurants
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 550 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Decapolis, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Decapolis
  • Chardonnay

Things to do

  • Bike storage
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2682 out of 3698 reviews" "
Rating 8 - Good. 592 out of 3698 reviews" "
Rating 6 - Okay. 207 out of 3698 reviews" "
Rating 4 - Poor. 97 out of 3698 reviews" "
Rating 2 - Terrible. 120 out of 3698 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to stay here again
Stayed 11 nights in Oct 2024

10/10 Excellent

Roberto

Stayed 3 nights in Oct 2024

10/10 Excellent

Ruby, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Overall staff and facilities were excellent. No complaints from my end. Will definitely be staying there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos Humberto

Stayed 2 nights in Sep 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern hotel with amazing staff that are quick to offer their services when needed.
Stayed 11 nights in Oct 2024

10/10 Excellent

Moises

Stayed 1 night in Sep 2024

10/10 Excellent

Itzel Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2024

10/10 Excellent

Gloria Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Fast check in and check out. Helpfull personel. Room is clean and comfortable. Breakfast is very good and complete! 360 roof top is amazing...loved the views! Totally recomended!
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintain...
Stayed 2 nights in Oct 2024

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and hopeful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose A Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service front desk, and all staff , and amazing PH lounge!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael, Chula Vista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend for stay in Guadalajara… good experience, centrally located; however, limited dinning options at walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosa Linda, Murrieta

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was smooth and we were able to check in early since we arrived from California at 8am. The Pool bartenders were excellent and took care of us. The hairdresser was amazing and took us in without an appointment and was very polite and professional.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

JORGE

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very nice
Stayed 4 nights in Oct 2024

8/10 Good

Armida, Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Victor

Travelled with family
Disliked: Room comfort
Not so good at check in
Stayed 1 night in Oct 2024

10/10 Excellent

NORA

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Monear

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very rude. Bully tactics forcing people who are guests and have friends who came to visit to leave the property. Then looking guests out of their room on purpose for over 4 hours
Stayed 3 nights in Oct 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024