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Hotel Casa 12 Reales

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa 12 Reales

Terrace/patio
Property entrance
Land view from property
City view from property
Standard Quadruple Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Spa
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
CARRETERA PANORÁMICA KM 14.800, COLONIA LAS HUERTAS, Guanajuato, GTO, 36015
  • University of Guanajuato
    8 min walk
  • Universidad de Guanajuato
    9 min walk
  • La Paz Square
    11 min walk
  • León, Guanajuato (BJX-Del Bajío)
    41 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | Terrace/patio

Standard Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 36 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, City View

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, 1 Bedroom, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

Similar properties

Front of property

hotel casa de los santos

Breakfast included
Pet-friendly
Free WiFi
Kitchen
4.3 out of 5, Excellent, (12)
The price is AU$80
for 1 room
includes taxes & fees
6 Jan - 7 Jan
hotel casa de los santos

About the area

Guanajuato

With a stay at Hotel Casa 12 Reales in Guanajuato, you'll be within a 10-minute walk of University of Guanajuato and Universidad de Guanajuato. .This spa hotel is 0.6 mi (0.9 km) from Temple of the Company of Jesus and 0.6 mi (0.9 km) from Temple of the Jesuit Order.

What's nearby

  • University of Guanajuato - 8 min walk
  • Union Garden - 12 min walk
  • Juarez Theater - 13 min walk
  • Alley of the Kiss - 15 min walk
  • Mummies Museum - 6 min drive

Getting around

  • Bajío Intl. Airport (BJX) - 41 min drive

Restaurants

  • ‪Oajillo - ‬9 min walk
  • ‪Tamales y Antojitos Luzma - ‬8 min walk
  • ‪Carnitas Patlan - ‬7 min walk
  • ‪Los Campos - ‬10 min walk
  • ‪Bartola - ‬12 min walk

About this property

Hotel Casa 12 Reales

Hotel in Guanajuato with a full-service spa and a 24-hour front desk
Hotel Casa 12 Reales offers 9 accommodations. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels, first-run movies, and pay movies.

Bathrooms include showers with rainfall showerheads. This Guanajuato hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a mud bath. The spa is open select days.
Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include separate sitting areas, housekeeping is provided daily, and irons/ironing boards can be requested.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)

Things to do

  • Full-service spa

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Spa

  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Spa open selected days
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (centimetres): 60
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 60
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • First-run films
  • Hulu
  • Netflix
  • Films for purchase
  • Streaming services

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 299
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 8:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet (varies based on length of stay), plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are available for MXN 50.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: MXN 299 (subject to availability)
  • Late check-in fee: MXN 200 for check-in between 8:00 PM and 11:00 PM
  • Crib (infant bed) fee: MXN 50.0 per day
  • Rollaway bed fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa 12 Reales Hotel
Hotel Boutique Casa D´Reyes
Hotel Boutique Casa D'Reyes
Casa de Reyes by Rotamundos
Hotel Casa 12 Reales Rotamundos
Hotel Casa 12 Reales Guanajuato
12 Reales Hotel Boutique Rotamundos
Hotel Casa 12 Reales Hotel Guanajuato
Hotel Boutique Casa D'Reyes By Rotamundos

Hotel Casa 12 Reales Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 137 reviews" "
Rating 8 - Good. 41 out of 137 reviews" "
Rating 6 - Okay. 14 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service
Good Stay (just outside town)- Hard Bed
It is about a 15 minute walk down into town. You walk through the back streets of Queretaro and see how the locals live. The hotel has all the basics. Hot water, clean, service. The staff was hospitable. The only thing I can comment on was that the beds are really hard to sleep on. Otherwise for the price this was a nice hotel if one is okay to be outside town.
Stayed 1 night in Aug 2024

8/10 Good

María

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Si bien el lugar se encuentra cerca del centro, no parece sencillo trasladarse caminando. Aún así, es un lugar que vale la pena por la cercanía y porque la relación calidad-precio es justa. El mayor contra es el ruido de los automóviles si tu habitación es del lado de la calle pero la vista desde ahí es linda. El mayor pro es la atención del recepcionista, hablando de Saúl específicamente. Siempre estuvo atento a las inquietudes y solicitudes de nosotros sus huéspedes. Muy buena experiencia en general. ¡Gracias!
Stayed 1 night in Jul 2024

6/10 Okay

Irma Rosario

Stayed 2 nights in Jul 2024

8/10 Good

Magnolia

Stayed 1 night in May 2024

10/10 Excellent

Magnolia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good decision for us!!!
Great welcoming staff. Kudos to Saul and the rest. Cute rooms with a view to the city. To get Downtown you just walk around the corner and descend for fifteen minutes. Safe city good hotel, free parking.
Stayed 1 night in Mar 2024

6/10 Okay

Gloria

Travelled with family
The hotel price was high for what it offers, no coffee, cash only, cleanliness was ok, the area around is a little lonely, it's like 15 minutes walk to the downtown, I probably wouldn't pick it again.

4/10 Poor

Ruben

Stayed 1 night in Jan 2024

8/10 Good

Xiaojing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, they helped me booking my bus ticket while my credit card didnt work online. The place is walkable from town center, about 15 mins walk thru alleys and there is a oXXo convenient store just 4 mins walk away. room can be noisy if it faces the road. mine is not. but it does get cold at night in Dec. They have plenty extra blankets. there is also a trailhead only 12 mins walk away, then you can go on a 2 mil loop to get to a big cross at the top of the hill. The hotel also has balconies that i sit every evening to watch the sunset. :) i had a pleasant stay. thank you!

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lucina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberto was very kind ; he was very helpful in getting us transportation and offering all kind of information about the Cervantinos' festival. Delicious affordable breakfast .
Stayed 2 nights in Oct 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Dec 2021

2/10 Terrible

Wendy Alexandra Fuentes

Stayed 1 night in Nov 2021

10/10 Excellent

Jeannifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service! We stayed in a 3 bed room. Very clean and beautiful view. When we arrived the staff helped me get a taxi at the bus station to the hotel. We were able to book some tours through them directly with a discount. There was continental breakfast every morning till noon and if you’d like something different they can make it for an additional small cost. You can order food to your room till 9pm and beverages are available after only. Place is about 15min walking from the main plaza. My family and myself would definitely stay here again. The owners are amazing people we got to chit chat a bit with. I’d recommend this place to anyone.
Stayed 3 nights in Oct 2021

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing weekend in Guanajuato the hotel has an awesome view to city center super nice super clean and super friendly 💯 % recommend it
Stayed 2 nights in Aug 2021

10/10 Excellent

Martha Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran experiencia
Un excelente servicio, recibí información sobre la ciudad y sus atracciones desde antes de llegar, atención personalizada por los dueños del hotel, siempre atentos y amables, lugar muy limpio. Excelente servicio de inicio a fin.
Stayed 1 night in Jul 2021

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Pros: *Very good service. *They help with tours, recommendations and directions on how to get or move to the downtown area or tourist places. *The location is in quiet area. The bus passes front the hotel in case you don't want to walk. The hotel bassically is 3 properties (like 3 big houses) in which are split in diferent and independent rooms. *The parking area is located in one of those properties. Cons: At the time of the stay they did not accept (credit or debit) cards for any payment. So prepare with cash or confirm before you arrive.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Very friendly reception. Informative. Clean, Quite and relaxing.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The owners were so nice and very helpful. They took care of all my tours and needs white staying here almost 4 nights. The breakfast was excellent and was included in my stay. I loved the location because its at the Panoramic Road and has great views...is also walking distance (all though uphill and down hill which i loved!). I cant wait to stay here again! Thann you for taking care of this Filipina (the girl from.the Philippines) muchas gracias por todo!
Stayed 3 nights in Apr 2021

10/10 Excellent

Ernestina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo y agradable
El hotel esta comodo, agradable y tiene lo necesario , el unico detalle es que esta un pocl confuso llegar
Stayed 4 nights in Sep 2024

8/10 Good

Maria Concepcion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Sep 2024

8/10 Good

Maria Concepcion

Hotel bueno con gente maravillosa muy buen servicio, solo falta un microondas y mejores almohadas
Stayed 5 nights in Sep 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación e higienica
Stayed 6 nights in Jul 2024