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Room was very clean. We stayed 3 night so there was no maid service. Manager was very friendly.

Easy check-in. Just the basics, bedroom and bathroom. Linens were clean and fresh. Open air rooms. Affordable. Shared microwave in the common room so we could heat our breakfast. Staff were very friendly and recommended local shopping and coffee options all in walking distance. This is a no frills property. If you want to slow down and relax, this is the place with an authentic Big Island vibe.

Fairmont Gold at Kona is an an outstanding venue. People are trained, courteous and efficient. The price-value relationship is a winner. Comment, the beautiful tile floor in the shower was so slick neither my wife nor I dared use the shower. We are both healthy by the way, wanted to stay that way. A simple synthetic shower mat would be all that would have been needed.

The rooms could use a little upgrade. There should be more chairs in the shade for free. All the good chairs are reserved. You shouldn’t have to pay for a shaded seat. For the cost of the room, you should get snorkel equipment for more than one hour. Other than that, I loved the property. Staff was excellent and the dining was great too.

Excellent property and location. Breathtaking beach. Wonderful staff.

The house is spacious and contains plenty of amenities. The property manager was exactly the right level of friendly and helpful, but not overbearing or intrusive. The ranch where the house is located is expansive, and if we had a longer stay we surely would have explored more of it. Fantastic property, fantastic property manager, and fantastic experience overall.