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There was a lineup (45-ish minutes) for check in; however, everything following check in was amazing. Condo was clean and had more than enough space for 4 adults. Staff were friendly and attentive to any needs. We stopped by the front desk numerous times to pick up more coffee, coffee filters, laundry detergent, toilet paper, dishwasher soap, and kitchen garbage bags. Staff were always quick to provide these refills. Renting beach chairs was easy, too! We enjoyed the pool amenities including corn hole and foosball. Location provided easy access to all parts of the island. Highly recommend Paniolo Greens and plan to stay there again next year!

Stayed at the Four Seasons last year and this resort definitely surpasses that property. Staff, amenities, building and grounds are impeccable!

The only negative I can think of is you have to wait a few minutes for hot water in the shower but that is pretty normal. Everything is so nice - we had a sleep comfort bed adjustable both sides and there is a wonderful common area for kitchen and washer/dryer. We used the beach chairs and cooler with ice packs for our trip to the beach. Randy is an amazing excellent host. Cats were fun to be around and they hang around looking for any affection you can offer. Would stay again for sure

Fairmont Gold at Kona is an an outstanding venue. People are trained, courteous and efficient. The price-value relationship is a winner. Comment, the beautiful tile floor in the shower was so slick neither my wife nor I dared use the shower. We are both healthy by the way, wanted to stay that way. A simple synthetic shower mat would be all that would have been needed.

Exquisite location, extremely amiable hosts providing anything and everything you could possibly need or want…pure enchantment.

The rooms could use a little upgrade. There should be more chairs in the shade for free. All the good chairs are reserved. You shouldn’t have to pay for a shaded seat. For the cost of the room, you should get snorkel equipment for more than one hour. Other than that, I loved the property. Staff was excellent and the dining was great too.