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First time staying here and everything was perfect!!!! We normally stay at Kona Coast Resort but this wasan absolute treat!!!

The hotel is right on the beach and ground is well kept. Staff very friendly. We got upgraded to a premier room which is spacious. The view is amazing. There is free guest laundry services on site with plenty of detergent available and four washers and four dryers.Read the brochure given while checking in and you will see several perks covered under resort fee like daily snorkel gear for 2 hours free. They also have go pro complimentary rental for 24 hours from the pool desk. However they are hard to come by. Also bring your own micro SD chip to use in the go pro. It is a wonderful place to stay!

Paradise; lively property and wonderful staff.

Karey at check in was

Great staff and service. Dated rooms, less than great fixtures and furniture. Lots of in room tile but very comfortable beds. Very expensive food and drinks, but most items were tasty - however the Mai Tai's were the worst I have had at any luxury resort. It's not the Four seasons or The Ritz Carlton and has limited hours for room service (strange for a 5 star resort hotel), but you also don't pay the premium price for the accommodations. The grounds were immaculate and clean, the views were incredible, the pool was great for kids and families (wish they would have a separate pool for the obnoxious and inebriated adults), and the beach/lagoon was conveniently close and perfect for swimming and snorkeling. Ultimately it was worth the trip and would consider staying there again, should our next Hawaii trip be at the Big Island.

After doing a long trip around the Big Island, I can say that this was our favorite stay. It is a lovely hotel. Check in was very easy, rooms were clean and stay was very quiet.