- Total number of rooms - 16
- Laundry facilities
- Safe-deposit box at front desk
- 24-hour front desk
- Dry cleaning/laundry service
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- Number of restaurants - 1
- Snack bar/deli
- Luggage storage
- Terrace
Family Hanoi Hotel is a smoke-free property.
With a stay at Family Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This hotel is 0.3 mi (0.5 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from St. Joseph's Cathedral of Hanoi.
Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Family Hanoi Hotel offers 16 air-conditioned accommodations with DVD players and minibars. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Family Hanoi Hotel has a restaurant on site.
24-hour room service is available.
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out time is noon
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. Noise-free guestrooms cannot be guaranteed.
No cots (infant beds) available
No lifts
Noise-free rooms not guaranteed
Debit cards not accepted
Staffed front desk
Property is not cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are not cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Cashless transactions are not available
Masks are not compulsory at the property
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety