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The Ann Hanoi Hotel & Spa

4.0 star property

Photo gallery for The Ann Hanoi Hotel & Spa

Signature Room, City View
Outdoor pool
Front of property - evening/night
Signature Room, City View
Daily buffet breakfast (VND 350000 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
38A Hang Chuoi, Hai Ba Trung Dist, Hanoi, 10000
  • Hanoi Opera House
    ‪12 min walk‬
  • Vietnam Revolution Museum
    ‪14 min walk‬
  • Vincom Center
    ‪14 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View

Deluxe Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple Room, City View

Premium Triple Room, City View

Premium Triple Room, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Premium Twin Room, City View

Premium Twin Room, City View

Premium Twin Room, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Signature Room, City View

Signature Room, City View

Signature Room, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

Premium Double Room, City View

Premium Double Room, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hanoi

With a stay at The Ann Hanoi Hotel & Spa, you'll be centrally located in Hanoi, a 8-minute walk from Hai Ba Trung Temple and 12 minutes by foot from Hanoi Opera House. .This hotel is 0.7 mi (1.2 km) from Vincom Center and 0.8 mi (1.3 km) from National Museum of Vietnamese History.

What's nearby

  • Hanoi Opera House - 12 min walk
  • Hoan Kiem Lake - 18 min walk
  • Thang Long Water Puppet Theatre - 3 min drive
  • Hanoi Old Town Night Market - 3 min drive
  • Ho Chi Minh Mausoleum - 4 min drive

Getting around

  • Hanoi Railway Station - 4 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪Phố Núi Coffee - ‬2 min walk
  • ‪Coffee Tú - ‬1 min walk
  • ‪BBQ Chicken - Lò Đúc - ‬4 min walk
  • ‪Cafe Trần - ‬2 min walk
  • ‪Toàn Ký Mì Gia - ‬1 min walk

About this property

The Ann Hanoi Hotel & Spa

Hotel with free parking, a quick walk to Hai Ba Trung Temple
The Ann Hanoi Hotel & Spa offers 108 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.
Make yourself at home in one of the 108 air-conditioned rooms featuring minibars. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Onyx House, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hanoi? This hotel has 2067 square feet (192 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Onyx House - This restaurant serves breakfast, lunch, and dinner.
An Lam - This rooftop bar serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Spanish, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Airport shuttle available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 350000 for adults and VND 175000 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Onyx House
  • An Lam

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2067 square feet)
  • Meeting rooms - 3

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1009470.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 600000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 175000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1009470.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 0102842559

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ann Hanoi Hotel
Ann Hanoi
The Ann Hanoi
The Ann Hanoi Hotel Spa
The Ann Hanoi & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel
The Ann Hanoi Hotel & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel Hanoi

The Ann Hanoi Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 247 reviews
Rating 8 - Good. 86 out of 247 reviews
Rating 6 - Okay. 12 out of 247 reviews
Rating 4 - Poor. 3 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, facilities and dining were all excellent. Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

kulvinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
Stayed 4 nights in Sep 2024

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Spa is convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Becky

Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Disliked: Staff & service, amenities
Breakfast for 2 was very expensive. Ripoff!! In Hanoi, you can go to a nice restaurant and pay half that or less and get better food.
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 3 nights in Jul 2024

2/10 Terrible

Mark

Travelled with group
Disliked: Staff & service
The breakfast is very expensive and terrible! I was charged $27 for breakfast for two people in a city where you can get a very good breakfast for two for less than $10. RIP OFF! DO NOT STAY HERE!
Stayed 3 nights in Aug 2024

8/10 Good

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel
Stayed 3 nights in May 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is was close the old quarter
Stayed 1 night in May 2024

10/10 Excellent

Long

Stayed 1 night in Apr 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Riyani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the hotel was lovely. All the staff were fantastic and made our stay so memorable. Thank you ❤️
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staffing, professional and friendly but it took them more than 40 min to give us the clean towels that we requested. We booked an extra night, previous nights were with the Gate1 tour, and they wouldn't give us the breakfast buffer that we had with Gate 1. We could have booked at another hotel in the Old Qtr that was cheaper ($15 USD) and has better reviews. BTW, the breakfast buffer has fewer selections compared with other hotels that we stayed and the food quality was just average. I gave 3.5 stars mainly due to the outstanding staffing.
Stayed 1 night in Feb 2024

6/10 Okay

Henry

Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff was excellent but we had no air-conditioning so our room was extremely hot. Asked if they could turn the air on and they said they couldn't. Also we could not open the windows.
Stayed 1 night in Jan 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter, New Canaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money with a very nice spa. Extremely helpful and attentive service.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We definitely recommend the Ann Hanoi
Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.
Stayed 1 night in Oct 2023

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities
First I want to say that it’s a really nice hotel to stay at. It’s beautiful and spacious. The staff is also nice. BUT I don have to say that they are currently doing some renovations and it’s VERY loud. They even start at 8h45 am this morning. Renovation can be inevitable but they should tell us upon arrival. Not even a comment about it. Plus we had the room at the 10th floor as they do the construction at floor 11.. For compensation, they could offer a happy hour or discount at the restaurant.. nope. Nothing. They even make me pay my btl of water as I was checking out en mention that with all the trouble it would have been a minimum. Hopefully it will be finish soon cause otherwise I really like the hotel and I recommend it. Maybe just ask to be put on a lower floor or ask when they are working / or if it’s finish
Stayed 2 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel undergoing some renovations Safe and clean. Nice staff.
Stayed 1 night in Aug 2023

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jon, Woodside

Stayed 1 night in Jan 2023

8/10 Good

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.

8/10 Good

Ramachandran, Porter Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Victoria, Saigon

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine, clean, simple, only 2 dishes on room service due to Covid. A good business style hotel. The pool area had a terrible view and was a little neglected but the gym looked good. For some reason when I was there, every time I was in reception (including check in and check out) there were probably 20 screaming kids playing there.
Stayed 2 nights in Jul 2020