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The Oriental Jade Hotel

5.0 star property

Photo gallery for The Oriental Jade Hotel

Lake
Point of interest
Lobby sitting area
Outdoor pool, pool loungers
Poolside bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • Gym

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hang Gai Street
    ‪4 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Pearl Twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Jade Terrace City View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Ruby City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pearl Connecting

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Emerald Connecting

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald Twin

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Hanoi

A stay at The Oriental Jade Hotel places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This luxury hotel is 0.7 mi (1.1 km) from Hanoi Opera House and 0.8 mi (1.3 km) from Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 3 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Dong Xuan Market - 12 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

Luxury Hanoi hotel in Old Quarter with a full-service spa
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 600000 for adults and VND 600000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 100
  • In-room accessibility
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 80

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free extra-futon mattress
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Free bottled water
  • Local meal delivery service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 870 out of 1010 reviews
Rating 8 - Good. 106 out of 1010 reviews
Rating 6 - Okay. 18 out of 1010 reviews
Rating 4 - Poor. 8 out of 1010 reviews
Rating 2 - Terrible. 8 out of 1010 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Faultless service from every member of staff without exception. Great location for exploring on foot. Plenty of sights, dining opportunities and shopping. Room was spotlessly clean and beds super comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zhenyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhenyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay due to attentive staff, pristine facilities, great food and service and of course some of the most romantic views over historical Hanoi from a rooftop bar and infinity pool. An oasis of relaxation amongst the bustle of life around the beautiful lake. If new to Hanoi this is the perfect place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Stayed 3 nights in Oct 2024

10/10 Excellent

Genadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly
Хороший отель, никаких нареканий. Отличный отзывчивый персонал. Удобное расположение.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel, wonderfully attentive staff, right in the centre of bustling Hanoi. Loved every minute of our stay here.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of staff & service 10/10 - best hotel I’ve stayed in from a service perspective. Only note to mention is the rooms may need a bit of soundproofing.
Stayed 5 nights in Oct 2024

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with amazing staff. Very clean and comfortable room. Excellent breakfast. Great view from the rooftop pool. Everything is perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Hung

Travelled with family
N/A
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall with great location. The only thing that would be nice is if the restaurant (for breakfast) was located in an arra other than the basement. It’s well decorated but still… but the service was impeccable they even invited us on the ride back to the airport for free simply because of the ‘inconvenience’ of breakfast being in the basement. Amazing customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Baiyu, Pasadena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable in the old town
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaving was the hardest part! We loved our stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I loved this hotel. Everyone was extremely friendly and helpful. Leaving was the hardest part
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever.
Second time at this hotel and everything was amazing as the first time. Nothing to fault, comfortable bed, amazing views from the room and rooftop pool. Excellent breakfast and exceptional service from all the staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Hung

Travelled with family
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronaldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is 5*****, room and amenities were wonderful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will stay again in future. Loved sunrise swims in the rooftop pool. The staff were very gracious and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 5 nights in Oct 2024

10/10 Excellent

David, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family of five. We all really enjoyed our stay. The staff are very welcoming and friendly, going out of their way to be accomodating. The breakfast is great, with lots of options to choose from, including vegetarian. It’s very nice when staying in the heart of Hanoi to have a roof top pool and a gym, we really enjoyed these facilities. We had connecting rooms and they were very comfortable. The hotel was accommodating with a late check out and we were still able to enjoy the facilities until our departure to the airport, which was very appreciated!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jahanzeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Brian and his team just offered us more and more. Absolutely mind blowing. Highly recommend this hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Hanoi. Helpful concierge. Nice breakfast and rooftop restaurant with a view! Friendly staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was brilliant
Stayed 6 nights in Sep 2024