A stay at Grande Collection Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hanoi Old Town Night Market and Quan Chuong Gate. .This hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 0.5 mi (0.8 km) from Hoan Kiem Lake.
What's nearby
Hanoi Old Town Night Market - 6 min walk
Dong Xuan Market - 6 min walk
Quan Chuong Gate - 8 min walk
St. Joseph's Cathedral of Hanoi - 9 min walk
Hoan Kiem Lake - 10 min walk
Getting around
Hanoi Long Bien Station - 10 min walk
Noi Bai Intl. Airport (HAN) - 42 min drive
Restaurants
Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - 1 min walk
Bún chả, nem cua bể Bình Minh - 1 min walk
Alchemist - 1 min walk
Bia hơi Hà Nội - 1 min walk
Thao’s Pub - 1 min walk
About this property
Grande Collection Hotel & Spa
Hotel with spa services, a short walk to Hanoi Old Town Night Market
Grande Collection Hotel & Spa offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Languages
English, French, Spanish, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: VND 80000 for adults and VND 50000 for children
Things to do
Spa services
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
Spa
Massages
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
LCD TV
Food and drink
Electric kettle
Free bottled water
Minibar
More
Desk
Phone
Safe
Slippers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 80000 for adults and VND 50000 for children
Airport shuttle fee: VND 460000 per vehicle
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi
Grande Collection Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 48 out of 80 reviews" "
10 - Excellent
48
Rating 8 - Good. 21 out of 80 reviews" "
8 - Good
21
Rating 6 - Okay. 8 out of 80 reviews" "
6 - Okay
8
Rating 4 - Poor. 2 out of 80 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 80 reviews" "
2 - Terrible
1
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Teena
Travelled with family
5 July 2024
Liked: Staff & service
Small and dark dark room
The location was perfect, it was walking distance from the centre.
Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
- excellent staff who are helpful & friendly
- tastefully designed interiors & rooms
- dated bath room & it’s accessories
- windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay
- nice firm beddings
- great room amenities
- good location
- great n non expensive spa services in hotel
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable
There are so many hotels in hanoi tbh. to me a walking distance to old quarters and decent food in very close to proximity of the hotel was the main driver of selecting this hotel. However, this hotel nearly surpassed all my expectations for a local hotel in vietnam for the money I paid.
Pros-
Staff rating:
Staff speaks great English
Staff was honest
Staff was courteous, always greeted me with a smile.
Staff opened the entrance door when I walk in and left the building. These little details made a big impact for me.
Staff was well trained
Well staffed- In peak hours there are like 5 people there ready to check you in.
Room:
The room was clean,
Bed: sheets pillows were clean.
They provided toothpaste, toothbrush, comb, shower cap, qtips, a razer to shave WITH shaving cream and much more.
The room had two safes.
Included: buffet breakfast
Cons- this was solely my experience and just my room.
1. The bathroom had this odor and I think it's coming from deep in the sewer. The bathroom itself was clean.
2. Breakfast - I know it's free but some of the dishes were unappetizing and selections were limited in my opinion.
Like every morning they had this cold cuts and salad and nobody touched it. Noodles on the warmer was usually always soggy.
Tbh the local meals are so cheap like 30-60k or 1-2 dollars a meal and this wasn't a deal breaker for me.
With all that, the money I paid to what I received felt like a great deal and want to appreciate Rich at this facility
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l
laundry.Room was great and close to walkaround sites.
We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!