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Room type Options Nightly price Book
Deluxe Double Room
22 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Double Room
20 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Deluxe Room
Room with view
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Deluxe Room
Room with view
24 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room
22 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite City View Room
Room with view
26 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite Twin Room
Room with view
26 square metres
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Hotel with a full-service spa, a short walk to Hoan Kiem Lake

Popular property highlights

Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre and 0.8 mi (1.2 km) from Hanoi Old Town Night Market.

Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 98
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 538
  • Conference space size (meters) - 50
  • Number of meeting rooms - 1
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Designated smoking areas (fines apply)
  • Conference centre
  • Number of bars/lounges - 1
  • Luggage storage
  • Train station pickup (surcharge)
  • 24-hour fitness facilities
  • Train station drop-off (surcharge)
  • Lockers available
  • Reception hall
  • No accessible shuttle
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift door width (inches) - 39
  • Lift door width (centimetres) - 100

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Vietnamese
  • Chinese (Mandarin)

Room Amenities

Grand Cititel Hanoi Hotel & Spa offers 98 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Pillowtop mattress
  • TV size 43
  • TV size (measurement) inch
  • Hydromassage showerhead
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Dining table
  • WiFi speed - 250+ Mbps (good for 3–5 people or up to 10 devices)

Where to Eat

The Shii Kitchen - This buffet restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Hiking/biking trails nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Thai massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Service animals not allowed

Car recommended

Debit cards not accepted

Staffed front desk

Security system

Fees

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (up to 18 years old)
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Cititel Hotel
  • Grand Cititel Hanoi
  • Grand Cititel
  • Cititel Hanoi & Spa Hanoi
  • Grand Cititel Hanoi Hotel
  • Grand Cititel Hanoi Hotel Spa
  • Grand Cititel Hanoi Hotel & Spa Hotel
  • Grand Cititel Hanoi Hotel & Spa Hanoi
  • Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

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