Hanoi Emerald Waters Hotel & Spa Hanoi, VNM - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Double Room 25 square metres 1 Double Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Double Bed 269 sq feet Club/Executive Level - Buffet breakfast Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Deluxe Twin Room 28.0 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 2 Twin Beds 301 sq feet Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Bathroom - Private bathroom, bathtub or shower, and spring water bathtub or rainfall showerhead Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Visual fire alarm Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Honeymoon Suite, City View Room with view 35 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 376-sq-foot soundproofed room, balcony with city views Club/Executive Level - Buffet breakfast Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Twin Room 28 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 2 Twin Beds 301 sq feet Club/Executive Level - Buffet breakfast Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains Bathroom - Private bathroom, spring water bathtub, and rainfall showerhead Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Family Room, City View Room with view 40 square metres 1 Double Bed and 1 Twin Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Double Bed and 1 Twin Bed 430-sq-foot room with city views Club/Executive Level - Buffet breakfast Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, Balcony 55 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 592-sq-foot soundproofed room with a balcony Club/Executive Level - Buffet breakfast Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Free newspaper, yard, and safe; cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Family Quadruple Room 60 square metres 1 Double Bed and 2 Twin Beds (Extra beds available: Cot) Room sleeps 4 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Double Bed and 2 Twin Beds 645 sq feet Club/Executive Level - Buffet breakfast Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Visual fire alarm Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Family Room 41 square metres 1 Double Bed and 1 Twin Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Double Bed and 1 Twin Bed 441 sq feet Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Memory foam bed and premium bedding Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Double Room 28 square metres 1 Double Bed (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 Double Bed 301 sq feet Club/Executive Level - Buffet breakfast Relax - Fireplace Internet - Free WiFi and wired internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Raised toilet seat Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Concierge services
Total number of rooms - 50
Number of floors - 10
Number of buildings/towers - 1
Airport transport (surcharge)
Fireplace in lobby
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Library
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Porter
Dry cleaning/laundry service
Full-service spa
Spa treatment room(s)
Express check-in
Designated smoking areas
Tours/ticket assistance
Free WiFi
Free wired Internet
Year Built – 2016
Number of restaurants - 1
Snack bar/deli
Number of bars/lounges - 1
Luggage storage
Accessible airport shuttle

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

English
Vietnamese

Room Amenities

Hanoi Emerald Waters Hotel & Spa offers 50 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Television
Minibar
Coffee/tea maker
Daily housekeeping
Free local calls
Private bathroom
Bathrobes
Free toiletries
Hair dryer
In-room safe
Fireplace
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Soundproofed rooms
Iron/ironing board (on request)
Free bottled water
Access via exterior corridors
Cable TV service
Flat-panel TV
Free WiFi
Free wired Internet
Individually decorated
TV size 32
TV size (measurement) inch
Connecting/adjoining rooms available
Cots/infant beds (surcharge)
Electric kettle
Towels provided
Number of bathrooms: 1
Electrical adaptors/chargers
Bed sheets not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Salmon Run - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

24-hour room service is available.

Nearby Things to do

Bicycle rentals on site

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 2
Couples treatment rooms
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Massages
Minimum age to access spa is 12
Hot stone massage
Deep tissue massage
Swedish massage
Thai massage
Reflexology
Sports massage

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 16

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for VND 10.0 per night.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 16 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No rollaway/extra beds available

Children stay free

Service animals not allowed

One child stays free

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff wear personal protective equipment

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Fees

Optional extras

Fee for buffet breakfast: approximately VND 230000 per person
Airport shuttle fee: VND 432000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: VND 432000 (one-way), (up to 12 years old)
Crib (infant bed) fee: VND 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Emerald Waters Hotel
Hanoi Emerald Waters
Hanoi Emerald Waters Hotel
Hanoi Emerald Waters & Hanoi
Hanoi Emerald Waters Hotel & Spa Hotel
Hanoi Emerald Waters Hotel & Spa Hanoi
Hanoi Emerald Waters Hotel & Spa Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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Hanoi Emerald Waters Hotel & Spa

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Luxury Hanoi hotel in Old Quarter with a full-service spa

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Hanoi Emerald Waters Hotel & Spa

Hotel Amenities