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Hanoi Lotus Boutique Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only
Premium Suite Large Balcony (6m2) City View | View from room
Exterior detail
Lobby sitting area
Property amenity

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Restaurant
  • Free WiFi
  • Air conditioning
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoa Lo Prison Museum
    5 min walk
  • Train Street
    6 min walk
  • Hang Gai Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Suite Large Balcony & Terrace (8m2) City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Suite Large Balcony (6m2) City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Day Use - 4 Hours Only

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

Room
Hanoi Royal Palace Hotel 2
Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (2966)
The price is AU$143
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hanoi Royal Palace Hotel 2

About the area

Hanoi

A stay at Hanoi Lotus Boutique Hotel places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This family-friendly hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.6 mi (0.9 km) from Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Quan Chuong Gate - 16 min walk - 1.4 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Family-friendly Hanoi hotel in Old Quarter with a full-service spa
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Stop by the hotel's restaurant, AUCO Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • 24-hour return train station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 70

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bike rentals
  • Designer shops
  • Evening entertainment
  • Full-service spa
  • Mini golf

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 150
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 50
  • Magnifying mirror
  • Phone accessibility kit
  • Roll-in shower
  • Roll-in shower width (centimetres): 25
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 50
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Books
  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Games
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Music library
  • Renovated entire property – August 2024

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1473 out of 1718 reviews" "
Rating 8 - Good. 122 out of 1718 reviews" "
Rating 6 - Okay. 55 out of 1718 reviews" "
Rating 4 - Poor. 28 out of 1718 reviews" "
Rating 2 - Terrible. 40 out of 1718 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Great location and very helpful and accommodating staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely courteous, polite and friendly and helped in every possible way with the smallest of requirements / queries.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with so many amenities nearby! Very comfortable stay with super nice and helpful staff. Breakfast was excellent! I will stay here again and choose the higher floors.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really love the comfy environment, the room is very welcoming, the staff Anna, Alex, Mia and the rest always welcome us with a smile, attending to our needs. also loves the location as it is very near city centre!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was spot on. Attention to detail by the staff. Staff offered me to borrow an umbrella when it was starting to rain. Prime location. Very clean room and bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great local we were able to walk everywhere from here. We had previously stayed in another hotel in Hanoi and cancelled our stay to go here instead because the hotel was so awful and wow this hotel was absolutely excellent. Staff were so friendly and welcoming, the room was fab & a few hours into our stay the hotel staff came up with fruit & cookies as a gift such a nice touch, the breakfast was great too. Will 100% recommend to any friends & family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holidays indeed and will definitely recommend it to all my friends , colleagues.
Stayed 2 nights in Jul 2024

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
This is an old property at the beginning of small street I am not sure how it received 9 rating when there are so many amazing hotels near by. This is just an average hotel without a restaurant on site so you’ll have to walk down the block to eat breakfast at its sister hotel. This can be inconvenient if it’s raining outside. Also we’d paid extra for a room with balcony, unfortunately the view from our balcony is just the rooftop of the houses near by.
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was perfect for me since I love the Hoan Kiem lake/ Old Town area. The room was amazing, spacious, and clean. The included breakfast was delicious with many varieties of foods to choose from. The hotel staff were very nice and helpful. I will definitely stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is ideal which is around old quarter. Hospitality & service is perfect from the moment we alight from taxi and even after check out. Room is clean & modern looking. has bidet. Most importantly blocks out noise. Staff were super accommodating and efficient in every request/queries. As for us they allowed baggage storage since we’re going to Halong bay & even offered facilities for us to wash up after arrival. Overall extremely satisfied and will come again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful. Room was quiet and clean Location was exceptional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. The breakfast was awesome and had heaps to choose from. Good location and staff were helpful and super friendly. Would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Hanoi Lotus Boutique Hotel. The staff were attentive and helpful. The room was clean. Location was great for exploring the old quarter. It is a smaller hotel, and the only downside is that you have to go to another hotel a short walk away for breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service
Value for money
Good value for money hotel, excellent staff service. Good wondow glazing so quiet to sleep.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning room. Clean, comfortable, great bathroom, balcony - everything you could want in a room. Good staff, good location, good value for money. Can't fault it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the hotel on the last day of our Vietnam trip before going back to Europe. As our flight left late in the evening, the hotel offered us the opportunity to have a shower at the end of the day although we had already checked out in the morning. This was perfect to spend a full day in the city and reach the flight after a refreshing shower. The staff was very professional, super friendly and helpful. Great way to end our trip!
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel! The staff and service were fantastic. The street wasn’t as busy/crazy as some in Hanoi which we really liked. The doorman helped us with our bags in and out of taxis. Hot water in the bathroom. There was a large selection of breakfast items too
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is located close to Hoan Kiem lake as well as Old Quarter (just few minutes walk). Even though the breakfast menu was limited, the quality of the food was impressive. Fantastic front office and service staff made our stay memorable.
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and super helpful staff, they went above and beyond to help us with any and all requests. Super clean and tidy
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely professional staff, very friendly, supportive, highly competent. Even though may all the future facilities are open yet is it absolutely a pleasure to stay here. The location is very convenient and there is a lot of attractions in the close by.
Stayed 1 night in Jul 2024

10/10 Excellent

JACOB SAUNDERS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for short term while in Ha Noi, the rooms are clean and service is friendly and helpful. It is also very close to everything in the old quarter making it a great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy beds and nice clean room. Staff is so helpful and did everything to make our stay in Hanoi easy and enjoyable. Absolutely recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really friendly and helped us out. The property is in the centre of Hanoi. Clean bedrooms and hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super centrally located, cold AC, comfortable bed, really kind staff, good value for money
Stayed 1 night in Jun 2024

8/10 Good

Sharneda

Liked: Cleanliness, staff & service, property conditions & facilities
I was satisfied with my stay. The room was nice and quiet although there’s a lot of noise outside, it didn’t impact the quietness of the room.
Stayed 3 nights in Aug 2024