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Hanoi Lotus Boutique Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only
Lobby sitting area
Family Suite Large Balcony & Terrace (9m2) City View | Balcony
Exterior detail
Property amenity

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Parking available

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoa Lo Prison Museum
    5 min walk
  • Train Street
    6 min walk
  • Hang Gai Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Suite Large Balcony & Terrace (8m2) City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Suite Large Balcony (6m2) City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Day Use - 4 Hours Only

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (3101)
The price is AU$260
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Hanoi Royal Palace Hotel 2

About the area

Hanoi

A stay at Hanoi Lotus Boutique Hotel places you in the heart of Hanoi, within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. .This family-friendly hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from Quan Chuong Gate.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Family-friendly Hanoi hotel in Old Quarter with a full-service spa
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Stop by the hotel's restaurant, AUCO Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • 24-hour return train station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 70

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bike rentals
  • Designer shops
  • Evening entertainment
  • Full-service spa
  • Mini golf

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 150
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 50
  • Magnifying mirror
  • Phone accessibility kit
  • Roll-in shower
  • Roll-in shower width (centimetres): 25
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 50
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Books
  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Games
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Music library
  • Renovated entire property – August 2024

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1617 out of 1882 reviews" "
Rating 8 - Good. 130 out of 1882 reviews" "
Rating 6 - Okay. 59 out of 1882 reviews" "
Rating 4 - Poor. 30 out of 1882 reviews" "
Rating 2 - Terrible. 46 out of 1882 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of old town Hanoi. The staff were really friendly and the room was nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with easy access to the old city. The staff, Anna and Ming were incredibly helpful. Their suggestions about where to eat and a tour to Halong Bay suited our needs. Transportation arranged by the hotel from the airport is a must. It is easy to connect with reasonable rates. Theykept our luggage safe and that was a bonus. A breakfast at another hotel (about a two minute walk) was varied and delicious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashleigh Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a convenient, vibrant location within the Old Quarter, this hotel is close to several sights and in an area that is so alive.I rebooked at this hotel when I came back to Hanoi because of the wonderful staff and location. Anna in reception couldn’t do enough to help, with suggestions of where to eat and go, and where to find the best coffee. She was just so lovely. Huyen served a delicious breakfast with enough variety that I was still happy on the last day and the housekeeper and Alex at night couldn’t have been more helpful. I will definitely return to this hotel again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice and helpful!! Good location in the heart of old town.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay Convenient location Very hospitable hosts Cannot fault Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Tobias Amonsuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and so helpful, Anna & Mia was great with helping us book in tours and day trips.
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Liked: Staff & service
Hotel is old and needs many updates.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas Miles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room quality was great in overall, well air conditioned and bed was comfy. The breakfast was also satisfying with variety of dishes. Especially, the reception staff 'Anna' was really kind, showed the best hospitality and had been always spontaneous in giving help. On the day of checking out he kindly arranged car to go to airport on time and also helped to arrange all tours to Halong bay, Ninh Binh and Sapa, all were amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location and wonderful staff. Room was clean and everything functoned properly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Giorgis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best suit we ever been. The hotel is very nice and clear. Staff are so friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sydni

Travelled with group
Liked: Staff & service
Disliked: Amenities
Easy to get around.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jasmeet

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Hanoi for 2 nights. Great location, within walking distance of attractions in Old quarter. I appreciated that it was on a quiet side street so that there were no traffic noises. Breakfast was delicious, with many options including western and Vietnamese. The staff were very friendly and easy to communicate with. They helped us book an overnight cruise to Halong Bay, and a day tour to Ninh Binh. They also helped us arrange airport transfers. We had an excellent stay and would go back again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful. Staff is friendly and helpful, very kind. Location is excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the stuff are helpful and nice, provided an unforgettable experience.
Stayed 2 nights in Jul 2024

6/10 Okay

ALAUKIK, AURORA

Liked: Staff & service
Excellent staff service, however room facilities can be improved.
Stayed 1 night in Sep 2024

10/10 Excellent

Mitchell James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful reception staff. The rooms are well appointed and comfortable. We booked a trip to Ha Long bay through the hotel and it was well organised.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. clean. good breakfast. very nice and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at the Lotus Hotel, staying in a connecting room, we felt like we were living in Hanoi, instead of staying in a hotel, at least for a few days. I want to especially thank Anna who contacted me before the stay to check in on our needs. She was able to organize a food tour and a full day tour to Ninh Binh. The hotel is just off a main street in the old quarter, in the center of the action, but on a quiet street.
Stayed 1 night in Aug 2024

8/10 Good

Mina

Liked: Staff & service
Disliked: Cleanliness
Friendly front desk, and great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People great, room very comfortable, Fun !
Stayed 1 night in Jul 2024

10/10 Excellent

Alfred Toverud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb, value for money and friendly and experienced staff.
Stayed 2 nights in Aug 2024