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Hanoi Royal Palace Hotel 2

4.0 star property

Photo gallery for Hanoi Royal Palace Hotel 2

Premium Suite Large Balcony City View
Balcony view
Front of property – evening/night
Lobby sitting area
Premium Suite Large Balcony City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

View map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Deluxe Double or Twin Room with Window

9.4 out of 10
Exceptional
(163 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Suite, 1 Double and 2 Single Beds, City View

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Royal Suite, City View (2 Double and 1 Single Bed)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

Premier Royal Suite City View

10.0 out of 10
Exceptional
(20 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Royal Panorama Suite City View

9.8 out of 10
Exceptional
(99 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite Large Balcony City View

9.4 out of 10
Exceptional
(44 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room with Large Window

9.2 out of 10
Wonderful
(41 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Day Use - 3 Hours Only

10.0 out of 10
Exceptional
(114 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Hanoi

A stay at Hanoi Royal Palace Hotel 2 places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This hotel is 0.6 mi (0.9 km) from Hanoi Old Town Night Market and 1 mi (1.7 km) from Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hang Gai Street - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 13 min walk
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Café Nghĩa - ‬1 min walk
  • ‪Mỳ Phố - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬1 min walk
  • ‪Phở Phú Xuân - ‬1 min walk

About this property

Hanoi Royal Palace Hotel 2

Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and minibars. Your room comes with a memory foam bed. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages or take in the view from a terrace. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch at Royal, a restaurant which specializes in Vietnamese cuisine, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3337 out of 4202 reviews
Rating 8 - Good. 439 out of 4202 reviews
Rating 6 - Okay. 229 out of 4202 reviews
Rating 4 - Poor. 110 out of 4202 reviews
Rating 2 - Terrible. 87 out of 4202 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

KARINA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Completely Misleading Listing on Expedia Do not stay at this hotel. The Expedia listing is highly misleading, and there is absolutely no way this property qualifies as 4-star—2 stars at best. I strongly recommend reading the Google reviews before booking, as they reflect the reality far more accurately. Our so-called “premium” room was old, outdated, and in need of serious renovation. • WiFi barely works and constantly drops out • Furniture is worn, tired, and poorly maintained • The bathroom is in desperate need of refurbishing • Noise levels are unbearable—like trying to sleep in the middle of Times Square or Piccadilly Circus • The elevator only starts from the 2nd floor, making it unsuitable for anyone with mobility issues We booked for several nights but ended up leaving after just one. Save yourself the hassle and choose another hotel. The hotel will also refuse to refund you for the nights booked, even if the room type /hotel is not as described on the Expedia website. Book at your own risk!
Stayed 8 nights in Nov 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked everything in the hotel, the rooms were clean, the staff were friendly and welcoming, we had a pleasant stay and if we go back through Hanoi we will go back!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre confortable et propre. Excellent réceptionniste Jimmi, qui nous a aidés pour tous nos besoins. Nous avons pu laisser nos bagages le jour du départ et revenir pour une douche avant notre vol. Je recommande vivement - emplacement idéal !
Stayed 1 night in Nov 2025

10/10 Excellent

Toma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visited nearby hotels and the room size here was larger compared to other hotels. Large family room. Staff were very polite and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó todo en el hotel, las habitaciones estaban limpias, el personal era amable y acogedor, tuvimos una estancia agradable y si volvemos a pasar por Hanoi, ¡volveremos!
Stayed 1 night in Nov 2025

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room. Great receptionist Jimmi, helped us with all our needs. We were able to leave bags on the day of departure and return for a shower before our flight. Would highly recommend- great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Shekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linh was lovely and made sure that we had a perfect stay . The room is big and clean . Very central to go anywhere . When we went back to Hanoi we stayed again at this hotel .
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family room with balcony is spacious, beautiful, clean and comfortable. Toilet is clean, shampoo and shower gel provided in wall mounted containers. Water heater works well too. I requested to use the steam iron.
Stayed 1 night in Nov 2025

8/10 Good

Mr R

Liked: Cleanliness, staff & service, amenities
Room was spacious and comfortable- staff were great on reception - especially Selina
Stayed 2 nights in Nov 2025

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Louise

Travelled with family
L'emplacement est pratique. Il y a tellement d'options à explorer pour les touristes, des restaurants aux boutiques de souvenirs. Vous ressentirez parfaitement l'ambiance du Vietnam en vous promenant dans les rues. Et le personnel de cet hôtel est extrêmement serviable et amical. C'était un avantage supplémentaire pour un voyageur en solo comme moi. Je reviendrai certainement.
Stayed 2 nights in Oct 2025

10/10 Excellent

Plummer

Great communication with the staff, especially as we were delayed by a night due to a tropical storm preventing us from travelling. Team were really friendly and engaging with our children. Nothing was too much trouble; laundry and car services were arranged with reception. Clean and spacious rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yunzhong

Business traveller
工作人员真是太棒了! 从我们到达的那一刻到最后一天,他们都很友善、乐于助人、友善! 团队中的每个人都有如此可爱的性格。 酒店位置绝佳,步行即可到达商店、酒吧、餐馆和景点!
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Beliggenheden er fremragende, lige midt i mad- og shoppingområderne. Personalet behandler dig som familie og tager sig af alle dine behov.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Lovely and helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Nathan

The staff are absolutely lovely! From our arrival to our last day, they were so kind, helpful and chatty! The team all have such lovely personalities! The location of the hotel is great, you are within walking distance to shops, bars, restaurants and attractions!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sophia

Travelled with family
Location is superb, right in the middle of food and shopping. Staff treat you like family and take care of all your needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Knowles

This time they upgraded my room, and it was a beautiful one with a balcony. Wish I could stay longer. Again thanks to the Royal Palace hotel team. They are doing an amazing job.
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

The location is convenient. So many options to explore for tourists, starting from restaurants to souvenirs shops. You will get perfect Vietnam vibes while walking on the streets. And the staffs of this hotel are extremely cooperative and friendly. It was an extra advantage for a solo traveler like me. Surely will come back again.
Stayed 1 night in Oct 2025

2/10 Terrible

Jobby

The staff was friendly and very gelpfu
Stayed 1 night in Nov 2025

10/10 Excellent

Koshore

My daughter and I arrived at 730 am from an overnight flight from Australia, the staff were +++ accomadating, They offered us showers and food, also the staff organised the all the tours (somewhat cheaper than other places) whilst we stayed there. The room were +++ clean and the breakfast was +++ tasty and plentlyful. Very central location to the whole of the french region in Hanoi, would totally recommend staying there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

La chambre avec balcon offrait une lumière naturelle. Le personnel était brillant et Mme Jennie disposait de toutes les informations et facilités de réservation de voyage, si vous souhaitiez l'utiliser. Le personnel recommandait des restaurants et était utile pour réserver des chauffeurs Grab. Les chambres étaient propres et des draps ainsi que des serviettes neuves étaient fournis chaque jour, de même que la climatisation. Les réfrigérateurs dans la chambre étaient réapprovisionnés chaque jour avec de l'eau et des sodas. Les douches étaient excellentes. Des sachets de café et de thé dans notre chambre avec une bouilloire nous ont aidés à nous réveiller le matin et étaient parfaits plutôt que de devoir sortir pour chercher du café dès le matin. Nous n'avons pas pris le petit-déjeuner ici. Nous pouvions marcher ou prendre un 'Grab' à travers la ville. Le lac est à proximité, et le marché de nuit ferme les rues voisines le week-end. Il y avait de nombreux restaurants de street food avec de bonnes options à proximité ainsi qu'un Circle K pour des encas pour les adolescents.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucas

Miss Linh was a very kind person, she is a very professional worker and available for advices with a very friendly staff!! Very recommended accomodation!
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Staff was very kind and always joyful. Breakfast was very good and the cook lady was very nice and joyful. The room was spacious and tidy everyday we have arrived back from our trip. Thank you for your excellent service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

The room with a balcony gave natural light. The staff were brilliant and Mrs Jennie had all the info and travel booking facilities, if you should wish to use her. The staff recommended restaurants and were helpful for booking Grab drivers. Rooms were clean and new bedding and towels given each day along with air con. Fridges in the room were restocked each day with water and pop. Showers were great. Coffee and tea sachets in our room with a kettle helped us wake up in the morning and we're perfect rather than having to go out and find coffee first thing. We didn't eat breakfast here. We could walk or get a 'Grab' across the city. The lake is near, and the night market closes the nearby streets at the weekend. There were plenty of street food restaurants with good food nearby as well as a Circle K for snacks for teenagers.
Stayed 1 night in Nov 2025