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Imperial Hotel & Spa

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Imperial Hotel & Spa

Outdoor banquet area
View from room
Imperial Suite Room with Old Quarter View | View from room
Point of interest
Point of interest

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
44 Hang Hanh Street, Hoan Kiem, Hanoi
  • Hoan Kiem Lake
    3 min walk
  • Pizza 4Ps 11B Bảo Khánh
    1 min walk
  • Long Bien Bus Station
    17 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    25 min drive

Room options

View all photos for Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Connecting Room City View

View from room

Connecting Room City View

  • 72 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room with City view

Minibar, in-room safe, individually decorated, individually furnished

Premium Room with City view

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Room with City view

View from room

Junior Suite Room with City view

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite Balcony Room

Suite Balcony Room

Suite Balcony Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (3156)
The price is AU$225
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hanoi Royal Palace Hotel 2

About the area

Hanoi

A stay at Imperial Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hang Gai Street. .This family-friendly hotel is 0.3 mi (0.5 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (0.9 km) from Vietnam National Tuong Theatre.

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Imperial Hotel & Spa

Art Deco Hanoi hotel connected to the convention center, steps from Hang Gai Street
Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs, and body treatments.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
Imperial Hotel & Spa has a restaurant serving breakfast only.
Room service is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking options include a garage
  • Off-site parking within 328 ft (USD 7 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 470000.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 470000.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 225 out of 288 reviews" "
Rating 8 - Good. 46 out of 288 reviews" "
Rating 6 - Okay. 11 out of 288 reviews" "
Rating 4 - Poor. 2 out of 288 reviews" "
Rating 2 - Terrible. 4 out of 288 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Simple check in and staff were generally very friendly and helpful! Close proximity to Hoan Kiem Lake and 4P Pizza just outside the hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Gretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imperial Hotel and Spa
The Imperial Hotel and Spa was excellent. We were warmly welcomed and checked in was quick and smooth. The staff were alway polite, helpful and caring.Help was give readily. The hotel was in a very good position close to Kiem Lake and the old Quarter We received a lovely gift of coffee and a coffee brewer which was a total surprise. Thank you Alex and staff
The Foyer with a stunning piano and beautiful fresh flowers each day
Stayed 5 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Customer Service was outstanding
Stayed 6 nights in Apr 2024

10/10 Excellent

Seng, Bothell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost the staff is the star of the hotel. They went above and beyond to provide in depth explanation of the room as well as hotel amenities. They also provided lots of local information as well as cautionary information of the area. The rooms are well equipped with the normal amenities including water for travelers. The hotel is also just a street away from Hoe Kiem lake which makes it easy for us to shop around the area.
Stayed 3 nights in Jul 2024

10/10 Excellent

sam

Stayed 1 night in Jul 2024

10/10 Excellent

Lien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff were very kind from the door person to the receptionist and the restaurant The food was very tasty and healthy Drs Huỳnh and Vo
Stayed 3 nights in Jun 2024

10/10 Excellent

Serene Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly and attentive to our needs. Massage within hotel by Hua is fantastic! Popular Pizza 4P’s is located just a stone thrown away.
Stayed 1 night in May 2024

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Situated in heart of old quarter and walkable to the lake and shopping streets.
Stayed 1 night in May 2024

10/10 Excellent

miwako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location , staff are friendly.
Stayed 4 nights in May 2024

10/10 Excellent

BichPhuong

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super attentive and amazing!
Stayed 1 night in May 2024

8/10 Good

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Stayed 2 nights in May 2024

10/10 Excellent

Ah Eng Serene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, exceptional service hotel
Good hotel, excellent service. but location accessibility is bad during weekends as the road leading to hotel would be closed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kai Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with elderly parents so I was looking a hotel with a lift and chanced upon Imperial Hotel and Spa on Expedia. It did not disappoint. All the staff were courteous, kind and welcoming. They made our stay very comfortable. Our receptionist Grace was very helpful and went all out to facilitate our travels. They made it a point to confirm all our travel pick up details! The area is great - food and massage options are just a stone throw away. There is some age to the hotel (expected and they were upfront about it) but the service and accessibility made up for it. Will definitely recommend this hotel!
Stayed 4 nights in Apr 2024

10/10 Excellent

Gwen

Stayed 4 nights in Mar 2024

10/10 Excellent

Gwen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the heart of the old quarter, but still very calm and peaceful inside the hotel. The breakfast was incredible- lots of delicious choices, each day a bit different.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a a very nice stay at this hotel. The accomodaions were excellent and the staff was friendly and professional, always prepared to help and make your stay an enjoyable one. I highly recommend Hanoi Imperial Hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

song

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel situated in old quarter
The location was very convenient with lots of places to visit, eat and shop.The staff were fantastic and helpful. The room was spacious, the bed was huge and pillow smelled nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carol-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel.
Great location in the Old Qtr close to the lake and many restaurants. The staff here are so helpful but not over the top. They were willing to help with any questions. We are very willing to recommend this hotel.
Stayed 5 nights in Jan 2024

6/10 Okay

Elaine Ruth

Travelled with family
Liked: Cleanliness, staff & service
Its fine
Stayed 3 nights in Jan 2024

10/10 Excellent

Darik, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Imperial Hotel and Spa was excellent. The service was impeccable, and breakfasts were delicious. They took frequent measures to ensure my stay was very satisfying. I will certainly return and recommend friends and family to stay there as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronald D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great right in the center of the Old Quarter. Lots of shopping and restaurants. Short walks to many of the sights. The staff is wonderful and is very helpful. They helped us with Visa's and a trip to Halong Bay. I would definitely stay here again.
Stayed 9 nights in Jan 2024

10/10 Excellent

Sydney, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in early December for a night. It’s tucked away in a street on the northwest side of the lake, which is a 5 min walk away. I arrived in a taxi and the staff greeted me immediately upon exiting the car. They helped me with my backpack and gave me a cup a tea while signing me in at the front desk. The hotel went through a recent remodel since the last time I stayed here and it is top-notch. Super clean and felt super comfortable. The staff was very attentive throughout the stay and the breakfast buffet was pretty good! Definitely good too start up your day for Hanoi. Perfect location and walkable for everything around and there’s even foot massage places down the street you can go to right after a long day of walking. I stayed here once before 4 years ago, and tried it out again because I thought the first experience was already good. Would definitely recommend here to stay for a short or long period of time.