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Jacosmo Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jacosmo Hotel & Spa

Reception
Reception
Jacosmo Suite Balcony with Jacuzzi
Jacosmo Suite Balcony with Jacuzzi
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • All-inclusive
  • Spa
  • Parking included
  • Room service

Explore the area

Map
23 Lo Su, Hoan Kiem, Hanoi
  • Thang Long Water Puppet Theatre
    4 min walk
  • Bánh Xèo Zòn - Lò Sũ
    1 min walk
  • Hanoi Long Bien Station
    18 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Room options

View all photos for Deluxe Double With City View

Deluxe Double With City View

Deluxe Double With City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Twin - Room

Superior Double Twin - Room

Superior Double Twin - Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Jacosmo Suite Balcony with Jacuzzi

Jacosmo Suite Balcony with Jacuzzi

Jacosmo Suite Balcony with Jacuzzi

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior suite Balcony

Junior suite Balcony

Junior suite Balcony

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double with window

Deluxe Double with window

Deluxe Double with window

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive City View

Executive City View

Executive City View

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Triple City View

Minibar, in-room safe, individually decorated, individually furnished

Triple City View

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family City View

Minibar, in-room safe, individually decorated, individually furnished

Family City View

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite City View

Family Suite City View

Family Suite City View

  • 75 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite City View

Junior Suite City View

Junior Suite City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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4.7 out of 5, Exceptional, (574)
The price is AU$118
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Hanoi

With a stay at Jacosmo Hotel & Spa, you'll be centrally located in Hanoi, just a 4-minute walk from Hoan Kiem Lake and 9 minutes by foot from Hanoi Old Town Night Market. .This spa hotel is 0.5 mi (0.9 km) from Hanoi Opera House and 0.7 mi (1.1 km) from St. Joseph's Cathedral of Hanoi.

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hanoi Opera House - 10 min walk
  • St. Joseph's Cathedral of Hanoi - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Bánh Xèo Zòn - Lò Sũ - ‬1 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬1 min walk
  • ‪Bún Riêu Cua 40 Hàng Tre - ‬1 min walk

About this property

Jacosmo Hotel & Spa

Art Deco Hanoi hotel in Old Quarter with a full-service spa
Jacosmo Hotel & Spa offers 28 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include Swedish massages, facials, and body wraps. The spa is open daily.
Treat yourself to a stay in one of the 28 individually decorated guestrooms, featuring fireplaces and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at Gia Bao Grand Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Gia Bao Grand Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Jacosmo Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: VND 2500000 for adults and VND 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Gia Bao Grand Restaurant

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Renovated entire property – December 2022
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 520000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 2500000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Jacosmo Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 362 reviews" "
Rating 8 - Good. 56 out of 362 reviews" "
Rating 6 - Okay. 20 out of 362 reviews" "
Rating 4 - Poor. 9 out of 362 reviews" "
Rating 2 - Terrible. 3 out of 362 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay overall
A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
Stayed 3 nights in Apr 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
Stayed 1 night in Jan 2024

10/10 Excellent

jean

Stayed 3 nights in Jan 2024

10/10 Excellent

Charles Ng Ping, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Michael & Brian, the breakfast kitchen staff were all very helpful and friendly. They were accommodating and had good recommendations for lunch and dinner places. Michael also made arrangements for our Halong bay cruise and Ninh Binh tour, airport pick ups. All went smoothly. Nothing to complain. Would highly recommend this place.
Stayed 5 nights in Jan 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, Brian and Sophia went above and beyond for the two nights that I stayed at the hotel. Sophia booked my flight and coordinated a taxi to the airport for me; and Brian just had outstanding customer service and even gave me a ride on the back of his motorbike to go to an ATM when I needed to get some money. Location was great, breakfast was yummy and fresh, I thoroughly enjoyed my stay. Thank you!!
Stayed 2 nights in Jan 2024

10/10 Excellent

James Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Choi Ling

Stayed 7 nights in Dec 2023

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
Stayed 8 nights in Dec 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dusan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in the centre of Hanoi.
Great little hotel in the centre of Hanoi, convenient for visiting the city. Comfortable beds and absolutely wonderful staff. Shout out to Richard, Brian and Henry who worked tirelessly to make sure that our stay was great. They sorted loads of stuff out for us, booked airport taxis and a wonderful cruise in Ha Long bay for a lower price than we could have got elsewhere. Richards recommendations for places to visit and eat were spot on. We stayed in 2 different rooms, a double standard room before our cruise and a family room after. The family room was much nicer, I guess some rooms could do with updating but the great service, location and really good price made it faultless in our eyes.
Stayed 3 nights in Nov 2023

10/10 Excellent

Deion

Stayed 1 night in Nov 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service
The service provided was excellent. The lake is about 10 minutes walk and there are many shops and restaurants in the area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

Cleona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so polite friendly and helpful. Michael from reception went over and beyond his duties by loaning his own coat on a cold and unexpected evening. High Praise indeed.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for short stay
Decent hotel for one or two nights. The staff are lovely and service is very good. The hotel could do with an upgrade though as it seems quite old and out-dated.
Stayed 1 night in Nov 2023

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and friendly hotel.
Nice comfortable room in excellent location. A few minutes walk to the old centre of Hanoi. Breakfast was good. The hotel staff were ever so friendly and helpful. I would definitely stay at this hotel again.
Stayed 3 nights in Oct 2023

8/10 Good

Louie, Berwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
Stayed 3 nights in Oct 2023

6/10 Okay

David

Disliked: Amenities
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
Stayed 4 nights in Oct 2023

4/10 Poor

Sanju

Stayed 2 nights in Oct 2023

6/10 Okay

Natalie

Stayed 2 nights in Oct 2023

4/10 Poor

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
Even the staff was nice, the property needed help. They shut off the water without notice, the room phone did not work, and there were electric plugs and night stand on one side of the bed only.
Stayed 4 nights in Sep 2023

8/10 Good

Mike

Stayed 2 nights in Oct 2023