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Maro Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maro Hotel

Property amenity
Interior detail
Terrace/patio
Family Room
Property entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
64 Cau Go, Hoan Kiem dist., Hanoi, 100000
  • Thang Long Water Puppet Theatre
    2 min walk
  • Ta Hien Street
    3 min walk
  • Hoan Kiem Lake
    3 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Room options

View all photos for Suite, City View

Suite, City View

Suite, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Condo, 1 Bedroom, City View

Family Condo, 1 Bedroom, City View

Family Condo, 1 Bedroom, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Holiday Emerald Hotel

Free WiFi
Air conditioning
Breakfast available
Business services
4.8 out of 5, Exceptional, (339)
The price is AU$89
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Emerald Hotel

About the area

Hanoi

With a stay at Maro Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. .This hotel is 0.4 mi (0.7 km) from St. Joseph's Cathedral of Hanoi and 0.5 mi (0.7 km) from Quan Chuong Gate.

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old Town Night Market - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 9 min walk
  • Quan Chuong Gate - 9 min walk

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Cafe Dinh - ‬2 min walk
  • ‪Cau Go Restaurant - ‬1 min walk
  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Bánh Mỳ Phố Cổ - ‬1 min walk
  • ‪Mỳ Vằn Thắn Đinh Liệt - ‬1 min walk

About this property

Maro Hotel

Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
Maro Hotel offers 20 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Detached private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), shopping on site, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Maro Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (VND 250000 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 470000 per vehicle (one way)
  • Nearby parking fee: VND 250000 per day (984 ft away)
  • Rollaway bed fee: VND 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Maro Hotel Hanoi
Maro Hanoi
Maro Hotel Hotel
Maro Hotel Hanoi
Maro Hotel Hotel Hanoi

Maro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 64 reviews" "
Rating 8 - Good. 18 out of 64 reviews" "
Rating 6 - Okay. 5 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 3 out of 64 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Stayed 1 night in Aug 2024

10/10 Excellent

Phuc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

David

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2023

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

CHONG POH

Liked: Cleanliness, room comfort
Disliked: Staff & service
Penalties for smoking in the toilet of the rooms
I have been penalty for 500,000 for smoking inside my rooms toilet. They should inform me about this regulation while checking in and not during checking out. Anyway I will not use this hotel anymore and will inform my friends and associates about this bad experience.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Tonnii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staffs, great location very helpful if ask for opinion on where to shop or day trip advice can arrange airport transport which is very reasonably price. cleanliness is acceptable.
Stayed 4 nights in Oct 2019

6/10 Okay

Nestan

Business traveller
Liked: Staff & service
Super small rooms with no windows.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location , the hotel was clean and family room is bigger than I expected for a small hotel. Staff pretty awesome very helpful. What I didn’t like is they put a bowl of candy sweet on the front desk ,so my kid would love to take it each time we went down LOL 😁 just for a laugh! Thank you MARO !!!
Stayed 4 nights in May 2019

10/10 Excellent

chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fantastic staff. Clean. Great and quick services such as laundry, shopping advice, etc. I'll definitely return there.
Stayed 2 nights in Jan 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem in the Heart of Old Quarter
WOW! Wish we had booked this place on the front end of our trip in Hanoi! We only stumbled across it because the end of our trip our previous hotel was booked. Lucky for us! This place is situated perfectly in the Old Quarter with a close walk to everything. It's down the by lake plaza so off the main roads, which was nice since we didn't have to march through the crowded and noisy streets to get to this area. We booked the family room which did not face the road so it was very quiet. The room was quite large with a kitchenette and sitting area as well. Very comfortable for our family of three. I will go back here for sure if we visit Hanoi again in the future. The staff was friendly and helpful as well. Thank you Maro Hotel! We really enjoyed our stay with you.
Stayed 1 night in Dec 2018

10/10 Excellent

Cheng Ming

The staff are friendly and helpful but the room a bit small.
Stayed 1 night in Nov 2018

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT location! 2 minute walk to Hoan Kiem Lake. The staff (notably: Maria, Eric, Robinson, and Monika) went above and beyond. ALWAYS so pleasant and helpful with any requests or problems. Even sending out someone to buy me some fruits at the market early morning because my bus pickup was so early before breakfast room was open. I stayed in Suite Room (facing busy and noisy street, but noise didn't bother me at all at night). Nice BIG room! Would 100% stay there again, such great location and incredible staff.
Stayed 4 nights in May 2018

8/10 Good

Atty, Bangkok, Thailang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Second time here. Good location to walk around to many local and touristy spots. Good breakfast. Very friendly staff. Would stay there again.
Stayed 1 night in Apr 2018

8/10 Good

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Staff were so friendly and helpful. Great location near the lake and in walking distance of everything. Enjoyed the local cuisine breakfast

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Maro Hotel" A hidden gem with 5 star Staff
From the time of my booking until my check out at "The Maro Hotel" I had a 5 star experience. Monica at reception was a great help prior to my arrival and during my visit. Airport transport thru hotel is the only way to travel, on time and stress free. With an early flight the kitchen staff and Bop Son went out of there way and made be breakfast. This type of service you wouldn't find at other hotels. I will return to Hanoi in October and again hope to stay at Maro. Also great location in Old Quarter. The picture used on Hotel website said it all "Welome Home". You have a good feeling exploring your new adventures. :)
Stayed 1 night in Jan 2018

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located
The Maro is perfectly situated, only 1 minute walk to Hoàn Kiếm Lake and yet right on the edge of the Old Quarter. So you have easy access both to the beautiful waterside views and to the incredible noise and energy at the heart of the city without the intrusion of the noise when you want to escape and sleep off any excesses! Lisa and the team at the hotel were superbly accommodating and helped us makes sense of the narrow old quarter streets, pointing us in the direction of some excellent restaurants, both high- and low-brow. We stayed at the Maro on three separate occasions during our holiday as we used Hanoi as our hub for additional trips out to Laos and Halong Bay. The hotel were happy to look after any bags we wanted to leave with them while we were away and we were made to feel like old friends each time we arrived back. Overall, a lovely hotel in the right place in a great city.
Stayed 2 nights in Aug 2017

8/10 Good

Atty , Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night in Hanoi
Perfect location. good facility and breakfast. Very friendly and helpful staff. would stay there again.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend this hotel
Stay at Maro Hotel was great. Staffs were extremely kind and helpful to plan any kind of activity. Location was great. Room was clean and comfortable.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vietnam holiday
We were disappointed that there wasn't an outside window in the rooms. Very good location and excellent service.