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Matilda Boutique and Spa Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matilda Boutique and Spa Hotel

1 bedroom, down duvets, memory-foam beds, minibar
Terrace/patio
Front of property
Executive Twin | View from room
Junior Double Room, City View | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
73 Ma May, Hang Buom, Hanoi, Ha Noi, 10000
  • Ta Hien Street
    1 min walk
  • Chân Gà Hấp Sả Ớt Mắt To
    1 min walk
  • Hanoi Long Bien Station
    10 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    22 min drive

Room options

View all photos for Executive Twin

LCD TV

Executive Twin

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Double Room, City View

Junior Double Room, City View

Junior Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room, City View

Junior Twin Room, City View | Living area

Junior Twin Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Matilda VIP Balcony

Matilda VIP Balcony

Matilda VIP Balcony

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double

Classic Double

Classic Double

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double

1 bedroom, down duvets, memory-foam beds, minibar

Executive Double

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hanoi Lotus Boutique Hotel

Breakfast included
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1882)
The price is AU$85
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hanoi Lotus Boutique Hotel

About the area

Hanoi

With a stay at Matilda Boutique and Spa Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Quan Chuong Gate and Hanoi Old Town Night Market. .This spa hotel is 0.3 mi (0.5 km) from Hoan Kiem Lake and 0.6 mi (1 km) from St. Joseph's Cathedral of Hanoi.

What's nearby

  • Quan Chuong Gate - 4 min walk
  • Hanoi Old Town Night Market - 4 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hoan Kiem Lake - 7 min walk
  • St. Joseph's Cathedral of Hanoi - 12 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪New Day Restaurant - ‬1 min walk
  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪Chân Gà Hấp Sả Ớt Mắt To - ‬1 min walk
  • ‪Quán Nhậu Bia Hơi - Lương Ngọc Quyến - ‬1 min walk
  • ‪Bia Khánh Thuỷ - ‬1 min walk

About this property

Matilda Boutique and Spa Hotel

Hotel with a full-service spa, a short walk to Quan Chuong Gate
Matilda Boutique and Spa Hotel offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Lotus Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary manager's reception is offered each day.
Lotus Restaurant - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese (Cantonese), Croatian, Czech, Danish, Dutch, English, Estonian, Farsi, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Khmer, Korean, Lao, Latvian, Lithuanian, Macedonian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: VND 150000 for adults and VND 70000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Lotus Restaurant

Things to do

  • Arcade/games room
  • Bike rentals
  • Full-service spa

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 170
  • Hand-held shower head
  • 5 steps to reach property
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property will serve à la carte breakfast from January 28-31, 2025. Buffet breakfast service will resume on February 1, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 460000.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 70000 for children
  • Airport shuttle fee: VND 432000 per vehicle
  • Rollaway bed fee: VND 460000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Matilda Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel
Matilda Boutique and Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel Hanoi

Matilda Boutique and Spa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 264 reviews" "
Rating 8 - Good. 70 out of 264 reviews" "
Rating 6 - Okay. 20 out of 264 reviews" "
Rating 4 - Poor. 14 out of 264 reviews" "
Rating 2 - Terrible. 10 out of 264 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
Not the same as pictured, dirty bathroom, fridge did not work even after they replaced it, safe did not work, the bathroom is dangerour because there is no slip resistant mat anywhere. The breakfast was sub par & over all the hotel was much simpler/smaller than the pictures online showed
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and helpful.
Stayed 7 nights in Jun 2024

10/10 Excellent

Cam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

loc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe.
Stayed 2 nights in May 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel. Easy to walk everywhere. Breakfast was delicious
Stayed 2 nights in Apr 2024

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Terrible. They wouldn’t serve us coffee when we asked and told us to go elsewhere. Would only issue us one room key and came in our room when we put do not disturb on. They tried charging us to clean our sheets which is just ridiculous. Not helpful. Noisy area. No rooftop bar just a fridge with dragonfruit in.
Stayed 2 nights in Apr 2024

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old quarter of Hanoi. Most sights within walking distance. Spacious rooms and a tasty breakfast.
Stayed 7 nights in Apr 2024

10/10 Excellent

HUY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Place was in the Old Quarters of Hanoi. Easy to walk everywhere

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located. Close to a lot of the popular sites in Hanoi. The hotel is clean and modern. The staff is great, they recommended restaurants and tours to join while staying in Hanoi. I would recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Ti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very nice and Service super good, breakfast very delicious.
Stayed 1 night in Mar 2024

8/10 Good

mark

Great location, would stay there again.
Stayed 2 nights in Feb 2024

2/10 Terrible

KERRI

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Elvira

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First thing first the hotel is in amazing area central location. BUT the rooms are very outdated, small, poorly maintained. The staff is kind and welcoming. Breakfast is ok. ( lots of options around the hotel very cheap food). And most important!!!!!! We booked the hotel a head of time and planned to stay for 5 nights. Reservation was approved by property. After 2 nights at the hotel we were notified by the staff that we have to leave the day after because it’s holiday and they are all leaving home the hotel will be closed for 4 days!!!!!!

4/10 Poor

Trung

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. As a Platinum member, Expedia said the hotel should have given us free upgrade when rooms are available, especially when the pricing on the booked rooms and the upgraded rooms are the same ($50). We did not received it upon check-in request, nor the Welcome Drinks (both times as we had booked couple days earlier). No bell/door service to help with luggage. Coffee was served room temperature. Rooftop bar was nonexistent. Definitely not you 4 stars hotels. Expedia needs to reclassify them. Everything seems old. Breakfast was below average compared to other hotels.
Stayed 1 night in Feb 2024

4/10 Poor

Trung

Travelled with family, Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
NOT a 4 stars hotel, more like a 2 stars. We have been traveling in Vietnam for 2 months so we have stayed in lots of hotels. No Welcome drinks, No Bell/Door service for help with luggage from street ornto room. Small family operation which we often love to support. No table service. Breakfast so-so. No free upgrades for Platinum members on Expedia upon request at check-in--there were two Junior Suites (for same price) but they did trade us up. :-(

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fun area, clean and feels like a luxury hotel. The spa services are a bit unorthodox. Didn't enjoy the pedicure I received. Other than that, the staff was welcoming and helpful!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Matilda boutique and what can I say besides OMG. Hang was a lovely manager. She took care of us from check in to check out. The room was exquisite and by all means comfortable. The water was warm and the sheets were clean. The hotel was in such a convenient location that it was just a short stroll to everything we required. The breakfast had an assortment of options all deliciously crafted by their in-house chef. I would without question recommend this hotel to anybody staying in Hanoi.

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean (basic) and staff was helpful, but the property definitely doesn’t feel like a 4 star hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

India

Stayed 1 night in Dec 2023

8/10 Good

MARILYN

Liked: Cleanliness, staff & service
Great location and good price.
Good hotel accommodation in great location. Good price. Good breakfast. Friendly staff. Didn’t have window in room but other rooms did have windows.
Stayed 6 nights in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in walking distance to everything you need. Owners very friendly and most helpful.
Stayed 2 nights in Dec 2023