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Silk Collection Hotel & Spa

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silk Collection Hotel & Spa

Suite, Terrace, Lake View | Terrace/patio
Lobby lounge
Front of property
Couples treatment room(s), body treatments, deep-tissue massages
Premium bedding, minibar, in-room safe, free cots/infant beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
58 Hang Gai Street, Hoan Kiem District,, 58, Hanoi, HAN, 10000
  • Hang Gai Street
    1 min walk
  • Hoan Kiem Lake
    4 min walk
  • Hanoi Old Town Night Market
    4 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

View all photos for Basic Double Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Basic Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Terrace Lake View

Premium bedding, minibar, in-room safe, free cots/infant beds

Suite Terrace Lake View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room with City View

Premium bedding, minibar, in-room safe, free cots/infant beds

Family Connecting Room with City View

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 King Bed

View all photos for Junior Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Junior Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Family Room

  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 22 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Deluxe Triple Room

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

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About the area

Hanoi

Silk Collection Hotel & Spa is centrally located in Hanoi, a 4-minute walk from Hoan Kiem Lake and 5 minutes by foot from St. Joseph's Cathedral of Hanoi. .This luxury hotel is 0.6 mi (0.9 km) from Thang Long Water Puppet Theatre and 0.6 mi (1 km) from Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 4 min walk
  • St. Joseph's Cathedral of Hanoi - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Quan Chuong Gate - 11 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Captain Sky Bar - ‬1 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬3 min walk

About this property

Silk Collection Hotel & Spa

Luxury Hanoi hotel connected to a shopping center, a quick walk to Hoan Kiem Lake
Silk Collection Hotel & Spa offers 58 accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including thalassotherapy.
Make yourself at home in one of the 58 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Relax and unwind with massages and body treatments. Additional features at this hotel include concierge services, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Onsite venue - This restaurant specializes in local cuisine.
Room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Khmer, Lao, Portuguese, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Thalassotherapy
  • Treatment room

Accessibility

  • Lift

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 470000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 558000 per vehicle (one way)
  • Rollaway bed fee: VND 470000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Church Boutique Hotel 58 Hang Gai Hanoi
Church Boutique Hotel 58 Hang Gai
Church Boutique 58 Hang Gai Hanoi
Silk Collection & Spa Hanoi
Silk Collection Hotel & Spa Hotel
Silk Collection Hotel & Spa Hanoi
Silk Collection Hotel & Spa Hotel Hanoi
Church Boutique Hotel 58 Hang Gai
Silk Collection & Spa Hanoi
Silk Collection Hotel & Spa Hotel
Silk Collection Hotel & Spa Hanoi
Silk Collection Hotel & Spa Hotel Hanoi

Silk Collection Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 86 reviews" "
Rating 8 - Good. 25 out of 86 reviews" "
Rating 6 - Okay. 5 out of 86 reviews" "
Rating 4 - Poor. 3 out of 86 reviews" "
Rating 2 - Terrible. 3 out of 86 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

D, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast was really good and staff were really helpful, would stay here again.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was great here! Hannah Le provided great advice and ensured that our overall trip, not just our stay, was a great experience! The breakfast was also excellent.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Superior room which came without windows. Some reviews we read were unhappy about this but we had been traveling for 3 weeks and constantly being woken up by cockerels or traffic beeping so I was happy without the window as it was just for one night. Breakfast is excellent and the staff are friendly and helpful. Only negative is the hallways/ rooms are a bit run down compared to the fancy reception area and could do with updating, but overall I’d stay here again.
Stayed 1 night in Feb 2020

10/10 Excellent

KK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is just right about everything, within the walking distance to most of the tourist attractions. The staff is very friendly and enthusiastic. The breakfast is superb. Certainly, this will be my first choice for my next visit to Hanoi.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a bustling street with great shops. The staff were amazing! The bed was very comfortable and the room was renovated and attractive. Very good value. would certainly return
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Service was great but hotel should not be classified as 4 stars. The pillow cases were dirty, the room was smelly and humid. The lighting was very dark...
Stayed 1 night in Feb 2020

10/10 Excellent

BINH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location, lovely staff and the breakfast buffet was one of the better I have experienced.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are what makes this hotel so good. They are both friendly and attentive.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No windows.Overpriced.Great staff. Poor management
Deceitful description on ALL websites. Majority of rooms have NO WINDOWS. Descriptions show one room type as No Window but remaining room types either hide or not show room has No Window. On check in an hour wasted with Manager Chris and Lan, in an apparent interview and excuses. I repeatedly saw the same with many guests checking in daily. My 5 day stay was spoilt by this. Chris moved us to a larger room with a window for the last 2 Days. Staff are exceptionally friendly and helpful. Chris has poor management skills and keen to blame staff for his lack of management. Rooms overpriced and combined bath/shower is too high to get into for most people without risk of losing balance. Breakfast is good but too narrow to access. Lots of staff cause congestion but miss basic organisation. The tea and coffee pot go missing between buffet heater and bar counter as staff want to serve, but go missing and coffee goes cold. Buffet area so small it would be simple just to allow self service and replenish whatever is needed as necessary.I burned my hand when toasters moving hot frame had stopped. Instead of removing it or staff staying with it, I saw countless people find their toast/croissant burn and smoke causing urgent reactions by us to remove the item to avoid fire? Why?Napkins were not replaced, insufficient toothpicks.Just basic stuff but too many staff with no direction/ supervision.Chris tried to placate me with window room for last 2 days and free taxi to airport.Profit cover
Stayed 5 nights in Dec 2019

10/10 Excellent

Hristo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay at Silk Collection Hotel & Spa
The hotel is in the old town of Hanoi and it contrasts a bit with surroundings but it's definitely a good choice. The room was spacious, clean and comfortable. I did book one of the premium rooms with windows (who will think there are rooms without windows, but welcome to Asia ;) The staff is very friendly and try it's best to assist visitors.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique to me was the live music at the Captain Sky Bar and the kindness of the staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very engaging, and the location is excellent
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in Central Hanoi that is clean, quiet with knowledgeable staff. An adequate breakfast selection with a great view from the sky bar at night time.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The staff were terrific. The manager Mr Do and the front reception counter staff were very helpful and always available. They would call a grab car or give directions. The Skybar was a cool place to hang out but the drinks were expensive. If you want a room with a window you must book the superior room. Read the fine print because rooms from the 4th floor down have no windows. These rooms are still very nice and a little less expensive.
Stayed 3 nights in Oct 2019

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location & amiable hotel managers
Staying at Silk Collection Hotel made our quick stay wonderful (two days only) Its location is very much accessible to dining & shopping.I highly recommend Silk Collection Hotel when in Vietnam.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We found the staff to be incredibly friendly & helpful. They even packed us a breakfast to takeaway seeing as we had to leave early in the morning, before breakfast was open. We were very disappointed by the room though. We thought we had been thorough in our booking but we missed the small print that said the Standard room does not have a window. We’d deliberately avoided other places who had been more upfront about their window-less rooms. The room was incredibly dark & depressing & we spent as little time in there as possible. The lighting was very poor. The rooftop bar was amazing however & we were lucky enough to be there when they had live music which was fantastic. Expensive drinks but worth it for the experience.
Stayed 1 night in Oct 2019

10/10 Excellent

Ban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regrets
Very helpful and friendly staff. Willing to go the extra mile to make sure customers enjoy their stay. Location was excellent within walking distance to most eating places and tourist attractions.
Stayed 7 nights in Oct 2019

10/10 Excellent

Ninik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I and my husband stay in Silk collection hotel for
I and my husband stay in Silk collection hotel for 2 days. The room is very nice and boutique, the breakfast is nice and delicious. the staff especially Ms Ha is very friendly and helpful, they made supprise on my birthday and gave us a cute gift, that i love it. Thank you all staff at Silk collection hotel, we hope we will come back again with our family in the near future...
Stayed 1 night in Oct 2019

10/10 Excellent

Yu Duen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service.
Stayed 2 nights in Oct 2019

10/10 Excellent

PeterB, Utah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and works very hard to please. Location is perfectly located in old quarter.
Stayed 1 night in Oct 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
The stay at the hotel was perfect! Very nice crew that would love to help with any question or request. The location is also excellent since it is in the old quarter, pretty much close to anything by a short walking distance. The room was lovely (We stayed on the 9th floor, room 904) with a nice city view and they seemed to really think about the details. One more thing - The bar on top is really fun and has a magnificant view over the city. Thanks alot!
Stayed 2 nights in Oct 2019