Front desk staff was nice. We get into our room 219 and I check for bedbugs. I didn't see any signs, but there were crumbs under the matress pad and ontop of the box spring. I'm not sure the sheets were changed. There were too many hairs!!! The carpet had not been swept, there were crumbs and 2 tags from new clothing on the carpet. In the bathroom there was a lot of hair, dust and filth behind the door and in the corners. Hair, dust, grim and dried urine behind the toilet. My husband went to the front desk. We were given a new room - not a whole lot better. Crumbs and who knows what at the head of the beds, by the night stands - hair on the bathroom floor. The comforter and pillow cases smelled of cologne - did these get changed?! We showered before we left! We will never stay here again!!!