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Quality Inn Downtown Helen

2.5 star property

Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
BBQ/picnic area
Lobby
Reception
Room, Multiple Beds, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
15 Yonah St, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪2 min walk‬
  • Helen Festhalle
    ‪11 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room, 2 Queen Beds, Non Smoking

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, (517)
The price is AU$193
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Days Inn by Wyndham Helen

About the area

Helen

Located in Helen, Quality Inn Downtown Helen is in the mountains, within a 5-minute drive of Unicoi State Park and Chattahoochee National Forest. .This hotel is 5.7 mi (9.2 km) from Anna Ruby Falls and 6.4 mi (10.2 km) from Raven Cliffs Falls.

What's nearby

  • Charlemagne's Kingdom - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Unicoi State Park - 8 min walk - 0.7 km
  • Helen Festhalle - 11 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 3 min drive - 2.2 km

Restaurants

  • ‪Bigg Daddy S Restauran - ‬15 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 - ‬3 min drive

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, a quick walk to Unicoi State Park
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 37 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include charcoal grills and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, a 24-hour front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 911 reviews
Rating 8 - Good. 278 out of 911 reviews
Rating 6 - Okay. 158 out of 911 reviews
Rating 4 - Poor. 84 out of 911 reviews
Rating 2 - Terrible. 73 out of 911 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liza

Stayed 1 night in Dec 2024

10/10 Excellent

Yeneisy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and conditions.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near to everything .
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and location was perfect, easy access to everything
Stayed 1 night in Dec 2024

6/10 Okay

Samyann

Travelled with family
Disliked: Amenities
Good price nothing fancy
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
We paid for 2 nights on a non-refundable sale and checked out the next morning after the first night. This is an older "motel" masquerading as a Quality Inn. You know the kind where you park in front of your room and everything is detached from the office. Beds were said to be newly replaced but the mattress was hard as a rock. No luggage rack or surface to put bags on so they stayed on the floor. Shower curtain rod installed incorrectly so the curtain refused to stay drawn on each end resulting in wet floor. Curtain would sag and only cover the middle. Desk chair upholstery was ripped and tattered. Just a bad experience.
Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Could use some updating , overall did the job
Stayed 2 nights in Nov 2024

6/10 Okay

Ram

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Nice town, nice room.
Stayed 1 night in Dec 2024

6/10 Okay

Manilyn

Travelled with family
Room is fine, breakfast is no good.
Stayed 2 nights in Nov 2024

8/10 Good

Eric S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Nov 2024

6/10 Okay

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara, Gainesville

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay here. Clean and quiet. Comfortable beds. Close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Look, the shower head leaked and the room could use a DEEP clean. The real issue was the day manager, he was WONDERFUL. HIS NAME IS JIM. Professional,knowledgeable, charming.because of Jim we will be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
We very much enjoyed our stay. They have new flooring in the rooms as well as new beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan at the front desk was friendly, kind and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 2 nights in Nov 2024

8/10 Good

danielle

Liked: Staff & service, property conditions & facilities
I enjoyed the size of the room. It was reasonably clean, the location was amazing. My only issue with this room was the bathroom was tiny compared to the size of people it’s supposed to accommodate, and there was no where to store clothing. No racks, hooks, drawers.
Stayed 1 night in Nov 2024

8/10 Good

Pamelia

Travelled with family
Liked: Staff & service
Good location. Outside access so can park right in front of room. Old facility that could use some TLC. But it appears that some rooms were being remodeled. Pool was being repaired. Nothing special here but nothing bad either. Very friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Razvan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2024

6/10 Okay

Melisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Room not worth the money we spent.
The room was kinda thrown together very fast after some updates. I guess. There was two toned paint in the walls. White paint all over the full length mirror on the bathroom door. Bathroom door jam was nasty. Lamps looked pretty old. Stains on the chair. And the toilet didn’t flush very well. We had to constantly use the plunger.
Stayed 2 nights in Oct 2024

6/10 Okay

Melanie

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and even the night concierge turned on the waffle maker for us eat since all the restaurants where closed.
Stayed 1 night in Oct 2024