6/10 Okay
Debora
21 Jan 2025
Disliked: Staff & service
This hotel is dated but the room was pretty clean and beds were comfortable. There were a couple of complaints. First, there was a note in the bathroom that the maids do not do daily service if you are staying more than one night. It was requested that the guest put the garbage and dirty towels outside the door and they would leave clean towels. This didn’t apply to us as we stayed one night. However, this seemed ridiculous since Covid restrictions are no longer in place. I would rather see an honest explanation such as in order to keep cost down or due to being short staffed. I am sure the morning the infected guest leaves, if they have Covid, it would put the maids at risk to come in and clean. The note also said the guest could still go to the front desk and request full service. The other complaint is the breakfast area was a mess at 9 am. Food spilled all over, no gravy, no forks. There were three staff members behind the counter and only one looked like she was completing a task. I know the cost of the room was reasonable however if the staff is available they should be looking for any way to offer good service.
Debora
Stayed 1 night in Jan 2025
