With a stay at Trailborn Highlands in Highlands, you'll be within a 5-minute walk of Nantahala National Forest and Cullasaja River Gorge. .This hotel is 0.4 mi (0.7 km) from The Bascom Center for the Visual Arts and 0.5 mi (0.9 km) from Highlands Playhouse.
What's nearby
Cullasaja River Gorge - 4 min walk
The Bascom Center for the Visual Arts - 8 min walk
Highlands Country Club - 2 min drive
Bridal Veil Falls - 4 min drive
Dry Falls - 6 min drive
Getting around
Asheville Regional Airport (AVL) - 84 min drive
Restaurants
The Ugly Dog Pub - 9 min walk
Wildcat Cliffs Country Club - 11 min drive
Old Edwards Club - 13 min drive
Rib Shack - 11 min walk
Buck's Coffee Cafe - 9 min walk
About this property
Trailborn Highlands
Hotel in Highlands with spa services and a 24-hour front desk
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a fireplace in the lobby.
Satisfy your appetite at Highland Supper Club, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a library. Free self parking is available onsite.
Highland Supper Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area
Restaurants on site
Highland Supper Club
Things to do
Spa services
Family friendly
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Library
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Tour/ticket assistance
Turndown service
Wedding services
Outdoors
Firepit
Garden
Outdoor furniture
Picnic area
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Deep-pile carpet in room
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Fireplace in reception
Renovated entire property – June 2024
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Hypo-allergenic bedding
Bathroom
Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Separate bath and shower
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
42-inch flat-screen TV
TV channels
Food and drink
Coffee/tea maker
Minibar
More
Connecting rooms available
Guidebooks/recommendations
Iron/ironing board
Laptop-compatible safe
Local maps
Phone
Soundproofing
Turndown service
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: USD 35 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands
Trailborn Highlands Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a fabulous property. Love the common areas and the quality of the snacks/tea offered. Have done a great job overhauling the space but keeping its original soul. Comfortable, well appointed and not at all fussy. Would absolutely return.
:)
1) Renovation was well executed for the rooms and commons.
2) Great location. 2 blocks to town square.
3) Quiet.
4) Clean.
5) Free bicycle use.
:(
1) Poor breakfast offering including the coffee.
2) Restaurant and Nordic spa were still under construction and appeared to be several months from being completed.
place is very well kept and clean. staff was wonderful
Carlton
Stayed 3 nights in Nov 2024
8/10 Good
natalie
12 Nov 2024
Liked: Staff & service
We reserved a garden king with fireplace and were placed in a dog friendly king looking at the parking lot. the room smelled like dog urine. No other rooms left for that night but were moved to another alternate room, double no fireplace.
Staff was friendly. The outdoor area/firepit is a nice place to gather and meet others. The Nordic Spa was not working so we could not enjoy that. Restaurant and Bar will open Jan 2025 we were told.
Newly renovated hotel, very comfortable and great location. Plenty of amenities which lead to a wonderful visit to the HIghlands. Will be back for sure.
Cushing
Stayed 2 nights in Nov 2024
6/10 Okay
Christopher
7 Nov 2024
Liked: Amenities
Disliked: Staff & service
Disappointed.
The reason for my review:
Beware - they actively overbook the balcony rooms (happened to myself and at least one other group that I am aware of). And as your check in day is within the window of no cancel/refund you will be ushered to a standard room with no refund for the price difference.
Of note: We were offered an available “garden room” as a consolation, but upon opening the door we were taken aback with a strong urine smell.
This headache has required multiple trips to the front desk and now multiple calls to hotels.com customer service all with me still stuck with paying the higher room rate per night.
Other than overbooking:
The rooms do look like the pictures… but the rear of the hotel (which is where the garden and balcony rooms are located) overlook the parking lot and the common areas which provides limited privacy and car hood views unlike the pictures imply.
The staff was nice, but they are obviously working through staff, system, and process hiccups (issues) as a recently opened hotel.
The property could still use some attention to detail in the rooms. The beds are not comfortable, and they have old air conditioning units that are pretty loud. The decor is very sparse which may be intentional but the walls are very white.